Licensees Archive
Sydney Licensee meeting - 14 March
POAAL's NSW State Committee is hosting a meeting for Licensees in Sydney on Sunday 14 March 2010.
Date: Sunday 14 March 2010
Time: 4pm - 5:30pm
Venue: St George Leagues Club, 124 Princes Highway, Kogarah
Main topics: Carded articles/parcels at LPOs: update on meeting with Australia Post; transfer of business from LPOs by Australia Post
POAAL's NSW State Committee is pleased to advise that two of POAAL's national representatives will be present to brief Licensees on the recent meeting in Melbourne with Australia Post in regard to the issue of parcels and carded articles.
Meals are available at the Club at reasonable prices. You can book in advance by phoning the Club on 02 9587 1022. On-site parking available.
This meeting is for 2009/2010 financial POAAL members only - bring your POAAL membership card.
RSVP to the POAAL National Office by phone on 03 96544533 or by fax to 03 96544577.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 2 March 2010
Meet 'n Eat in Emerald - 13 March
POAAL is holding a Meet 'n Eat in Emerald for Licensees and Mail Contractors.
Join us for good food and lots of shop talk.
Date: Saturday 13 March 2010
Venue: Discovery Holiday Park, Fairbairn Dam, Lake Maraboon
Time: 6:30pm
Accommodation also available - telephone 07 4982 3677. Visit the Discovery Holiday Park website for more information.
RSVP by Thursday 11 March 2010.
Published on 1 March 2010
Small Business Fair Dismissal Code
The Small Business Fair Dismissal Code came into effect from 1 July 2009.
The Fair Dismissal Code applies to small business employers with fewer than 15 full-time equivalent employees.
Small business employees cannot make a claim for unfair dismissal in the first 12 months following their engagement. If an employee is dismissed after this period and the employer has followed the Code then the dismissal will be deemed to be fair.
Employees who have been dismissed because of a business downturn or their position is no longer needed cannot bring a claim for unfair dismissal. However, the redundancy needs to be genuine. Re-filling the position with a new employee is not a genuine redundancy.
You can download the Small Business Fair Dismissal Code & Checklist as a PDF from the Fair Work Australia website.
Published on 18 February 2010
Pro forma LPO assignment letters
POAAL has prepared pro forma letters for Licensees to send to Australia Post and POAAL advising of the proposed assignment of the Licence.
The pro forma letters are available as PDFs.
Published on 17 February 2010
Limited access to ATO systems
The ATO has advised that it will begin implementing itsnew income tax processing system from today.
This means that many ATO systems will be unavailable from 12.01am EDT Friday, 22 January to 6.00am EDT Wednesday, 27 January 2010.
As a result there will be no access to information through the ATO's portals during this period. Also, ATO call centre staff will only be able to provide limited assistance as they will not have full access to personal or account information.
For further details, visit the ATO website.
Published on 22 January 2010
Check your delivery points
Licensees who receive the MMF should take time this month to check their delivery points.
Remember, you're paid MMF based on the number of delivery points that you serve. Make sure you're being paid for every single delivery point served by your LPO!
Published on 8 January 2010
Business pack insurance - is yours due in January?
Does your business pack insurance fall due in January? Contact GWS Genco Group for a quote.
GWS Genco Group is the postal industry's expert insurance broker. Contact them today on 1300 881 229.
Published on 4 January 2010
Industrial relations update
From 1 January 2010, several changes to Australia's workplace laws come into effect. These changes will affect many Licensees who employ staff in their business. The changes include the introduction of new National Employment Standards and many State employers moving into the national system.
National Employment Standards
The Fair Work Act introduced a set of ten minimum workplace standards known as the National Employment Standards. These standards apply to all employers and employees in the national workplace relations system.
Fair Work Information Statement
Employers must now provide any new employees with a copy of the Fair Work Information Statement as soon as possible after they commence employment. (This is one of the ten National Employment Standards.)
The Fair Work Information Statement summarises the National Employment Standards and contains other information regarding termination of employment, freedom of association, transfer of business and other matters.
The Fair Work Information Statement can be posted, emailed, faxed or given personally to the new employee.
What award should I use to pay my staff?
Many LPOs will now be covered by the federal Postal Services Industry Award. To determine which Award applies to your business, visit Fair Work Online or phone the Fair Work Infoline on 13 13 94.
