PO Box 190, Carlton South VIC 3053
Tel : 03 9654 4533  Fax : 03 9654 4577
ACN: 006 382 314

November 2008

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Recent Entries

Adelaide meeting - 11 November
Port Augusta Licensee meeting
Mildura Licensee meeting
Lismore LiPOMS meeting 26 October
New Award rates
Perth Licensee meeting - 27 October
Have you completed your AUSTRAC documentation?
Brisbane meeting - 10 October
Melbourne meeting - 8 October
Free employee record keeping templates

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Adelaide meeting - 11 November

Licensees are invited to a POAAL State Branch meeting in Adelaide on 11 November.

The meeting will be hosted by POAAL State Chairman Chris Campbell, and State Committee members will also be present, so bring along your questions!

Date: Tuesday 11 November 2008

Time: 7:30pm

Venue: Freedom Adelaide Meridien Hotel, 21-37 Melbourne St, North Adelaide

AUSTRAC's David Mackey will update Licensees on the changes to AUSTRAC requirements that come into effect from December.

This is not a repeat of the earlier AUSTRAC presentation in August. Nevertheless, David will be happy to answer any questions you may have on registration or compliance.

So join us for a cuppa and some Christmas cake at our meeting on Tuesday 11 November.

This meeting is free to current financial members of POAAL. There will be a charge of $33 to Licensees who have not paid membership for 2008/09.


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Note: Expenses for attending this meeting, including travel and any meal, are tax deductible. Keep all receipts and documentation for tax purposes.

RSVP to the POAAL National Office by fax on 03 96544577.

Published on 3 November 2008

Port Augusta Licensee meeting

Licensees are invited to a POAAL meeting in Port Augusta on 5 November 2008.

Date: Wednesday 5 November 2008

Time: 7:30pm

Venue: Comfort Inn, Highway One, Port Augusta

POAAL's Victorian State Chairman David Rees will host the meeting and will give a national update, as well as answering your LiPOMS questions.

Meals are available at the venue at Licensees' own cost.

This meeting is free for current financial POAAL members. There will be a charge of $33 for Licensees who have not paid membership for 2008/09.


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Nb: Expenses for attending this meeting including costs traveling to and fro and any meal are a tax deduction. Keep all receipts and documentation for tax purporses.

Published on 28 October 2008

Mildura Licensee meeting

POAAL's Victorian Branch invites Licensees to a POAAL meeting at Mildura on 3 November 2008.

Date: Monday 3 November 2008

Time: 7:30pm

Venue: Rendezvous Restaurant, 34 Langtree Ave, Mildura

POAAL's Victorian Branch State Chairman, David Rees, will be hosting the meeting. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.

He will answer Licensees' LiPOMS questions and give an update on State and National matters.

Meals are available at the restaurant from 6:30pm at Licensees' own cost.

This meeting is free to current financial POAAL members. A charge of $33 will apply to unfinancial POAAL members.


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Nb: Expenses for attending this meeting including costs traveling to and fro and any meal are a tax deduction. Keep all receipts and documentation for tax purporses.

Published on 27 October 2008

Lismore LiPOMS meeting 26 October

POAAL will hold a LiPOMS workshop in Lismore on Sunday 26 October.

Date: Sunday 26 October 2008

Time: 10:30am - 2:30pm (with a break for lunch)

Venue: Lismore Workers Club, 231 Keen St, Lismore

Concerned about your LPO payments?

Questions about your Agreement and LiPOMS statement?

Interested in improving your income?

Then ask an expert! POAAL's Bob Chizzoniti will be on hand to lead the discussion and to give an updateon national issues. Bring your LiPOMS printout and questions, as well as any questions about your LPO Agreement.

All Licensees are welcome. Licensees who are not current financial members of POAAL will incur a $33 charge.

Please RSVP to the POAAL National Office by fax on 03 96544577.

Meals are at members' own cost. Meals from the Club Bistro start at $6.60.



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Expenses for attending this meeting, including costs travelling to and fro, and the meal, are tax deductible. Keep all receipts and documentation for tax purposes.

Published on 16 October 2008

New Award rates

The Australian Fair Pay Commission has increased the standard Federal Minimum Wage and all Australian Pay and Classification Scales by $21.66 per week.

This applies to workers in all LPOs respondent to the Postal Services Industry Award. In addition the wage increases apply to all LPOs in Victoria where the predominant business of the LPO is the provision of postal services.

The decision takes effect from the first pay period on or after 1 October 2008.

These increases flow on to junior employees, employees to whom training arrangements apply, employees with a disability, casual employees and employees receiving basic piece rates of pay.

A summary of the new Award rates is available to download as a PDF.

Summary of Award rates 63kb

For more information on the wage decision, visit the Australian Fair Pay Commission. website

Published on 1 October 2008

Perth Licensee meeting - 27 October

A POAAL meeting for Licensees in Perth will be held at the Bayswater Hotel on 27 October.

The meeting will start at 7pm.

A representative from AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.

RSVP to the POAAL National Office.


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Published on 29 September 2008

Have you completed your AUSTRAC documentation?

AUSTRAC has asked that Licensees complete their registration/compliance packages and return to AUSTRAC immediately. If Licensees have any queries then please contact the AUSTRAC Helpdesk for assistance on 1300 021 037.

AUSTRAC has advised POAAL that Licensees should complete their AUSTRAC documentation to the best of their ability. The key points to remember are:


1. Be honest in your answers - if you are following AP procedures then note that accordingly. If the answer to a question is "no" or "I don't know", then insert just that.

2. Ring the AUSTRAC helpdesk. If AUSTRAC is made aware of Licensees' major issues then that will be of assistance.

3. Don't delay!

AUSTRAC will be taking part in more POAAL meetings around the country, including the meeting in Brisbane in October. Make every effort to attend so that you can have your questions answered on the spot.

POAAL is continuing to work with AUSTRAC towards putting in place a simplified process that will be to the benefit of Licensees and AUSTRAC.

Published on 17 September 2008

Brisbane meeting - 10 October

Licensees in Brisbane are invited to a POAAL meeting on Friday 10 October.

Date: Friday 10 October (evening)

Time: 7:30pm start

Guest Speaker: a representative from AUSTRAC

Questions about AUSTRAC compliance?

Unsure what all that paperwork from AUSTRAC means?

AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.

These sessions in other States have been well-attended and well worthwhile. Put this date in your diary!

Published on 15 September 2008

Melbourne meeting - 8 October

POAAL's Victorian Branch will hold a meeting in Melbourne on the evening of Wednesday 8 October.

Date: Wednesday 8 October, 2008

Venue: South Oakleigh Club, 1 Victor Road, Bentleigh East

Details of the guest speaker will be announced soon.

Put this date in your diary - we look forward to seeing you there!


Visualizzazione ingrandita della mappa

Published on 12 September 2008

Free employee record keeping templates

Interactive templates are available from the Workplace Ombudsman to help small businesses better manage their time and wages record keeping and payslip obligations under Australia's workplace relations laws.

The free templates can be downloaded from the Workplace Ombudsman website and are recommended best practice models.

"If you employ workers under Commonwealth workplace relations laws you are legally required to keep accurate and complete time and wages records and to issue pay slips to every worker," said Workplace Ombudsman Nicholas Wilson.

"These obligations exist to ensure workers receive their correct wages and entitlements, and also protect both you and your employee if a compaint or dispute arises."

"As the independent watchdog, it's our job to ensure the rights and obligations of both workers and employers are understood and enforced fairly."

    The Workplace Ombudsman website has templates and information for managing the following:
  • Time and wages records;
  • Employee details;
  • Leave records; and
  • Pay slips.

Templates can be saved on your computer or printed for filing.

Visit the Workplace Ombudsman small business portal at: www.wo.gov.au/smallbusiness

Information is also available by calling the Workplace Ombudsman help line on 1300 724 200.

Published on 5 September 2008

Whistleblowing submission now online

POAAL's submission to the recent Parliamentary Inquiry into whistleblowing protections within the Australian Government public sector is now available online.

POAAL was also called to appear before the House Standing Committee on Legal and Constitutional Affairs to discuss issues raised in the POAAL submission.

The submission can be downloaded as a PDF from the Parliament House website.

Published on 4 September 2008

Sydney meeting

There will be two guest speakers at the next NSW Branch meeting in Sydney: AUSTRAC and the PIO.

Put this date in your diary now. The AUSTRAC sessions in Melbourne and Adelaide were well-attended and worthwhile.

Date: Tuesday 2 September 2008

Time: 7:30pm sharp

Venue: Ramsgate RSL, Ramsgate

AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.

