The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL members get access to a range of services including:

  • Regular updates by email newsletters
  • Excellent prices on public liability and personal accident insurance
  • Mail Contract insurances (if you have a Contract as well as your LPO)
  • Business pack insurance through Network Insurance Group

And of course, we meet regularly with Australia Post to represent Licensees.

For information on business pack insurance, contact the team at Network Insurance Group insurance brokers on 1800 639 177


Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.


Licensee News

Government announces postal reform plans

December 6, 2023

The Federal Government has proposed postal reforms that would reduce letter delivery frequency and extend delivery timetables.

Read More

Meeting with Shadow Minister David Coleman

November 20, 2023

POAAL’s Bob Chizzoniti met with David Coleman MP, the Shadow Minister for Communications, to discuss important issues in the postal sector.

Read More

POAAL Podcast: managing carded parcels

November 8, 2023

POAAL's Bob Chizzoniti discusses tools and work processes to help manage carded parcels in the LPO

Read More

New Australia Post Directors

October 30, 2023

The Federal Government today announced the appointment of two new Directors to the Australia Post Board.

Read More

Australia Post releases 2023 Annual Report

October 27, 2023

Australia Post has released its 2023 Annual Report.

Read More

Australia Post FY2023 results and BPR increase

September 5, 2023

Australia Post has announced a loss for FY2023, and is seeking an increase to the basic postage rate.

Read More

Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report