Licensees

The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL meets regularly with Australia Post to represent Licensees.

POAAL also sends its members regular updates by email newsletters.

POAAL has an insurance referral agreement to assist its Licensee members with insurance matters. GSK Insurance Brokers can help Licensees with general insurances such as:

  • Public liability insurance
  • Business pack insurance
  • Personal accident insurance

A LPO public liability insurance for POAAL members is available via GSK Insurance Brokers. Premium instalment options available.

For referring members, POAAL will receive commissions for any business placed via this referral arrangement.

Masefield Holdings Pty Ltd (ACN 009 128 394 AFSL 227858) ATF The Graham Knight Unit Trust (ABN 70 970 795 411) trading as GSK Insurance Brokers.

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Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.

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Licensee News

ACCC gives BPR increase green light

June 23, 2025

The ACCC has announced it does not object to Australia Post’s proposed price increase for its reserved ordinary letter service.

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POAAL Podcast: perspectives on inward mail processing

May 30, 2025

POAAL's Bob Chizzoniti shares some perspectives on inward mail processing, and some other thoughts on how post office operations have been modernised and streamlined over the years.

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Anika Wells appointed new Minister for Communications

May 13, 2025

POAAL congratulates the Hon Anika Wells on her appointment as Minister for Communications.

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Next-generation posting box

April 15, 2025

Royal Mail has introduced a new-look street posting box in the UK, featuring solar panels, a parcel lodgement chute, and a barcode scanner.

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Australia Post announces half-year profit

February 28, 2025

Australia Post announced its half-year results, including an overall profit thanks to parcels revenue and business transformation.

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POAAL Podcast: Bank@Post, dog attacks, PO Box maintenance

February 27, 2025

POAAL's Bob Chizzoniti discusses some key highlights from Australia Post's appearance at Senate Estimates in February 2025, as well as some PO Box maintenance tips.

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Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report
POAAL Logo