Licensees

The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL meets regularly with Australia Post to represent Licensees.

POAAL also sends its members regular updates by email newsletters.

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Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.

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Licensee News

Melbourne Cup public holiday 2024

November 4, 2024

The POAAL National Office will be closed on Tuesday 5 November 2024 for the Melbourne Cup public holiday.

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POAAL Podcast: Victorian Small Business Commissioner

October 30, 2024

Victorian Small Business Commissioner Lynda McAlary-Smith discusses her office's role in assisting small business owners, in particular in resolving disputes.

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Meeting with WA Small Business Development Corporation

October 27, 2024

POAAL's WA Chairman Phil Foo met with the WA Small Business Commissioner and senior representatives from the WA Small Business Development Corporation.

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Contractors and Licensees leading the switch to electric

October 18, 2024

Electric two-wheelers are starting to appear in all corners of Australia. Licensees and Mail Contractors are leading the way, with vehicles from Benzina Zero.

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POAAL Podcast: Australia Post EGM Retail Josh Bannister

October 18, 2024

Josh Bannister, Executive General Manager Retail, Brand & Marketing at Australia Post, discusses preparations for peak season, passport applications, the New Delivery Model, and more.

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Carded parcel planning and management

October 9, 2024

POAAL recently surveyed Licensees on how they manage carded parcels in their LPOs. POAAL Director Bob Chizzoniti discusses some of the main themes of the survey.

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Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report
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