Meeting notices have been posted. RSVP to the POAAL National Office.


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Published on 22 August 2008

POAAL meets with Minister for Communications

POAAL representatives today met with Senator Conroy, the Minister for Broadband, Communications and the Digital Economy, to discuss issues affecting POAAL's Licensee, Mail Contractor and Franchisee members.

Matters discussed included:


  • Automated monthly fuel price variations for Mail & Parcel Contractors
  • AUSTRAC reporting and compliance
  • Increase in the base postage rate
  • Bank@Post
  • Floor plans
  • Australia Post's corporate and social responsibility strategy


Senator Conroy with POAAL Victorian Chairman David Rees and Ian Kerr

above: Senator Conroy (centre) with POAAL Victorian State Chairman David Rees and CEO Ian Kerr

Published on 18 August 2008

AUSTRAC attends Melbourne meeting

At the Victorian Branch meeting in Melbourne on 14 August 2008 we were pleased to welcome AUSTRAC representative David Mackey.

David's presentation covered the background to the AML/CTF Act and the day-to-day implications for the Act in LPOs.

Licensees took the opportunity to ask many questions of David - his presentation didn't finish until 10pm as a result of extensive questioning from Licensees.

David will be speaking at more POAAL meetings around Australia, including the Adelaide meeting on Sunday 24 August.

AUSTRAC's David Mackey

above AUSTRAC's David Mackey (centre) with Colin Henson and Michael Golding.

Published on 16 August 2008

POAAL submission to National OHS Review

POAAL made a submission to the National OHS Review.

The submission is now available to download from the National OHS Review website as a PDF.

Published on 14 August 2008

Completing AUSTRAC documentation

AUSTRAC has advised POAAL that Licensees should complete their AUSTRAC documentation to the best of their ability. The key points to remember are:

1. Be honest in your answers - if you are following AP procedures then note that accordingly. If the answer to a question is "no" or "I don't know", then insert just that.

2. Ring the AUSTRAC helpdesk. If AUSTRAC is made aware of Licensees' major issues then that will be of assistance.

3. Meet the Friday 15 August deadline.

AUSTRAC will be taking part in POAAL meetings around the country. Make every effort to attend so that you can have your questions answered on the spot.

Published on 13 August 2008

Adelaide meeting - 24 August

Licensees are invited to a POAAL Branch Meeting in Adelaide on Sunday 24 August.

An AUSTRAC representative will be present and will explain the Anti-Money Laundering/Counter Terrorism Financing Act and the AUSTRAC compliance paperwork sent to Licensees.

Date: Sunday 24 August 2008

Time: 1:30pm - 4pm

Venue: Freedom Adelaide Meridien Hotel, 21-37 Melbourne St, North Adelaide

  • AUSTRAC - don't miss this opportunity to get the full picture on the AUSTRAC compliance documentation
  • Life membership will be presented to Chris Campbell and Sue Flynn
  • There will be a report on the recent State Consultative and Security meetings with Australia Post
  • Aussie Imports will be displaying some of their range of retail giftware
  • There will also be time for your questions on mail payments, LiPOMS and other LPO issues.

RSVP to the POAAL National Office by 21 August if you are attending.

Note: Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.


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Published on 11 August 2008

ACCC issues final decision on postage rises

The ACCC today issued its final decision not to object to Australia Post's application to increase the basic rate of postage.

Australia Post has proposed to increase the cost of basic domestic postage from 50c to 55c.

The next stage in the process is for Australia Post to apply to the Minister for Broadband, Communications and the Digital Economy for approval. POAAL has today written to the Minister, urging him to approve the increase.

The Chairman of the ACCC, Graeme Samuel, said that the ACCC has established "a framework for future price notifications that will encourage Australia Post to continue to reduce costs, improve productivity, and provide more certainty for Australia Post's customers."

Australia Post has proposed to bring the price rise into effect on 15 September 2008. Prices will also rise for large letters as well as small and large presort bulk mail.

A flow-on effect will be the welcome increase in some payments to Licensees.

Published on 31 July 2008

Inquiry into Trade Practices Legislation

POAAL made a submission to the inquiry into the Trade Practices Legislation Amendment Bill 2008 by the Senate Economics Committee.

POAAL's submission is now available to view or download as a PDF from the Parliament House website.

Published on 30 July 2008

Shadow Minister to address Melbourne meeting

Bruce Billson

Bruce Billson, the Shadow Minister for Broadband, Communications and the Digital Economy, has accepted our invitation to attend POAAL's Victorian Branch meeting in Melbourne on 14 August.

The Shadow Minister (pictured at left), whose shadow portfolio includes Australia Post, will make a presentation and will then take questions from members.

Licensees and Mail & Parcel Contractors are invited to attend.

Date: Thursday 14 August, 2008

Time: 7:15pm for 7:30pm sharp

Venue: Bentleigh Club, Yawla St, Bentleigh (Melway Ref 68 B11)

A Mail & Parcel Contractor meeting will precede Mr Billson's presentation. There will also be a discussion of local and national LPO issues following Mr Billson's presentation.

This meeting is free to 2008/09 financial POAAL members. A charge of $33 will apply to unfinancial POAAL members. Seating is limited and preference will be given to current financial POAAL members.

RSVP to the POAAL National Office by Monday 11 August.

Meals are available at the Club Bistro prior to the meeting.


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Published on 25 July 2008

Licensee meeting in Dubbo

POAAL's NSW Branch will hold a meeting for Licensees in Dubbo on Sunday 3 August.

Date: Sunday 3 August 2008

Time: 1:30pm - 3:30pm

Venue: Dubbo RSL Club, cnr Brisbane and Wingewarra Streets, Dubbo

POAAL local contact Les Slack-Smith will be present to answer questions on LiPOMS and Licensee payments. Make sure you bring your LiPOMS statement, your LPO Agreement, LPO Manual and LPO Arrangements Payment Scheme.

There will also be an update on national issues.

This meeting is open to all Licensees in the Dubbo area. (There is a charge of $33 for Licensees who are not current financial members of POAAL.)

Please RSVP to the POAAL National Office by fax on 03 96544577 by 31 July if you are attending.

Note: There is a Contractor meeting in the morning, followed by a lunch. If you have a Mail Contract as well as an LPO, you are welcome to join us.

Meals are at members' own cost.

Expenses for attending this meeting including costs travelling to and fro, and any meal, are tax deductible. Keep all receipts and documentation for tax purposes.

Published on 22 July 2008

Application for Increase in Basic Domestic Postage Rate

In June, the ACCC released its preliminary view on Australia Post's application for an increase in the basic domestic postage rate.

POAAL has made another submission to the ACCC, this time in response to the ACCC's preliminary view.

POAAL's submission, along with Australia Post's submission, can be found at the ACCC website.

Published on 11 July 2008

AUSTRAC update

Despite offers by Australia Post and representations by POAAL, AUSTRAC has decided that Licensees will need to complete compliance reports. AUSTRAC has advised POAAL that Licensees will be circulated with information and forms, and that Australia Post will also be communicating with Licensees prior to the AUSTRAC material being sent out. Some Licensees may find all this paperwork a bit daunting, and if so please don't hesitate to get clarification from AUSTRAC.

It will mean extra work for some Licensees, which could be successfully and efficiently performed by AP's reporting processes. We will continue to monitor the situation and point out to the Government that the work can be performed by AP.

Published on 7 July 2008

Life Membership recipients

Long-serving POAAL SA/NT members Rod Row and Dennis Jenner were awarded Life Membership of POAAL at the POAAL meeting in Adelaide on Sunday 22 June.

Rod Row has served as a Committee member and as SA/NT State Chairman. He is possibly best known for his very popular column "Rod Row's Handy Hints" which appeared quarterly in Postal News. In addition to his Committee duties, Rod has run POAAL LiPOMS Workshops around Australia. Rod and Chris Row recently sold their post office.

Dennis Jenner also served as a Committee member and as State Chairman. Dennis has continued to serve on the POAAL Board and has also run a number of POAAL LiPOMS Workshops around Australia.

POAAL's current SA/NT State Chairman, Chris Campbell, was proud to present Rod and Dennis with their Life Memberships. Two worthy recipients.

SA Life Members Chris Campbell (centre) with Dennis Jenner and Rod Row

Published on 4 July 2008

German post offices to be privatised

Deutsche Post, the German national postal operator, will sell its remaining 750 "corporate" post offices in the next three years.

By 2011, Deutsche Post will have a retail network consisting of 13,500 post offices, all operated privately or PostBank.