Wording of the Postal Services Industry Award (AW830245) can be downloaded from the Fair Work Australia website.
Licensees are strongly urged to contact Fair Work Australia to determine which Award applies to their business.
Award Modernisation
In 2008, the Minister for Employment, the Hon Julia Gillard, directed the Australian Industrial Relations Commission (AIRC) to review and rationalise awards. The Postal Services Industry Award was one of the awards to be modernised.
As part of this rationalisation, it was deemed that casual loading for many awards (including the Postal Services Industry Award) be standardised at 25%, an increase from the current 20% under the Award. At the AIRC hearing in March 2009, POAAL argued against an increase in casual loading, noting that small businesses in the postal industry are unable to increase the cost of postage products to compensate for an increase in staffing costs. Licensees sell postal products and services which have fixed prices, controlled by Australia Post.
In order for base domestic postage to increase Australia Post must apply to the ACCC and any such application undergoes a rigorous and public examination in order for the increase to be granted. Australia Post does not take into account the wages of licensed post offices when deciding whether or not to apply for an increase in the base postage rate.
The Award has since been deemed to be an Enterprise Award and has not yet been subject to modernisation. Licensees will be kept informed of any further developments.
Published on 1 January 2010
E-tax 2009 not available from 4 January 2010
The ATO has announced that it is planning to implement a new income tax processing system during January 2010. As a result, e-tax 2009 will not be available from 4 January 2010.
For more information, visit the ATO website.
Published on 24 December 2009
Australia Post announces new MD
Australia Post has announced that Mr Ahmed Fahour has been appointed as Australia Post's new Managing Director, replacing Graeme John.
For Australia Post's press release, visit the Australia Post website.
Published on 23 December 2009
ACCC objects to postage increase
The ACCC has announced that it will object to Australia Post's proposed changes to postage rates.
In July, Australia Post submitted a draft notification to the ACCC proposing an increase of five cents to the BPR.
The proposal also included an increase in other Ordinary Large Letter prices to align to multiples of the BPR, increases to prepaid envelopes and seasonal greeting cards, and an average increase to PreSort prices of 7.2%.
Australia Post has stated that it will further discuss its proposal with the ACCC following the release of the ACCC's objection.
The ACCC's view can be downloaded as a PDF from the ACCC website.
Published on 8 December 2009
Inquiry into unconscionable conduct
The Federal Government has launched an inquiry into unconscionable conduct.
An expert panel has been appointed by the Minister for Competition, Dr Craig Emerson, to consider issues arising out of the Government response to the Senate Economics Committee inquiry into unconscionable conduct.
POAAL will be making a submission to this inquiry. If you would like to contribute, please download the issues paper from the Treasury's website.
Please provide any comments to the POAAL National Office by 14 December 2009.
Published on 4 December 2009
AUSTRAC website survey
AUSTRAC is seeking feedback on its website.
If you have used the AUSTRAC website, especially with regard to completing reports relating to the AML/CTF Act, then why not share your thoughts on their website.
The survey can be found at the AUSTRAC website.
Published on 1 December 2009
ATO launches e-newsletter for SMEs
The ATO has created an online newsletter called SME Communicator for small and medium enterprises (SMEs).
The newsletter will provide information specific to small and medium enterprises on topics such as tax and superannuation.
To view the current edition and to subscribe, visit the ATO website
Union visits to LPOs
Representatives of the CEPU (the union representing employees in the postal industry) have visited a number of LPOs recently.
Licensees should familiarise themselves with some of the key parts of the Fair Work Act that deal with a union's right to hold discussions with employees.
Here are some questions to ask yourself first:
- Do you have employees?
- Has the union written to you directly?
- Have you been given at least 24 hours notice?
Under section 484 of the Act, an authorised union representative may enter a workplace for the purposes of holding discussions with one or more employees who work in the premises and who wish to participate in discussions.
Section 487 of the Act notes that notice must be given. Notice must be given during working hours at least 24 hours but not more than 14 days before the entry.
The Fair Work Act also specifies that any notice given under section 484 must contain a declaration that the union is entitled to represent employees. The entry notice must also specify the provision of the union's rules that entitles the union to represent those employees. (Refer Section 518(3).)
If you receive an entry notice from the CEPU, make sure it meets the requirements as legislated under the Fair Work Act.
Full wording of the Act can be downloaded from the Comlaw website.
