Licensees

The voice for post office Licensees

POAAL is the trusted and experienced national association for Licensed Post Office owners. Founded in 1939, POAAL is fiercely independent.

POAAL meets regularly with Australia Post to represent Licensees.

POAAL also sends its members regular updates by email newsletters.

POAAL has an insurance referral agreement to assist its Licensee members with insurance matters. GSK Insurance Brokers can help Licensees with general insurances such as:

  • Public liability insurance
  • Business pack insurance
  • Personal accident insurance

A LPO public liability insurance for POAAL members is available via GSK Insurance Brokers. Premium instalment options available.

For referring members, POAAL will receive commissions for any business placed via this referral arrangement.

Masefield Holdings Pty Ltd (ACN 009 128 394 AFSL 227858) ATF The Graham Knight Unit Trust (ABN 70 970 795 411) trading as GSK Insurance Brokers.

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Membership enquiries

For more details about POAAL membership or insurance, click on “Find out more” or phone the POAAL National Office on 03 96544533.

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Licensee News

OH&S – Australia Post owned mail facilities

March 16, 2009

Contractors - do you sort your mail at an AP-owned facility? Do you have OH&S concerns? Familiarise yourself with the procedure for resolving those concerns.

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POAAL National Conference - cancelled

March 15, 2009

POAAL has decided to not to proceed with this year's National Conference scheduled to be held in Melbourne over Easter due to the impact of various recent natural disasters on our members. Instead, the money will be used to kickstart a Benevolent Fund.

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Victorian bushfire relief

February 9, 2009

Australia Post has announced that it will donate $1m to the Victorian Bushfire Relief Fund. Members of the public will be able to make donations at post offices across the country.

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Victorian bushfires

February 9, 2009

Licensees and Mail Contractors are the primary providers of postal services to rural Australia, and have been severely affected by the Victorian bushfires.

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Telstra Payment Card

January 13, 2009

The Minister for Communications, Senator Stephen Conroy, has advised that Telstra customers will still be able to make part-payments of their accounts at post offices after the Telstra Payment Card service has been withdrawn.

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Christmas period opening hours

December 24, 2008

The POAAL National Office will be closed only on public holidays and weekends during the Christmas/New Year period. No "authorised holiday" for us! GWS Genco Group can be contacted via their central phone number 1300 881 229. Australia Post has advised POAAL that all Australia Post State and National Help Desks will be operating on 2 January.

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Licensee Resources

POAAL has researched and prepared some simple resources for current and prospective Licensee members. These free resources are just a sample of some of the resources available to financial members of POAAL.

Carded parcels storage advice
Mail Management Fee
Request a Disclosure Document
Franchising dispute resolution
Franchising Code of Conduct
LPO assignment letters
POMS Data Collection Report
POAAL Logo