The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL meets regularly with Australia Post to represent Licensees.

POAAL also sends its members regular updates by email newsletters.


Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.


Licensee News

PO Box letter delivery frequency to be maintained

July 3, 2024

The Federal Government has announced that letter delivery frequency for Post Office Boxes will be maintained.

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Increase in award rates from 1 July 2024

July 2, 2024

In June 2024, the Fair Work Commission announced a 3.75% increase to the National Minimum Wage and minimum award wages.

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New Australia Post Performance Standards

April 12, 2024

New Australia Post Performance Standards will take effect from 15 April 2024, which include provisions allowing for the delivery of ordinary letters every second business day.

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Amazon Delivery Service Partner network in Australia

April 5, 2024

Amazon is launching its Delivery Service Partner (DSP) network in Australia. Parcel delivery consultant Dean Maciuba (Crossroads Parcel Consulting) discusses Amazon's DSP model in the USA.

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Australia Post half-year results

March 4, 2024

Australia Post announced an interim profit for the first half of 2023/2024.

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Meeting with Shadow Minister

March 4, 2024

POAAL's Bob Chizzoniti met with David Coleman MP, the Shadow Minister for Communications, to discuss various postal and delivery matters.

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Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report