Published on 30 November 2009
Adelaide Meet 'n Eat - 2 December
POAAL's SA/NT Branch invites Licensees and Mail & Parcel Contractors to a POAAL Meet 'n Eat session in Adelaide on Wednesday 2 December 2009.
Date: Wednesday 2 December 2009
Time: 7:30pm
Venue: Najjar's Cafe, 21 O'Connell St, North Adelaide
Come along after work for a meal with POAAL State Chairman Chris Campbell and share some shop-talk and a discussion on carded parcels issues.
December is the busiest time of year for us in the postal industry, so here's one night where you won't have to cook dinner! Join with us for some pre-Christmas cheer and have your say on carded articles.
RSVP to the POAAL National Office by Monday 30 November.
Meals are at your own cost. Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 23 November 2009
Album covers on stamps
UK's Royal Mail will launch a new stamp issue in early 2010 featuring classic album covers.
One of the interesting features of the stamps is that the stamps won't be square or rectangular. The stamps will have one curved side.
For more details and photos of the stamps, visit the Creative Review website.
Published on 8 November 2009
Carded article survey
Over recent months, POAAL has held meetings around Australia to discuss how increasing carded article volumes have been affecting LPOs.
Now POAAL is seeking input from all Licensees who own LPOs in metropolitan and suburban areas. POAAL is seeking detailed Licensee feedback on carded articles.
Please download and print this survey, complete it and fax it back to POAAL on 03 96544577. Or you can post it to the POAAL National Office, PO Box 190, CARLTON SOUTH VIC 3053.
If there is insufficient space for your response, please attach a separate piece of paper with your response, noting clearly the question number.
Thank you for your input.
Published on 6 November 2009
Telstra scraps $2.20 fee
Telstra will no longer charge customers $2.20 for paying their Telstra account at a post office. Customers who have paid the $2.20 fee since it was introduced in September will have the fee refunded.
POAAL lobbied hard to have this fee rescinded. Licensees from all over Australia contacted POAAL when the fee was announced, pointing out that this fee would be unfair on customers and could hurt Licensees' businesses.
It is pleasing that Telstra has recognised the deleterious effect the fee had on its customers. POAAL hopes that other telephone companies will follow Telstra's lead and remove their discriminatory over-the-counter bill payment fees.
Published on 4 November 2009
Perth WA Meeting - 17 November
POAAL's WA Branch is holding a meeting in Perth on Tuesday 17 November.
Time: 7.15 pm
Venue: The Bayswater Hotel meeting room, Railway Parade, Bayswater, Perth.
Meals available at the hotel before the meeting at reasonable prices.
Following successful meetings in Sydney and Canberra, POAAL is holding a meeting for Licensees in the Perth area to come together and discuss parcels and carded articles. Come along and join the discussion. We want suggestions to take to our discussions with Australia Post on this matter.
A stationery distributor will have a display - minimum order number is one!
Published on 2 November 2009
Canberra meeting - Sunday 1 November
POAAL's Bob Chizzoniti will host a Meet 'n Eat on Sunday 1 November in Canberra at the Mawson Club at Mawson, 12noon - 2pm.
The purpose of the meeting is to get more input from Licensees and Mail Contractors on possible solutions for the issues caused by the ever-increasing volume of parcels and the attendant issues. We want suggestions to take to our discussions with AP on this matter.
RSVP to the POAAL National Office - fax (03) 96544577
Published on 27 October 2009
Small business tax break
The federal government is offering an extra tax deduction to small businesses on plant and equipment purchases. The tax break covers new, tangible, depreciating assets as well as improvements or additions made to existing assets.
The asset must be bought and used or installed within certain timeframes in order to be eligible for the tax break.
If your business has a turnover of less than $2m, then to qualify for the 50% tax break you must buy the asset before 31 December 2009 and install it before 31 December 2010.
For businesses with an annual turnover of $2m or more, the tax break is 30% and applies to assets bought before 30 June 2009 and installed before 30 June 2010.
For more information, visit the ATO website.
Published on 26 October 2009
Senate Estimates transcript now online
The transcript from Australia Post's recent appearance before Senate Estimates is now available online.
Visit the Parliament House website and the transcript for 19 October can be downloaded as a PDF.
Published on 22 October 2009
Sydney meeting - Tuesday 20 October
POAAL's NSW Committee is hosting a single topic meeting, the purpose of which is to seek positive and helpful suggestions from Licensees of ways in which Australia Post's increasing parcel business can be best handled in LPOs.