Deutsche Post is obliged by law to have a minimum of 12,000 postal outlets. The conversion of its 750 corporate outlets is part of its continuing overhaul of the German postal network.

Published on 1 July 2008

Application for Increase in Basic Domestic Postage Rate

As previously advised, POAAL made a submission to the ACCC supporting Australia Post's application for an increase in the basic postage rate of 50c.

The ACCC has now released its preliminary view and we can report that the ACCC supports the application for an increase.

POAAL will be making a further submission to the ACCC following the release of the its preliminary view.

The ACCC website contains Australia Post's original application, the POAAL submission, Australia Post's response and the ACCC Preliminary View.

Published on 24 June 2008

Proposed variation to LPO Agreement - update

Our thanks to those Licensees across three States who were quick to alert us to Australia Post's advice to Licensees regarding a proposed variation to the LPO Agreement.

This prompt action by Licensees enabled POAAL to seek legal advice and contact Australia Post without delay, pointing out the error of their ways in circulating this advice to Licensees.

Australia Post has agreed to write to the Licensees in those three States, advising them to destroy the original advice.

POAAL will be holding consultations in the near future with Australia Post.

POAAL will keep Licensees informed of any further developments.

Published on 23 June 2008

Proposed changes to LPO Agreement

Some Licensees may have received a letter from Australia Post in the last few days, proposing changes to their LPO Agreement.

These changes have not been agreed to by POAAL and we have contacted Australia Post in this regard.

Licensees should not do anything at this stage. POAAL will advise when consultations with AP are completed.

Published on 20 June 2008

Report on NSW Branch meeting

Tuesday night's NSW Branch meeting in Sydney was excellent. Three AP senior Australia Post managers were present, including the State Manager Commercial. They spoke on the present and future of the LPO network, and listened intently to the input of Licensees present. They agreed that they went away from the meeting with some good ideas and a better understanding of Licensees' needs - especially related to prompt responses by AP, stock availability and distribution, and product margins.

The questions flowed from the assembled Licensees and after the close of the meeting at 11pm, the Australia Post representatives stayed on for at least another half an hour talking individually to Licensees.

There might have been some bleary eyes at work on Wednesday morning, however all Licensees present welcomed the opportunity to have input from AP at a senior level, and are looking forward to an update meeting in a few months' time.

above: Australia Post's Warren Jack with Licensees at the NSW meeting

Published on 12 June 2008

Tasmanian Licensee meeting - 15 June

Tasmanian Licensees are invited to a POAAL meeting in Launceston on Sunday 15 June.

Date: Sunday 15 June 2008

Time: 1:30pm start

Venue: Heather Hall, cnr Penquite Rd & Robin St, Newstead, Launceston

Join us for a Sunday afternoon of networking, learning and sharing. Meet fellow Licensees from all over Tasmania.

POAAL's Tasmanian Branch Chairman, Ricki Walker, will host the meeting to discuss current issues for Licensees.

Geoff Hyland from Australia Post will make a presentation on current postal matters. Geoff spoke at the recent POAAL National Conference, and we look forward to hearing the latest news from Geoff.

If possible, please RSVP to the POAAL National Office by Thursday 12 June if you are attending. Fax 96544577, phone 96544533.

Published on 30 May 2008

POAAL keeps it simple for you.

POAAL keeps it simple for you.

Public liability insurance at a great rate.

No filling in extra forms.

No paying for insurances you don't want.

It's easy - just include payment for Public & Products Liability insurance with your POAAL membership.

Want more? Insurance brokers GWS Genco Group offers POAAL members great rates on business pack and other insurance products.

And don't forget - pay your membership and insurance for 2008/09 before 16 June and you'll go into the draw to win $1000 fuel courtesy of GWS Genco Group.

For POAAL membership queries, including Public Liability insurance, contact:

POAAL National Office
Phone: (03) 96544533

For further insurance queries or for a quote contact:

GWS Genco Group
Phone: 1300 881 229

GWS Genco Group is proudly 100% Australian owned and operated.



POAAL cannot provide advice or information regarding insurance products. For quotes or information on insurance, including vehicle insurance, directors & officers insurance, sickness insurance and more, please contact POAAL's insurance broker GWS Genco Group.

Published on 29 May 2008

Adelaide meeting, Sunday 22 June

POAAL's SA/NT Branch will hold a meeting in Adelaide on Sunday 22 June.

Date: Sunday 22 June 2008

Time: 1:30pm

Venue: Najjar's Cafe, 21-23 O'Connell St (cnr Ward St), North Adelaide

POAAL's State Chairman, Chris Campbell, will report on recent State Consultative and Security meetings with Australia Post.

There will be an update on national issues from a POAAL National Office representative.

Rex Terp, Australia Post's new LPO Manager in SA will also make a presentation.

Meals are available at the Cafe prior to the meeting.

This meeting is free for current financial POAAL members. There will be a charge of $33 for unfinancial Licensees. Please show your POAAL membership card.

RSVP to the POAAL National Office by Monday 2 June by fax on 03 96544577.

Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.


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Published on 21 May 2008

Darwin LiPOMS Workshop - 15 June

POAAL's SA/NT Branch will hold a LiPOMS Workshop in Darwin in June.

When: Sunday 15 June 2008

Where: Darwin RSL Club, 27 Cavenagh St, Darwin

Time: 10:30am start

  • Do you know how to check your LiPOMS Statement?
  • Are you confident that you are receiving your correct entitlements each month on LiPOMS for mail-related work?
  • Do you understand the LPO Payments Arrangement Scheme?
  • Do you have a copy of your LiPOMS Data Collection Report?

POAAL's Dennis Jenner, who has experience in both Corporate and LPOs,
will lead a workshop and discussion on Annexure A of the LPO Agreement and LiPOMS payments.

This workshop is free to POAAL members - bring your POAAL membership card as proof of membership. Licensees who are not financial POAAL members will be charged a $33 fee, payable either in advance to the POAAL National Office or on the day.

RSVP to the POAAL National Office by fax on 03 96544577.

Australian Photographic Engineering will also be on hand, displaying their Digital Kiosk and Digital Passport System.

Meals are available at the RSL Club, ranging from $10 to $12.50.


Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 19 May 2008

WA Meeting - 4 June

POAAL's WA State Branch invites Licensees to a POAAL State Branch meeting in Perth.

Date: Wednesday 4 June 2008

Time: 7pm start

Venue: Kaos Room, Blue Room Theatre Artshouse, 53 James St, Northbridge

There will be a presentation by the Australian Tax Office entitled Tax updates for business. The presentation will include vital information on current taxation issues, cover common errors and give hints to assist Licensees meet their tax obligations.

POAAL's State Chairman John Fisher will report on recent State Consultative meetings with Australia Post.

There will also be an update on national matters for Licensees.

(There will be a meeting for Mail & Parcel Contractors preceding the Licensee meeting.)

This meeting is free to current financial POAAL members. The meeting will cost Licensees who are not current financial members of POAAL $33.

Tea and coffee will be available.

RSVP to the POAAL National Office by fax on 03 96544577 by Monday 2 June.

Published on 16 May 2008

SA inquiry into franchising

The South Australian State Government has released its report on franchising.

POAAL made a detailed submission to this inquiry.

Several recommendations were made, which will interest Licensees and Franchisees.

The report can be viewed at the SA Parliamentary website.

Published on 15 May 2008

World Postal Survey

This sixth World Postal Survey is now open. POAAL members are invited to take part and voice their opinions on the health and state of the postal world.

The survey has become a regular feature on the annual postal calendar as a barometer of confidence in the postal industry.

The World Postal Survey can be completed online.

Survey results will be announced in October.

Published on 13 May 2008

PO Boxes - large sizes

Following representations by POAAL, it is pleasing to report that Australia Post has agreed to permit Licensees to install two new box sizes: A4 and Jumbo.

The A4 size is approximately half the size of a large box, and the jumbo size is approximately the size of two large boxes.

Licensees who have a market for these boxes should apply to their Area Manager for approval to install them.

Published on 12 May 2008

Ballarat LiPOMS refresher - 22 May

After the success of last year's POAAL LiPOMS Workshop a follow-up LiPOMS session will be held in Ballarat.

Date: Thursday 22 May 2008

Time: 7pm - 9:30pm

Venue: Midlands Golf Club, Fairways Function Centre, Heinz Lane, Ballarat North

POAAL's Victorian Branch Chairman, David Rees, will host a LiPOMS refresher in Ballarat. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.

Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.

