Licensees

The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL meets regularly with Australia Post to represent Licensees.

POAAL also sends its members regular updates by email newsletters.

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Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.

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Licensee News

New Australia Post Performance Standards

April 12, 2024

New Australia Post Performance Standards will take effect from 15 April 2024, which include provisions allowing for the delivery of ordinary letters every second business day.

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Amazon Delivery Service Partner network in Australia

April 5, 2024

Amazon is launching its Delivery Service Partner (DSP) network in Australia. Parcel delivery consultant Dean Maciuba (Crossroads Parcel Consulting) discusses Amazon's DSP model in the USA.

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Australia Post half-year results

March 4, 2024

Australia Post announced an interim profit for the first half of 2023/2024.

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Meeting with Shadow Minister

March 4, 2024

POAAL's Bob Chizzoniti met with David Coleman MP, the Shadow Minister for Communications, to discuss various postal and delivery matters.

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Australia Post one step closer to BPR increase

January 25, 2024

The ACCC does not object to Australia Post's proposed price increase for reserved ordinary letter services.

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POAAL Christmas opening hours

December 24, 2023

Season's greetings to all Licensees, Contractors and Couriers. POAAL's National Office will be operating on reduced staffing over the Christmas / New Year period.

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Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report
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