Date: Tuesday 20 October
Time: 8pm - 9:30pm
Venue: Ramsgate RSL, cnr Ramsgate Rd and Chuter Ave, Sans Souci
If you have any helpful suggestions, please bring them to the meeting. We want to collate your suggestions and put them to Australia Post.
RSVP (if possible) to the POAAL National Office by fax on 03 96544577 by 16 October.
Published on 9 October 2009
POAAL's submission to ACCC on postage increase
POAAL has made a submission to the ACCC in response to Australia Post's application for an increase in the BPR. POAAL supports Australia Post's application.
The ACCC published an issues paper in August inviting interested parties to comment on Australia Post's application.
All submissions made to the ACCC can be downloaded from the ACCC website.
Australia Post has applied to increase the BPR by five cents to 60c. Australia Post also proposes to increase other Ordinary Large Letter prices to align to multiples of the BPR, as well as increases to prepaid envelopes and seasonal greeting cards and an average increase to PreSort prices of 7.2%.
Published on 25 September 2009
Adelaide meeting - 15 October
The Shadow Minister for Communications, Senator Nick Minchin, will address the POAAL meeting to be held in Adelaide on Thursday 15 October.
Date: Thursday 15 October
Time: 7:30pm sharp
Venue: Freedom Adelaide Meridien Hotel, 21-37 Melbourne St, North Adelaide
Guest Speaker: Senator Nick Minchin, Shadow Minister for Communications
Senator Minchin's presentation will start at 7:30pm. Licensees and Contractors are invited.
A meeting for Licensees will be held after Senator Minchin's presentation.
RSVP to the POAAL National Office by fax on 03 96544577.
Published on 24 September 2009
Postal Services Industry Award
The Postal Services Industry Award AW830245, the federal Award that applies at many LPOs, can be downloaded from the Fair Work Australia website.
From the home page, click on "Awards & award modernisation" and then select "Find an award".
To find out which award applies to your business, contact Fair Work Australia on 1300 799 675.
Published on 11 August 2009
Australia Post seeks postage increase
Australia Post has submitted a draft notification to the ACCC proposing an increase of five cents to the BPR.
The proposal also includes an increase in other Ordinary Large Letter prices to align to multiples of the BPR, increases to prepaid envelopes and seasonal greeting cards, and an average increase to PreSort prices of 7.2%.
Australia Post's draft price notification can be downloaded from the ACCC website.
Published on 24 July 2009
2009/2010 LPO Commissions
POAAL recently concluded consultations with Australia Post regarding LPO commissions for banking and billpay for 2009/2010. Australia Post has sent a circular to all Licensees advising of the increases and also noting that the interest-free security loan is still available.
POAAL is pleased with the outcome of the consultations with Australia Post, especially the increases in payments to Licensees.
Published on 13 July 2009
Postal News magazine
Postal News is POAAL's full-colour quarterly magazine. It is the best source of information and news for Licensees and Mail & Parcel Contractors.
POAAL is now compiling the third edition of Postal News for 2009.
Postal News is your magazine, so why not have your say? Would you like to be featured in the quarterly "My Post Office" or "My Mail Contract" feature? Or perhaps you have a news item of interest to others. Maybe you've spotted an "Unusual Mailbox" while doing your mail run!
Send your contributions or Letters to the Editor to:
POAAL National Office
PO Box 190
CARLTON SOUTH VIC 3053
Or fax to the POAAL National Office on (03) 96544577.
Published on 10 July 2009
Insurance policy wording available online
Insurance policy wording for all POAAL master policies are available from the GWS Genco website.
Insurance summaries are also available for download.
Published on 7 July 2009
POAAL Membership & Insurance - renew by 14 July
POAAL's insurance brokers, GWS Genco Group, has advised that POAAL members renewing their insurances have a 14-day grace period to renew.
If you haven't yet renewed your POAAL membership and insurance, do so by 14 July to make sure that your insurance is continuous.
Final notices have been mailed. Make sure you're covered - renew your POAAL membership and insurance without delay.
Published on 6 July 2009
Cairns Meet 'n Eat - Sunday 12 July
POAAL is holding an area meeting for Licensees and Contractors in Cairns on Sunday 12 July.