Nino Ruscitti, from business brokers Blount Marlow Walsh will make a presentation on Preparing Your LPO For Sale.




Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 6 May 2008

Geelong LiPOMS Workshop - 21 May

Due to popular demand, a POAAL LiPOMS Workshop will be held in Geelong.

Date: Wednesday 21 May 2008

Time: 7pm - 9:30pm

Venue: Geelong RSL Club, 50 Barwon Heads Rd, Belmont

POAAL's Victorian Branch Chairman, David Rees, will host the Geelong LiPOMS Workshop. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.

Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.

Nino Ruscitti, from business brokers Blount Marlow Walsh will make a presentation on Preparing Your LPO For Sale.


View Larger Map

Published on 5 May 2008

Brisbane Licensee meeting - 14 May

POAAL's Queensland State Branch invites all Licensees in the South-East Queensland area to a POAAL State Branch Meeting.

Date: 14 May 2008

Time: 7pm start

Venue: Coorparoo RSL Club (Galaxy Room), 45 Holdsworth St, Coorparoo

There will be a presentation by the Australian Taxation Office - Tax updates for business. The presentation will include vital information on current taxation issues, cover common errors and give hints to assist Licensees meet their tax obligations.

State Chairman Jenny Patroni will report on the Queensland State Consultative and Security meetings with Australia Post.

Australian Photographic Engineering will also be on hand, displaying their Digital Kiosk and Digital Passport System. This is a good opportunity to see some of the goods that were displayed at POAAL's National Conference in Launceston at Easter.

This meeting is free for paid-up POAAL members.

Bistro meals are available at the Club at reasonable prices. Bookings recommended - phone 3397 9955.


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Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.

Published on 1 May 2008

Mackay Meet 'n Eat, 11 May

POAAL's Queensland Branch Chairman, Jenny Patroni, invites Licensees and Mail & Parcel Contractors to join her at a Meet 'n Eat function in Mackay.

Date: Saturday 11 May 2008

Time: 1pm

Venue: Grand Mercure Suites, 9 Gregory St, Mackay

Treat yourself (and your partner) to a tax-deductible lunch. There will be good food and lots of shop talk.

RSVP by 9am Thursday 8 May to the POAAL National Office by fax on 03 96544577 or by phone on 03 96544533.

For more details, please ring Jenny on 4950 3753.

Published on 23 April 2008

Driver training - Melbourne, 30 April

Think you're a good driver?

POAAL, in conjunction with DECA Driver Training, is launching a new programme to help Mail & Parcel Contractors, and Licensees who transport mail, to improve their driving skills.

Learn how to improve your driving skills, reduce wear and tear on your vehicle, and save money!

This seminar is the first part of a two-part pilot training programme.

The first seminar is a "theory" session and is free to all POAAL members. Come along to this session on Wednesday 30 April to find out more. This first session will be treated as a pilot training course for POAAL members and there will be four complimentary places available to four of the POAAL members who complete the "theory" session.

Date: Wednesday 30 April 2008

Venue: South Oakleigh Club, Victor Rd, East Bentleigh. Melway ref 78 D4

Time: 5:30pm to 7:15pm

POAAL will provide pizza for all attendees, but you must RSVP if you are attending the training session.

Places are limited. RSVP by phoning the POAAL National Office by phone on 96544533 or by fax on 96544577.

The second part of the driver training will be a "hand-on" session at DECA's training track where you and your vehicle will be put through your paces by qualified driver trainers!


View Larger Map

Published on 16 April 2008

Canberra Licensee meeting - 28 April

POAAL will hold a meeting in Canberra for Licensees in the ACT and surrounding parts of NSW on Monday 28 April.

Date: Monday 28 April 2008

Time: 7pm - 9pm

Venue: Canberra RSL Memorial & Citizens Club, 13 Moore St, Canberra

Meals are available at the Bistro at reasonable prices from 6pm.

POAAL's Bob Chizzoniti will be hosting the meeting and will update Licensees on State and national matters.

This meeting is free to POAAL members - bring your POAAL membership card as proof of membership.

RSVP to the POAAL National Office by fax on 03 96544577 by 25 April 2008.


View Larger Map

Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 14 April 2008

AP application for increase in postage rates

POAAL has made a submission to the ACCC in support of Australia Post's application to the ACCC for changes to some postage rates, including an increase in the base domestic postage rate.

If the increase in the base domestic rate is approved, some LPO payments will increase. Refer to your LPO Payment Scheme for details of the affected payments.

To read our submission, visit the ACCC website.

Published on 10 April 2008

LiPOMS Data Collection Report

Licensees should regularly check the LiPOMS Data Collection Report for their LPO. Data from this report is used to determine some LPO payments.

Do you have a copy of the LiPOMS Data Collection Report for your LPO?

If not, have you written to AP requesting a copy of your LiPOMS Data Collection Report? Section 12.6.1 of the LPO Operational & Accounting Procedures makes provision for Licensees to request this report from AP.

Licensees can download, free of charge, a pro forma letter that can be used to request a copy of the LiPOMS Data Collection Report for their LPO.

Data Collection Report pro forma letter (19Kb)

Published on 31 March 2008

Highlights of POAAL Conference Day 2

A visit to the State Parcel Centre and Australia Post's role in protecting Australia's borders were two of the highlights of Day 2 of the POAAL Conference.

Delegates visited two local LPOs prior to assembling at the State Parcel Centre in Kings Meadows for a guided tour. The tour covered not only operational aspects of the Centre but also some of the initiatives being undertaken locally to improve mail delivery performance. There was also an opportunity for delegates to put a pair of ULDs to good use!

A representative from AQIS gave a detailed presentation on the handling of inward international mail in Australia. Licensees and Contractors were given tips on how to identify suspicious mail items.

The Conference was a great success, and Delegates left with new business ideas, new business contacts, and new friends.

Published on 23 March 2008

Highlights of POAAL Conference Day 1

ACCC Small Business Commissioner John Martin and Postal Industry Ombudsman Prof John McMillan were two of the keynote speakers at day 1 of the POAAL Conference in Launceston.

Commissioner Martin spoke on a range of topics, including amendments to the disclosure provisions of the Franchising Code of Conduct, the ACCC's role in the regulation of AP's reserved services and its role in monitoring AP.

Professor McMillan outlined the role of the Postal Industry Ombudsman in helping resolve disputes. Some of the major causes for complaint were discussed. Prof McMillan noted that the most painful complaints are those that are badly handled and that good complaint handling is good business sense.

Paul Letcher and Geoff Hyland

above: Geoff Hyland (middle) and Paul Letcher (right) with some Licensees from Queensland at the POAAL Conference

Paul Letcher from Australia Post spoke on some of AP's initiatives to source new and diverse income streams.

Sharon Johnston, from Corporate Property, spoke on some of the problems and solutions available to Licensees who may be negotiating leases.

In workshops for Contractors held today, two of the major issues raised were increasing fuel costs and the inconsistency of implementation of the rural numbering scheme.

The Conference closes tomorrow

Published on 22 March 2008

POAAL Conference kicks off in style

The 2008 POAAL Conference commenced this evening with an informal welcome reception at the Tasmanian Design Centre.

Delegates, exhibitors and guest speakers mingled amongst Tasmanian crafted works of art and design.

The Reception & Welcome function gave delegates an opportunity to meet and network in an informal setting. Many conference exhibitors were present, along with some of the conference's guest speakers.

POAAL Conference at the Tasmanian Design Centre

above: The POAAL Conference Reception & Welcome Function

The Conference proper commences on Saturday 22 March, with a presentation from ACCC Small Business Commissioner John Martin.

Other speakers on day 1 of the Conference include Postal Industry Ombudsman Prof John McMillan, property consultant Sharon Johnston, superannuation and investment expert Ben Coxen and senior Australia Post representatives.

Published on 21 March 2008

Visit to State Parcel Centre confirmed

A feature of Day 2 of the POAAL Conference will be the site visits. POAAL is pleased to announce that Australia Post has agreed to open up the State Parcel Centre for Conference Delegates.

Delegates will also get to see close-up the operations of local LPOs.

There's still time to register for the POAAL Conference in Launceston - a great tax-deductible getaway at Easter!


Published on 11 March 2008

POAAL Conference - register today!

It's not too late to book for the POAAL mini Conference in Launceston, Tasmania on 22/23 March 2008.

Why come to a POAAL Conference?

POAAL Conferences showcase some fine speakers. This year we have brought together some big-hitters: The ACCC Commissioner for Small Business will speak on Australia Post's application for an increase in the basic domestic postage rate and TPA matters; and the Postal Industry Ombudsman will speak on complaints about postal services.

