The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL members get access to a range of services including:

  • Regular updates by email newsletters
  • Excellent prices on public liability and personal accident insurance
  • Mail Contract insurances (if you have a Contract as well as your LPO)
  • Business pack insurance through Network Insurance Group

And of course, we meet regularly with Australia Post to represent Licensees.

For information on business pack insurance, contact the team at Network Insurance Group insurance brokers on 1800 639 177


Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.


Licensee News

POAAL Podcast: Mail Service Payment essentials

February 24, 2022

On this episode of the POAAL Podcast POAAL Director Bob Chizzoniti discusses key points to understand regarding Mail Service Payment (MSP)

Read More

Changes to some LPO

February 14, 2022

Australia Post has today announced the results of a review of some LPO payments. The changes, backdated to 1 January 2022, should result in Licensees receiving a modest increase in their Australia Post income.

Read More

POAAL Podcast: Australia Post CEO Paul Graham

November 25, 2021

Australia Post's new CEO and Managing Director, Paul Graham, joins us on the POAAL Podcast to discuss his logistics experience, and his vision for Australia Post.

Read More

Australia Post announces profit for 2020/2021

August 31, 2021

Australia Post today announced its results for the 2020/2021 financial year, including a profit before tax of $100.7 million.

Read More

Superannuation guarantee increase

July 1, 2021

The super guarantee percentage increases from 9.5% to 10% from 1 July 2021.

Read More

POAAL Podcast: Australia Post and Star Track Contractor insurance

May 23, 2021

Joel Steendham from insurance brokers Network Insurance Group discusses insurance essentials for Australia Post and Star Track Contractor insurance.

Read More

Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report