Where: Cairns RSL Club
When: 12 noon to 1:30pm, Sunday 12 July
Join POAAL's Dennis Jenner for a lunch talking shop. Dennis is a POAAL Director and has operated an LPO and a Mail Contract. He also has extensive experience in Australia Post's corporate arm.
Lunch will be available at your own cost.
RSVP to the POAAL National Office.
We look forward to seeing you there!
Published on 1 July 2009
Meet 'n Eat - Tea Gardens, NSW, Sunday 21 June
NSW Licensees and Contractors are invited to an informal lunch and meeting at the Tea Gardens Hotel on Sunday 21 June.
Date: Sunday 21 June 2009
Time: 12 noon to 2:30pm
Venue: Tea Gardens Hotel, 85 Marine Drive, Tea Gardens
Join POAAL's Dennis Jenner for lunch and a meeting commencing at 12noon.
Lunches range from $10 to $15 (at your own cost).
RSVP to the POAL National Office by fax on (03) 96544577 by Thursday 18 June.
Published on 12 June 2009
Melbourne meeting - 18 June
POAAL will hold a Victorian Branch meeting in Melbourne on the evening of Thursday 18 June 2009.
Date: Thursday 18 June 2009
Time: 7pm - a light dinner will be provided
Venue: Marriott Hotel, corner Exhibition and Lonsdale Streets, Melbourne
Mr Richard Walsh, Manager LPO Group (Victoria) will make a presentation at the meeting. There will also be an opportunity to ask questions of Richard after his presentation.
We are very pleased that Richard has made time to speak to Licensees at this meeting and look forward to hearing from him.
RSVP essential. RSVP to the POAAL National Office no later than 10am Tuesday 16 June.
Published on 3 June 2009
Bendigo Meet 'n Eat
POAAL's Victorian Branch Chairman David Rees will hold a meeting in Bendigo for Licensees in June.
Date: 17 June 2009
Meal: 6pm (at own cost)
Meeting Time: 7:30pm start
Venue: Bendigo Foundry Arms Hotel, 366 High St, Golden Square
Published on 1 June 2009
Victorian Branch meetings in June
POAAL's David Rees is holding three meetings in Victoria in June. Meeting notices have been mailed with your 2009/2010 renewal notices.
Here are the dates for your diary:
Bendigo - Wednesday 17 June, 7:30pm, Bendigo Foundry Arms Hotel, High St, Bendigo.
Melbourne - Thursday 18 June, 7pm, Marriott Hotel, Exhibition St, Melbourne.
Warburton - Saturday 27 June, 6pm, Warburton Lodge, 18 Park Rd, Warburton.
For catering purposes, an RSVP is required for the Melbourne and Warburton meetings. Check the mailed meeting notice for more details! Or ring the POAAL National Office on (03) 96544533.
These meetings are free to paid-up POAAL members. We look forward to seeing you at one of our meetings soon!
Published on 29 May 2009
May Senate Estimates Hearings
Australia Post appeared before the Senate Estimates Committee on 25 May. Representatives from Australia Post were quizzed by Senators on a number of matters, including Australia Post's financial performance, executive pay, and a range of matters impacting on Contractors, Licensees and Franchisees.
For a transcript of proceedings, please visit the Parliament House website, where you can download the Hansard from 25 May 2009 as a PDF.
Published on 28 May 2009
POAAL meets with Shadow Minister, Senator Minchin
Senator Nick Minchin, the Shadow Minister for Communications, visited the POAAL National Office in Melbourne earlier this month. He and his adviser showed a keen interest in the business both of the Association and its members.
Senator Minchin served as Minister for Finance in the previous federal government, and as such has some experience dealing with Australia Post.
POAAL briefed Senator Minchin on matters of relevance to Licensees, Franchisees and Mail Contractors. Senator Minchin showed particular interest in product availability and margins for Licensees/Franchisees as well as transfer of business to corporate outlets. He recognises the role played in the wider postal network by Licensees, Agents, Franchisees and Contractors, and requested that he continue to be kept informed of industry matters impacting on POAAL members.
Published on 27 May 2009
Workers Compensation
Included with Licensees' and Contractors' membership renewal forms was information on Workers Compensation Insurance.
GWS Genco Group is able to assist you in placing workers compensation insurance by obtaining the most competitive legislation where State legislations permit and by dealing with insurers who understand your business.
For more information, please contact GWS Genco Group on 1300 881 229.