And our speakers will cover some hot topics: Sharon Johnston from Corporate Property will talk on commercial leases; and there will be a panel discussion on Selling Your LPO.

As always, we have speakers who can help you prepare for the future: this year we have speakers from Investor Financial Planning to talk on superannuation and investment matters.

And since we all work in the postal industry, there will be some industry-specific speakers, including senior representatives from Australia Post, a speaker from Australian Quarantine (AQIS), and site visits to local postal facilities.

This is a tax deductible conference, so why not take a real break at Easter and travel to Launceston and meet people who are in the same line of business and who understand why you work as hard as you do!

There will be giveaways, scrumptious food and plenty of opportunities to talk with other delegates, speakers and exhibitors.

Register online at www.poaal.com.au/conference, or ring/fax POAAL for details to be faxed or mailed to you.

See you in Launceston!

See you in Launceston!

Published on 3 March 2008

LPO Premises

LPO premises is often a hot topic at POAAL meetings. How much space in your business does Australia Post want? How much floor space in your business should be allocated to Australia Post work? What is the balance between Australia Post-sourced work and other? How much space should you allocate for private boxes? How much signage can you use inside your premises? Where should you place the EPOS terminal and scales? Can non-AP billpay be transacted at LPOs? What do you do if AP wants to categorise your LPO as "stand alone"? (Stand alone LPOs may sell only AP-sourced products and services in the designated premises.) These and many other questions are posed by Licensees when considering how much of the floor space in their business should be dedicated to AP-sourced business.

Licensees should note that the floor space allocated for only AP-sourced business must be agreed between the Licensee and AP - it must not be imposed on the Licensee by AP. [Refer 1.2.1 and 1.2.2 of the LPO Manual.] When considering the allocation for defined AP floor space at their LPO, Licensees should consider many factors, including foot traffic, margins, staff and customer safety, security, mix of business and Protected Products (Annexure B of the LPO Agreement, 4.1.6 of the LPO Manual). Licensees wanting more information should contact their POAAL State Chairman, or come along to a POAAL meeting and ask the question.

Licensees should remember: it is your business and you know your customer mix, however Australia Post is a strong brand and can draw foot traffic for your entire business. Aim to achieve a good mix of business to give balance to your investment - this will help to reduce the impact of seasonal or other "ups and downs."

POAAL has prepared a sample letter for Licensees wanting to change their floorplan.

Download sample letter (153kb)

Prospective Licensees should look for the floor plan of the premises, which must be attached to the LPO Agreement provided by the Vendor and the Business Agent/Broker along with the Disclosure Document and other papers. A copy of the LPO Manual should also be provided.

New Licensees should be particularly careful to scrutinise any floor plan or changes to floor plans handed to them by AP. Do not simply sign any floor plan provided by AP before you have checked it carefully and considered the ramifications of any changes proposed by AP. Changes have the potential to limit your income. If you have any questions, ring a POAAL representative or check the implications with your solicitor before you agree to and sign the floor plan. Refer again to the LPO Manual 1.2.1.

Licensees selling their LPO should ensure that any changes to the floor plan demanded by AP as a condition prior to sale will not impact adversely on the business - this could have an impact on your sale price. If after discussion with AP there is no agreement on floor plan, then lodge an LPO11 to initiate the dispute resolution process.

Published on 29 February 2008

POAAL meets with Shadow Minister for Small Business

POAAL representatives today met with the Shadow Minister for Small Business, Steven Ciobo MP, at the POAAL National Office.

The Shadow Minister was given an overview of the role of Licensees and Mail & Parcel Contractors and their small business needs. He is sympathetic to the issues facing small business owners, such as staffing and regulatory requirements.

He indicated that he is prepared to attend a POAAL Branch meeting and meet small business owners face-to-face.

Shadow Minister for Small Business Steven Ciobo

above: Shadow Minister for Small Business, Steven Ciobo (right) pictured with POAAL CEO Ian Kerr.

Published on 27 February 2008

More speakers confirmed for POAAL Conference

POAAL is pleased to announce more guest speakers at the POAAL Conference being held in Launceston, Tasmania, on 22 & 23 March.

New guest speakers include:

  • A representative from Australian Quarantine
  • An expert in superannuation and investment from Investor Financial Planning
  • Australia Post has confirmed that two senior managers will also be present

Cheap flights to Tasmania are still available - book today for a tax-deductible break.

Improve your business, hear some great speakers, meet Licensees and Contractors from all over Australia and ask questions of the experts.

And don't forget the fabulous POAAL Conference Dinner - undoubtedly a Conference highlight! This year the theme is the Glamorous 1940s. Hit the internet for some costume ideas!

You can complete your delegate registration online today - or fill in the form which was enclosed with the current edition of Postal News.

See you in Launceston at Easter!


Published on 26 February 2008

NSW Branch meeting - 4 March

POAAL's NSW Branch will hold a meeting for Licensees in Sydney on Tuesday 4 March.

Date: Tuesday 4 March 2008

Time: 7pm start

Venue: Ramsgate RSL Memorial Club, Chuter Ave, Ramsgate

Meals are available at the Bistro at reasonable prices.

Guest Speaker: David Baumgarten of the Eastern Suburbs Business Enterprise Centre will speak on small business services available to Licensees.

There will be an update on the National Security and Retail Marketing Council meetings with Australia Post.

POAAL Branch Chairman John Dixon and NSW Committee member Frank de Masi will report on the recent State meetings with Australia Post.

POAAL's Victorian Branch Chairman, David Rees, will also attend the meeting. David will give an overview of LPO operations and relations with Australia Post in Victoria.

RSVP to the POAAL National Office by fax on 03 96544577 by 1 March.


Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, is a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 21 February 2008

Meetings in Victoria in February

Two POAAL meetings are scheduled for this week. Pick the one nearest you!

Sale LiPOMS Workshop

Date: Wednesday 20 February
Time: 7pm
Venue: Sale Community Sports Club, cnr Palmerston & Cunningham Sts, Sale

POAAL's David Rees will present this LiPOMS Workshop. David's experience through many years in the corporate and licensed sectors gives him a helpful perspective on the intricacies of Licensee payments.

Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.


Melbourne meeting

Date: Friday 22 February
Time: 7pm
Venue: Bentleigh Club, Yawla St, Bentleigh (Melways ref 68 B11)
Guest speaker: The ATO will present a seminar on Tax Tips for Small Business. David Rees will also report on his State Consultative Meeting with AP Victoria.


RSVP to the POAAL National Office.

Published on 19 February 2008

POAAL Conference - PIO confirmed

Postal Industry Ombudsman, Professor John McMillan, has been confirmed as one of the speakers at the POAAL Conference in Launceston, Tasmania, at Easter.

Professor McMillan joins other great speakers, including ACCC Small Business Commissioner John Martin and Sharon Johnson from Corporate Property.

The POAAL Conference will be held on 22 & 23 March in Launceston. Cheap flights to Tasmania are still available - book today for a tax-deductible break.

Improve your business, hear some great speakers, meet Licensees from all over Australia, see a range of retail products for your business and ask questions of the experts.

And don't forget the fabulous POAAL Conference Dinner - undoubtedly a Conference highlight!

You can complete your delegate registration online today - or fill in the form which was enclosed with the current edition of Postal News.

See you in Launceston at Easter!

Published on 18 February 2008

Meeting with new Minister for Communications

POAAL national representatives met today with the new Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy. Senator Conroy was re-briefed on the role of Licensees, Agents and Contractors and current matters of interest to them.

During his time as Shadow Minister for Communications, Senator Conroy was vocal in his commitment and interest in our members' business interests, and during our meeting with him today he reaffirmed his continuing interest in their circumstances now that he is Minister for Communications. POAAL welcomes this continuing commitment and will keep in regular contact with the Minister and his advisers, briefing them on matters pertinent to our members.

POAAL has invited the Minister to make a presentation at our national mini conference which is to be held over Easter in Tasmania, and he expressed his desire to attend, subject to other Ministerial commitments which may take priority. Licensees and Contractors who will be delegates at the conference would welcome the opportunity to meet and hear from the Minister, in particular his intentions regarding Australia Post and its LPO and contractor arms.

Minister for Communications, Stephen Conroy

above: Minister for Communications Stephen Conroy, centre, pictured with POAAL CEO Ian Kerr (left) and POAAL Director Dennis Jenner.

Published on 8 February 2008

2008 Conference accommodation

POAAL's 2008 Conference will be held in Launceston, Tasmania, over Easter. (22 & 23 March.)