Published on 26 May 2009
POAAL Twitter feed for Licensees
Licensees can now follow POAAL on Twitter.
POAAL's Twitter feed for Licensees will be updated with news and information for Licensees.
It's simple: just follow the link below and add POAAL_LPO to your Twitter feed.
A Twitter feed for Mail Contractors is coming soon.
If you're not signed up with Twitter, then you can you can join free of charge. Twitter is a free internet service that allows users to send updates to other people. Visit www.twitter.com for more information.
Published on 25 May 2009
POAAL Membership & Insurance 2009/2010 - your chance to win big!
It's on again! GWS Genco Group has donated a $1000 fuel voucher as part of the membership and insurance fuel promotion.
Licensees and Contractors who pay POAAL membership and public liability or personal accident insurance by 15 June 2009 will go into the draw to win a $1000 fuel voucher courtesy of insurance brokers GWS Genco Group.
Just pay your POAAL membership and insurance by 15 June 2009.
You'll receive your 2009/2010 POAAL membership and insurance form in the mail soon.
GWS Genco Group - www.gwsins.com.au/post
Published on 22 May 2009
LPO Basic Business Pack
POAAL has worked with insurance broker GWS Genco Group to produce a Basic Business Pack for LPOs. It features standard coverage for $489 pa plus charges. (Charges and fees vary by State and region.)
You can customise the cover to meet your specific needs. And remember that postage stamps are classified as cash for insurance purposes.
Insurance cover for your business is important. Protect your business. Fill out the form enclosed with the Q2 edition of Postal News or contact GWS Genco Group now on 1300 881 229.
GWS Genco Group - www.gwsins.com.au/post
Published on 19 May 2009
US Postal Services posts US$1.9bn loss
The US Postal Service has announced a net loss of $1.9bn during its fiscal second quarter.
The economic recession and longer-term financial pressures, such as the diversion of letter mail to electronic alternatives, continued to reduce mail volume and revenue.
In the second quarter, total mail volume came to 43.8 billion pieces, down 7.5 billion pieces, or 14.7%, compared to a year ago.
The USPS has taken measures to match work hours to the reduced mail volumes. These measures have resulted in a work-hour decline of 58 million hours - the equivalent of a reduction of 33,000 full-time employees - in the first half of the 2009 financial yar. This is despite the number of delivery points increasing by 1.1 million from the same period last year.
The USPS is also being crippled by massive payments for retiree health benefits.
Published on 7 May 2009
Tasmanian meeting for Licensees
Tasmanian Licensees are invited to a meeting at the Ross Village Bakery on Sunday 24 May 2009.
Date: Sunday 24 May 2009
Time: 1pm to 3:30pm
Venue: Ross Village Bakery, Church St, Ross
Join us for a light lunch at 12:30pm and the meeting proper at 1pm for a chat and some networking, learning and sharing.
Cameron Bott, Managing Director of insurance broker GWS Genco Group, will discuss the importance of insurance to your business. Cameron will be happy to take your questions on insurance matters.
Please advise the POAAL National Office by Thursday 21 May if you are attending so we can order enough lunch!
National Office Fax: 96544577
Note: Expenses for attending this meeting including costs travelling to and fro and the meal are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 6 May 2009
Small business tax break
The Federal Government has introduced a $2.7 billion Small Business and General Business Tax Break to boost business investment.
Who can claim the tax break?
To benefit from the tax break, a small business must have a turnover of $2 million a year or less.
What does the tax break mean for your small business?
Small businesses will be able to claim a bonus deduction of 30 per cent for eligible assets costing $1000 or more that they:
- Acquire from 13 December 2008 to 30 June 2009, or start to construct between these times; and
- Have installed ready for use by 30 June 2010.
Small businesses will be able to claim a bonus deduction of 10 per cent foreligible assets costing $1000 or more that they:
- Acquire from 1 July 2009 to 31 December 2009, or start to construct between these times; and
- Have installed ready for use by 31 December 2010.
Which assets are eligible?
Assets eligible for the allowance are new tangible depreciating assets and new expenditure on existing assets used in carrying on a business for which a deduction is available under the core provisions of Division 40 (Capital Allowances) of the Income Tax Assessment Act 1997.
How can I claim the tax break?
The deduction will be available to the taxpayer who is entitled to the capital allowance deduction in respect of the asset. The deduction is on top of the usual capital allowance deduction claimable for the asset as part of your income tax return.
The deduction is claimable in the income year in which the asset is installed and ready for use.
For more information, visit the Treasury website.
Published on 22 April 2009
Perth WA Meeting - 29 April
POAAL's WA Branch is pleased to announce that Jim Watson will be the guest speaker at the POAAL Meeting in Perth on 29 April.
Date: Wednesday 29 April 2009
Time: Meeting commences at 7:30pm sharp
Place: Bayswater Hotel, 70-80 Railway Pde, Bayswater
Guest Speaker: Australia Post's LPO Manager, Jim Watson
We are looking forward to an interactive and informative discussion with Jim. Jim has indicated that he is happy to take questions from Licensees.
After Jim's presentation, there will be a report on recent State Consultative and Security meetings. POAAL Director Dennis Jenner will also give a national update.
RSVP to the POAAL National Office by 23 April.
Please note: there will be a Mail Contractor meeting at 5pm at the same venue.
Published on 7 April 2009
AUSTRAC compliance report
AUSTRAC has written to Licensees regarding Licensees' obligation to submit a Compliance Report to AUSTRAC for the period 1 January 2008 to 31 December 2008.
Reports must be submitted to AUSTRAC by 31 March 2009.
Licensees who have EPOS will be able to access the paperwork electronically through EPOS. Alternatively, the report may be lodged online at the AUSTRAC website www.austrac.gov.au/online.
In discussions with POAAL, AUSTRAC has asked that Licensees complete the report as best they can and make every effort to meet the 31 March deadline.
If Licensees have problems completing the paperwork or have specific questions regarding the Compliance Report, contact AUSTRAC in the first instance on their national number 1300 021 037.
Published on 30 March 2009
Sydney meeting - Tuesday 14 April
POAAL's NSW Branch will be holding a meeting for Licensees in Sydney on Tuesday 14 April.
Date: Tuesday 14 April 2009
Time: Meeting commences at 7:30pm sharp
Place: Ramsgate RSL Club, cnr Ramsgate Rd and Chuter Ave, San Souci
Guest Speaker: Australia Post's State Manager Commercial, Mark Warren
At a POAAL Branch meeting held in June last year, AP's Mark Warren agreed to return to another meeting and update Licensees on progress on a range of matters in the State relating to Licensees.
Christmas, staff leave and locum work has prevented the meeting being held before this, but we are pleased that Mr Warren has accepted our invitation to attend the NSW Branch meeting on 14 April.
Seating is limited, so make sure you RSVP early to the POAAL National Office by phone on 03 96544533 or by fax to 03 96544577.
This meeting is free to 2008/09 financial POAAL members.
Meals are available at the Club's Bistro at reasonable prices. We recommend that you book by phoning the RSL Club on 9504 8000.
Published on 25 March 2009
Award modernisation
POAAL appeared in the Australian Industrial Relations Commission on behalf of Licensees recently regarding the "modernisation" of the Postal Services Industry Award.
Licensees may have read reports in the press recently regarding the award modernisation process. The Postal Services Industry Award is also undergoing this process.
Licensees will be kept informed of any developments that will impact on staff pay or conditions. A further AIRC hearing will be scheduled to discuss the Award.
POAAL's submission to the AIRC, along with a transcript and all other submissions, are available from the AIRC website.
Published on 24 March 2009
Adelaide meeting - Sunday 5 April
POAAL's SA/NT Branch invites Licensees to a POAAL State Branch Meeting in Adelaide on 5 April 2009.
Paul Lecher, AP's new SA/NT Commercial Manager will be our guest speaker.
Date: Sunday 5 April
Time: 1:30pm to 3:30pm
Venue: Freedom Adelaide Meridien Hotel, Melbourne St, North Adelaide
We are very pleased that Paul is prepared to take time out on a Sunday to talk with Licensees. Paul has indicated that he is happy to take questions from Licensees.
There will also be a report on recent State Consultative and Security meetings with Australia Post. POAAL's State Chairman and CEO will also give a national update, including a report on proposed changes to the Postal Services Industry Award.
A meeting for Mail Contractors will be held at 11am. All Contractors will be welcome.
Published on 20 March 2009
Minister to launch POAAL Benevolent Fund
POAAL is pleased to announce that the Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, will officially launch the POAAL Benevolent Fund on Good Friday.
Senator Conroy is the Federal Minister with responsibility for Australia Post.