POAAL has negotiated a special accommodation rate at the Hotel Grand Chancellor, located in the heart of Launceston.

To take advantage of the great Conference rate, download the booking form, complete, and forward to the Hotel Grand Chancellor by fax or by email. All the details are on the booking form.

Hotel Grand Chancellor accommodation booking form (Word document) Conference accommodation booking form 42kB

Published on 14 January 2008

2008 Conference announced!

Due to popular demand, POAAL will hold a Conference in Launceston at Easter this year - that's 22 & 23 March, 2008. Licensees and Mail Contractors are invited!

Book your travel and accommodation early to take advantage of the best rates available. Delegates from mainland States can travel to Tassie by sea or air. Four airlines fly to Launceston - Qantas, Jetstar, Virgin Blue and Tiger - and the ferry Spirit of Tasmania crosses Bass Strait every night.

Here's your chance to have a tax-deductible holiday in Tasmania. Why not take your family? Tasmania in early autumn is a delight.

The Conference will be held at the Hotel Grand Chancellor, in the centre of Launceston and close to the magnificent City Park, the Museum, the Design Centre and Boag's Brewery!

The venue for a special dinner on the Saturday night is the Country Club Casino.

The Conference will include interactive sessions, a business brokers panel, guest speakers and off-site visits. Legal, accounting, insurance and tax specialists as well as POAAL representatives will be on hand to answer your questions.

Conference registration forms will be available soon. Licensees will also be able to register online - check the POAAL website for updates.

We look forward to seeing you in Launceston!


Published on 11 January 2008

LiPOMS Workshop at Willunga, SA

POAAL will hold a LiPOMS Workshop in Willunga on Tuesday 8 January 2008.

When: Tuesday 8 January 2008

Where: Willunga Hotel, High St, Willunga

Time: 7pm start

Meals are available at the hotel from 6pm.

POAAL's Dennis Jenner will co-ordinate this workshop. Dennis has over 40 years' experience in both Corporate and Licensed Post Offices. He will lead a discussion on Annexure A of the LPO Agreement and LiPOMS payments.

This workshop is free to POAAL members. Bring your POAAL membership card as proof of membership. Licensees who are not current financial members of POAAL will be charged a $33 fee.

RSVP to the POAAL National Office by fax on 03 96544577 by Friday 4 January 2008.

Published on 20 December 2007

Canberra Christmas dinner - 7 December

Licensees and Mail Contractors in the ACT region are invited to a pre-Christmas dinner organised by POAAL for Friday 7 December 2007.

The function will be at the Embassy Motel Restaurant, Hopetoun Circuit, Deakin, 7.00pm for 7.30pm. Queries and replies, please, to local POAAL contact Ajit Banerjee at the Deakin LPO.

We have met at this Restaurant previously, and found the meals to be excellent, and there is plenty of free parking! If you come from outside the ACT and want to stay in Canberra for the night, the Embassy Motel can assist with accommodation.





Note: Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 26 November 2007

French postal service hit by strike

La Poste, the French postal service, has been affected by strikes by French public servants.

La Poste has estimated that up to 15% of its staff had walked off the job in support of the industrial action. Flights in and out of Paris Charles de Gaulle airport have also been affected by the strike, with delays of 30-45 minutes reported.

Published on 21 November 2007

Insurance for Christmas stock

All LPOs carry extra stock at Christmas. Have you ensured that your stock is adequately covered by your insurance? Check your limits of insurance.

Australian owned and operated insurance broker GWS Genco Group is available to help you with your insurance queries. Phone them on 1300 881 229 or visit them online at their new website.

Published on 20 November 2007

AaE to introduce new delivery portal

Australian Air Express has designed a new "online delivery portal" for its customers. The portal allows customers to enter pick-up and delivery details online and then print a label (including barcode) for the consignment which AaE drivers can scan upon collection.

AaE has been testing the scanning system since last year. It has a network of 1800 hand-held scanners across Australia.

The new online portal will also allow customers to track and trace their consignments.

Australian Air Express is a partnership of Australia Post and Qantas.

Published on 13 November 2007

Labor commits to retain AP in public hands

Following the Minister for Communication's recent announcement that AP will remain in public hands under a Coalition Federal Government, Senator Stephen Conroy (Labor's Shadow Minister for Communications) has stated that AP will remain in public ownership under a Labor federal government.

Licensees and Contractors heard the Shadow Minister address the POAAL Branch Meeting in Sydney last Thursday, 8 November. He commented on the extraordinary work that Licensees and Contractors perform, from delivery mail to remote parts of Australia to providing over-the-couter retail services to their local communities.

Senator Conroy announced that not only is the ALP committed to retaining Australia Post in public ownership, the ALP will not further deregulate Australia Post.

During the course of his presentation, Senator Conroy touched on many issues of interest, including the relationship between AP and its Licensees and Contractors. He spoke with authority on issues facing Licensees and Contractors, and vowed to take an active interest in Australia Post should the ALP win government.

Senator Conroy with POAAL members

above: Senator Conroy (centre) with Licensees and Mail Contractors at the POAAL Branch meeting.

Senator Conroy announced that the ALP will institute a Petrol Commissioner at the ACCC, with responsibility for pricing and competition issues relating to petrol.

The Minister for Communications, Senator Helen Coonan, made a presentation at the POAAL NSW Branch meeting on 26 September. She noted Licensees' and Contractors' value to Australia Post.

Published on 9 November 2007

OMPF on Christmas stamps

Licensees: Have you been paid the correct OMPF on your Christmas stamps? Some Licensees have discovered irregularities in their delivery invoices from AP.

Check the OMPF that AP will pay you on your Christmas stamps. If you have been underpaid (or not paid at all) then contact your Area Manager immediately.

Published on 5 November 2007

Political lobbying for this month's Federal Election

POAAL has prepared a pro forma letter that Licensees can use when lobbying their local member of federal parliament.

Make sure that politicians hear your voice during this federal election campaign. Write to your local candidates, the Minister for Communications, the Shadow Minister for Communications, and other politicians.

A pro forma letter can be downloaded from the POAAL website. If you wish, you can use the letter as a basis for your own correspondence to politicians, noting your own local issues as well as matters of national importance.

Don't delay - make your voice heard before election day.

Download: Pro forma letter (66kb)

Published on 2 November 2007

Shadow Minister to address Sydney meeting

The POAAL NSW Branch will be holding a Branch Meeting for Licensees and Mail & Parcel Contractors in Sydney on Thursday 8 November, 2007.

Guest speaker: Shadow Minister for Communications, Senator Stephen Conroy

Shadow Minister Senator Stephen Conroy

Date: Thursday 8 November 2007

Time: 7:30pm sharp

Place: Canterbury Hurlstone Park RSL Club, Argyle Room. Entry through main Club entrance at 20-26 Canterbury Rd, Hurlstone Park.

Senator Conroy is very busy in the lead-up to the Federal Election and we are grateful that he has agreed to meet with us. Take this opportunity to find out what the Labor Party has in mind for Australia Post and the postal industry.

Ian from POAAL's National Office will be in attendance, and will chair a brief meeting exclusively for Mail & Parcel Contractors after Senator Conroy's presentation.

Seating is limited in the Argyle Room, so your prompt RSVP is appreciated.

Whitech Solutions, producers of the Photo.Teller kiosk will have a display at the meeting. The Photo.Teller kiosk allows customers to create customised gifts from their digital photos. Join us from 7pm and network with other Licensees and POAAL Committee members before Senator Conroy's presentation.

To view the Photo.Teller kiosk online visit the Whitech website.

This meeting is free to 2007/08 financial POAAL members - show your POAAL membership card. A charge of $33 will apply to unfinancial POAAL members (tax invoice will be mailed).

Expenses for attending this meeting including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 29 October 2007

Griffith meeting - 28 October

POAAL will be holding a meeting for Licensees in Griffith, NSW. Licensees from Griffith and surrounds are invited to attend.

When: Sunday 28th October 2007, commencing 1.30pm

Where: Griffith Ex-Servicemen's Club.

Dennis Jenner will be the speaker and will lead a session on Annexure A of the LPO Agreement. Licensees should bring a copy of their Annexure A and their LPO Manual. Questions welcome.

Meals are available at the club. There will be a Mail Contractor session in the morning, so if you are also a mail contractor, you are welcome to attend that session too.

RSVPs to the POAAL National Office would be appreciated.

This meeting is free to all POAAL members. Licensees who are not paid-up members of POAAL will be charged $33 to attend.




Expenses for attending this meeting including costs travelling to and from, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 16 October 2007

WA Meeting - 21 October

POAAL's WA Branch will be holding a meeting on Sunday 21 October in Perth.

Date: Sunday 21 October

Time: 1:15pm start

Place: Saville Park Suites, 201 Hay St, Perth (Blackburne Room)

Business broker Nino Ruscitti (from Blount Osborne Walsh) will make a presentation on preparing your business for sale.

POAAL Director Dennis Jenner will also make a presentation on Annexure A of the LPO Agreement.

There will be a Mail Contractor meeting at 10:30am. If you have a Mail Contract as well as your LPO, you are welcome to attend.

RSVP to the POAAL National Office by fax on 03 96544577 by Thursday 18 October.

Published on 9 October 2007

AP to remain in public hands

Senator Helen Coonan has emphatically confirmed that Australia Post will remain in public hands.

Senator Coonan, the Minister for Communications, IT & The Arts, addressed the POAAL Branch Meeting in Sydney last Wednesday, 26 September. The Minister's address covered topics such as the value of Licensees, Agents and Contractors to the operations of Australia Post, the Government's intention to ensure that all Australians have access to postal serevices, including small communities. She noted that LPOs and Community Agencies fill in the gaps in many rural areas as other businesses close.

The Minister with POAAL members at the Sydney meeting

Above: The Minister, Senator the Hon Helen Coonan, with some of the POAAL members at the Sydney meeting on 26 September.

Licensees and Mail Contractors warmly welcomed the Minister to their meeting and took the opportunity to ask pertinent questions after her presentation. The Minister and her Chief of Staff were given a clear picture of how Licensees and Contractors perceive the postal industry and their role in it.

The Minister agreed that it was worthwhile for her to take the time to talk directly with people who have invested in the Australian postal industry and noted her appreciation for their role in the community. She advised that the government is preparing to invest in the postal industry - Licensees and Contractors are keen for at least some of that investment to be in their sector.

Published on 2 October 2007

Melbourne meeting - 10 October

POAAL's Victorian Branch will hold a Branch Meeting in Melbourne on Wednesday 10 October.

When: Wednesday 10 October, starting at 7:15pm

Where: Darebin RSL Club, 402 Bell St, Preston

POAAL is pleased to welcome Paul Considine from the Postal Industry Ombudsman. Paul will address the meeting and discuss the Ombudsman's role. He has agreed to take questions from Licensees.

Meals are available at the Club from 6pm - bookings are recommended.

RSVP to the POAAL National Office by Monday 8 October.

This meeting is free to all financial POAAL members.

Published on 1 October 2007

New Award rates

The Australian Fair Pay Commission has announced that the standard federal minimum wage will increase from the first pay date on or after 1 October 2007.

A summary of the pay scales under the Postal Services Industry Award can be downloaded as a PDF. The summary details hourly rates for all classifications under the Award.

Pay Scale Summary (PDF 54KB)

Please note: this summary has been prepared by the Department of Employment and Workplace Relations

If you are unsure whether or not your LPO is covered by the Postal Services Industry Award you should contact the Workplace Infoline on 1300 363 264 or visit the Workchoices website at www.workchoices.gov.au.

The Australian Fair Pay Commission is an independent statutory body that has responsibility for setting federal minimum wage rates. It was established under the Workplace Relations Amendment (WorkChoices) Act 2005.

Published on 12 September 2007

Minister to address Sydney meeting 26 September

The NSW Branch is holding a special meeting for Licensees and Mail & Parcel Contractors on Wednesday 26 September, 2007.

Guest speaker: Federal Minister for Communications, Senator the Hon Helen Coonan

Minister for Communications IT and The Arts

POAAL is pleased to announce that the Minister for Communications, IT & The Arts, Senator the Hon Helen Coonan, will speak at the next meeting of the POAAL NSW Branch to be held on Wednesday 26 September 2007.

The Minister has responsibility for Australia Post and postal matters. She will make a presentation on postal matters and will then be available to answer questions.

Here's a great opportunity to meet the Federal Government Minister responsible for Australia Post - make sure you RSVP today!

Meeting details:

Date: Wednesday 26 September 2007

Time: 7:30pm sharp

Place: Canterbury Hurlstone Park RSL Club

After the Minister's presentation, there will be a presentation on Annexure A.

Refreshments will be provided.

Entry is free to POAAL members - show your POAAL membership card at the door. A charge of $33 will apply to unfinancial members. Priority will be given to current financial POAAL members.

Numbers are strictly limited - you must RSVP for this meeting.

Published on 10 September 2007

Postal News - coming soon!

The Q3 edition of Postal News will be posted soon. Look for a brand new product that you might consider for your business.

Published on 4 September 2007

Minister to attend Sydney meeting

POAAL is pleased to announce that the Minister for Communications, IT & The Arts, Senator Helen Coonan, will address the next NSW Branch meeting being held in Sydney.

Date: Wednesday 26 September 2007

Time: 7:30pm sharp

The Minister's portfolio has responsibility for Australia Post. This is a fantastic opportunity to meet the Minister and hear first-hand what she has to say on postal matters.

An invitation will be mailed soon to all POAAL members in NSW. RSVP without delay for this event. Numbers are strictly limited.

Published on 3 September 2007

Street addressed mail to PO Boxes

This issue has generated a large amount of mail and faxes to POAAL from sorely-tried Licensees all over Australia. The matter has been taken up with Australia Post and now AP is to trial a system in NSW which they hope will lead to a long term solution.

NSW Licensees participating in the trial are requested to carefully monitor the trial and note any improvements. We would appreciate it if Licensees would forward comments progressively to POAAL to enable us to continue to consult with AP so that we get it right before it is extended to other States.

Published on 16 August 2007

Itella sales figures grow

Itella, the international mail and logistics arm of Finland Post, has recorded an increase in sales in second quarter results.

Itella has commenced operating new logistics centres in Moscow and in Kaunas, Lithuania. The company has also acquired a Swedish logistics company and a furniture business service operator in Finland.

Postal services are still provided under the company name "Posti" in Finland.

Published on 14 August 2007

Press coverage of retail tenancy review

POAAL's submission to the Productivity Commission regarding retail tenancy has attracted some press coverage in Fairfax publications.

To read the article online, visit The Age website.

POAAL's submission was compiled following input from Licensees from all over Australia.

Published on 7 August 2007

Trade Practices amendments

The Senate referred the provisions of the Trade Practices Legislation Amendment Bill (No. 1) 2007 and the Trade Practices Amendment (Predatory Pricing) Bill 2007 to the Standing Committee on Economics.

The Committee invited submissions on these two pieces of legislation.

POAAL provided the Committee with a detailed submission, which can be downloaded from the Parliament House website.

Published on 6 August 2007

Inquiry into retail leases

The Australian Government asked the Productivity Commission to undertake an inquiry into the market for retail tenancy leases in Australia.

POAAL made a submission to the Productivity Commission, including information provided by a number of Licensees.

POAAL's submission can be viewed online at the Productivity Commission website.

Published on 3 August 2007

Insurance coverage

GWS Genco Group has negotiated a 21-day grace period for POAAL members renewing their master policy insurances (such as public liability insurance, personal accident insurance, marine cargo insurance and PDT insurance). Renew before 21 July 2007 to ensure continuous insurance coverage.

If you are a Licensee, Contractor or Agent and you've mislaid your renewal form, call the POAAL National Office and we'll arrange a replacement form. Phone us on 03 96544533.

Published on 12 July 2007

Renew your POAAL membership today!

Have you renewed your POAAL membership for 2007/08?

Make sure you renew to continue access to POAAL's services, including:


  • POAAL's member meetings and seminars
  • POAAL's famous LiPOMS Workshops
  • POAAL's nationwide network of contacts
  • Competitively priced insurance for your business
  • Subscription to POAAL's member magazine, Postal News
  • Email newsletters keeping you up-to-date on postal industry matters
  • And more!

POAAL is the national independent association for Licensees. Make sure you're a part of it!

Published on 10 July 2007

Workplace Relations Fact Sheet

Do you employ staff at your LPO? The Workplace Authority has published a Workplace Relations Fact Sheet. Employees are to receive a fact sheet to assist them in better understanding the workplace relations system, their entitlements, protections and where to go for information and advice. From 20 July 2007 it will be a legal requirement that all Australian employers provide the fact sheet to their employees.

Employers need to provide the Workplace Relations Fact Sheet to their existing employees before 20 October 2007. New employees must get one within seven days of starting work.

For more information visit www.workplace.gov.au or call the Workplace Infoline on 1300 363 264.

Published on 9 July 2007

World Postal Survey

The annual World Postal Survey is currently being conducted. The results of the survey are released at the UPU POST-EXPO. It will be interesting to see the outcome of the survey, which covers a number of issues relating to the global postal industry.

http://www.postexpo.com/postsurvey/

Published on 4 July 2007

Royal Mail workers on strike

Postal workers in the UK will go on strike today. The dispute relates to pay and network modernisation.

This will be the first national postal strike in the UK for 11 years.

The UK's postal workers union, the CWU, called the action after turning down Royal Mail's offer of a 2.5 per cent pay increase. The CWU also fears that restructuring plans could mean up to 40,000 job losses.

Royal Mail said it could not afford a higher pay settlement and that it needs to make itself more efficient in response to increased competition in the postal market.

Published on 29 June 2007

What can't be mailed to Australia?

Australian Quarantine has published an online guide to what can't be mailed to Australia.

AQIS checks goods arriving at international mail centres, airports and seaports. Quarantine officers, x-ray machines and detector dogs screen all of the 150 million items of international mail sent to Australia each year, intercepting around 80,000 high-risk items.

The website doesn't provide an exhaustive list of what can't be mailed to Australia, but it could help explain to your customers - especially those who order products from international websites - what goods can't be posted to Australia.

Visit the AQIS website for more.

Published on 27 June 2007

Express... by helicopter!

A new express courier service has been launched between New York City and major European destinations.

DHL Express has introduced a service for consignments being sent from the lower Manhattan district of New York City. The service includes transfer by courier to a helicopter pad, from where the consignments are flown by helicopter direct to JFK airport! From there consignments are loaded onto flights bound for nine cities in Europe.

The volume of consignments is such that a service like this is viable. The European destinations are Amsterdam, Brussels, Dublin, Frankfurt, Geneva, London, Madrid, Paris and Zurich.

Published on 26 June 2007

More LiPOMS Workshops

POAAL is currently planning more LiPOMS Workshops to be held around Australia.

If you would like a LiPOMS Workshop held in your region, fax the details to the POAAL National Office on 03 96544577.

POAAL's LiPOMS Workshops are free to all POAAL members. Another great reason to be a member of POAAL.

Published on 22 June 2007

Second chance draw - win $250!

Insurance brokers GWS Genco Group have announced that due to the success of the $1000 fuel promotion it will offer a second chance draw. All Licensees and Contractors who take out POAAL membership and at least one insurance product listed on the POAAL membership form by 29 June 2007 will go into the draw to win $250.

And rest assured - if you renewed by 18 June but don't win the $1000, you will be eligible to win the $250.

Entries close 5pm (EST) 29 June 2007. Draw will take place in Melbourne on 4 July 2007. Winners will be notified by mail and their names published in Postal News, Q3 2007.

Published on 20 June 2007

AaE "reversals"

Licensees may have encountered instances of AaE transactions being reversed. POAAL has raised this issue at recent State and National meetings with AP.

AP is aware of the issue and is working with AaE to fix it.

POAAL will advise Licensees of any further developments.

Published on 19 June 2007

Melbourne meeting - SOLD OUT

The Victorian Branch meeting to be held on Sunday 17 June is full. No more bookings will be accepted.

The meeting will be addressed by Federal Minister for Small Business, Fran Bailey MHR, and after the Minister's address Victorian Committee member David Rees will run a follow-up LiPOMS Workshop.

If you missed out this time, make sure you RSVP early for future POAAL workshops.

A report will appear in the next edition of Postal News.

Published on 15 June 2007

Queensland LiPOMS workshops

Queensland Licensees! Don't forget to RSVP for the POAAL LiPOMS Workshops being held 14-17 June.

Gold Coast - Thursday 14 June (evening)

Brisbane - Friday 15 June (evening)

Toowoomba - Saturday 16 June (afternoon)

Cairns - Sunday 17 June (afternoon)

These LiPOMS Workshops are free to current financial POAAL members. A $33 fee will apply to any Licensees who are not current financial members of POAAL.

And the presenter will be Rod Row of "Rod Row's Handy Hints" fame! Don't miss this chance to meet Rod and learn more about your business.

RSVP to the POAAL National Office by fax on 03 96544577 immediately to confirm your attendance.

Published on 14 June 2007

Gold Coast LiPOMS Workshop

The POAAL LiPOMS roadshow is coming to the Gold Coast!

Date: Thursday 14 June 2007

Time: 7pm start

Venue: Lakelands Golf Club, Gooding Drive, Merrimac

Rod Row of "Rod Row's Handy Hints" fame will present the Gold Coast LiPOMS workshop. Don't miss this opportunity to meet Rod and hear his presentation.

To get the most out of the workshop, Rod suggests that you bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.

This workshop is free to financial POAAL members. Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.

Don't miss this opportunity to attend a LiPOMS Workshop on the Gold Coast! RSVP today to make sure of your place.

Please RSVP by fax to the POAAL National Office on 03 96544577 by 12noon Thursday 14 June.

If you can't make it to the Gold Coast workshop, then try to make it to the workshop being held in Brisbane on Friday 15 June.




Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 13 June 2007

Mildura LiPOMS Workshop

The POAAL LiPOMS Workshops roadshow is coming to Mildura on Sunday 17 June. All Licensees are invited - whether from Victoria, South Australia or New South Wales.

Date: Sunday 17 June 2007

Time: 1:30pm start

Venue: Quality Grand Hotel (Donata's Room), Seventh St, Mildura

POAAL's Dennis Jenner will present the workshop. To get the most out of the workshop, bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!

Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.

Don't miss this opportunity to attend a LiPOMS Workshop in the Mildura area! RSVP today to make sure of your place.

Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.




Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 12 June 2007

Bendigo LiPOMS Workshop

Licensees are invited to a POAAL LiPOMS Workshop being held in Bendigo on Saturday 16 June as part of the series of POAAL LiPOMS Workshops being held around Victoria during June.

POAAL's Dennis Jenner will present this workshop.

Date: Saturday 16 June 2007

Time: 1:30pm start

Venue: McIvor Motor Inn, Lotus Convention Centre, 45 McIvor Rd, Bendigo

Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!

Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.

Don't miss this opportunity to attend a LiPOMS Workshop in the Bendigo area! RSVP today to make sure of your place.

Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.






Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 7 June 2007

Albury/Wodonga LiPOMS workshop

A POAAL LiPOMS Workshop will be held in Albury - and Licensees from both sides of the border are invited!

Date: Friday 15 June 2007

Time: 7pm

Venue: Commercial Club Albury, 618 Dean St, Albury

Dennis Jenner will present this workshop.

Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!

Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the night.

Don't miss this opportunity to attend a LiPOMS Workshop in the Albury/Wodonga area! RSVP today to make sure of your place.

Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.







Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.

Published on 6 June 2007

Bag & Carded Article count

A Licensee member of POAAL has provided a spreadsheet that you can use to count bags and carded articles at your LPO.

The spreadsheet can be downloaded from here as an Excel file. You can then enter the daily totals and keep track of bags despatched from and carded articles received at your LPO.

Published on 5 June 2007

Australia Post not for sale

The Federal Government has today noted that it has no plans to sell Australia Post. This statement follows speculation fuelled by CommSec's valuation of Australia Post at up to $7 billion.

A report from CommSec noted that a strong case could be made for the sale of Australia Post. Articles covering the report were published in some newspapers today, including The Age.

A spokesperson for the Minister for Communications, IT & The Arts, Senator Helen Coonan, today said that the Federal Government has no plans to sell Australia Post. (As reported in The Age online today.)

The Shadow Minister for Communications & IT, Senator Stephen Conroy, today released a statement noting that the ALP is committed to retaining Australia Post in full public ownership.

Published on 4 June 2007

Ballarat LiPOMS Workshop

A POAAL LiPOMS Workshop will be held in Ballarat on the evening of Thursday 14 June.

Date: Thursday 14 June 2007

Time: 7pm

Venue: Midlands Golf Club, Fairways Function Centre, Heinz Lane, Ballarat North

Dennis Jenner will present this workshop.

Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!

Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the night.

Don't miss this opportunity to attend a LiPOMS Workshop in the Ballarat area! RSVP today to make sure of your place.

Please RSVP by fax to the POAAL National Office on 03 96544577 by Wednesday 13 June.




Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.


Published on 1 June 2007

May Senate Estimates Hearings

Australia Post appeared before the Senate Estimates Committee on 23 May. Representatives from Australia Post were quizzed by Senators on a number of matters, including fuel price rises, greenhouse gas emi