The Official Launch of the Benevolent Fund will take place at a function at the Marriott Hotel on Friday 10 April. The function commences at 6pm and is open to POAAL members and their guests.
2009 is POAAL's 70th anniversary year and this seems an appropriate way to mark the occasion.
To book tickets for this function, please contact the POAAL National Office.
Published on 17 March 2009
POAAL National Conference - cancelled
POAAL has decided to not to proceed with this year's National Conference scheduled to be held in Melbourne over Easter.
The impact of natural disasters, including the Victorian bushfires and extensive flooding in Queensland and Northern NSW, combined with the current economic uncertainty has led to calls by Licensees, Contractors and the POAAL Board to spend the funds in more practical ways to help those in need.
POAAL has been overwhelmed by the offers of help from Licensees and Mail Contractors who have been distressed at the plight of their colleagues affected by natural disaster. The feeling among members, confirmed by our Board, was that we should be helping our members in distress at this time.
It is with this in mind that POAAL has decided to set up a Benevolent Fund to help Licensees and Contractors in times of severe financial hardship such as these. The Fund will be kick-started by the money which POAAL would have provided for the Conference and the deposit refunded by the Grand Hyatt Melbourne. More details of the Fund will be circulated when fully developed, and Licensees and Contractors will be able to contribute in this way to assist their colleagues in need now and in the future.
For those members who will be in Melbourne at Easter, we will proceed with the Welcome Reception on the night of Friday 10 April, a "meet the Board" session on the Saturday at the Grand Hyatt plus the Anniversary Dinner on the night of Saturday 11 April. A collection will be taken at the Dinner for the Fund.
If you want to attend any of these events and you have not yet booked, please contact the POAAL National Office.
All those who had registered for the Conference have been contacted personally, and we regret any inconvenience to them.
Any queries should be directed to the POAAL National Office on (03) 9654 4533.
Published on 15 March 2009
Victorian bushfires
Many POAAL members, both Licensees and Mail Contractors, have been affected by the bushfires in Victoria. Business premises have been razed, homes have been destroyed, livelihoods put in doubt.
Our thoughts and prayers are with our colleagues who have suffered loss due to the disastrous February fires.
We have been liaising with Australia Post and warmly support the Managing Director's offer of practical immediate help by Australia Post and some form of income maintenance for those of our colleagues most severely hit by this disaster.
To those who need assistance, please do not hesitate to contact the POAAL National Office.
Published on 9 February 2009
Victorian bushfire relief
Australia Post has announced that it will donate $1m to the Victorian Bushfire Relief Fund. Members of the public will be able to make donations at post offices across the country.
Mail deliveries will be affected in many communities across the state with many areas still too dangerous to enter.
Several Licensed Post Offices are believed to have been destroyed by the fires.
Australia Post's full media release can be found at the Australia Post website.
Telstra Payment Card
Last year Telstra wrote to all Telstra Payment Card holders advising that the Card will be discontinued. Licensees were concerned that the withdrawal of this service would mean that customers could no longer pay part-payments of their Telstra account, which could put financial stress on some Telstra customers.
POAAL wrote to the Minister for Communications, Senator Stephen Conroy, who has recently responded to POAAL. He advises that he took the matter up with Telstra, and Telstra has now advised him that customers can still make part payments (minimum of $20) at post offices and Telstra shops using the barcode on the bill, instead of the Telstra Payment Card.
Licensees may wish to advise Telstra Payment Card holders of this option, so that customers can continue to pay their Telstra invoices at the LPO.
Published on 13 January 2009
Christmas period opening hours
The POAAL National Office will be closed only on public holidays and weekends during the Christmas/New Year period. No "authorised holiday" for us! The office will be operating on reduced hours and staffing during this period.
GWS Genco Group can be contacted via their central phone number 1300 881 229.
Australia Post has advised POAAL that all Australia Post State and National Help Desks will be operating on 2 January.
POAAL wishes all Licensees, Contractors and Agents a Merry Christmas and a Happy New Year. We look forward to serving you in 2009.
Published on 24 December 2008
Credit Arrangements with Australia Post
Following continued representations from POAAL, Australia Post has advised POAAL at a recent consultative meeting that it will review the credit terms on AP stock. This is welcome news for Licensees.
POAAL hopes that revised, competitive credit terms from Australia Post will encourage more Licensees to stock a greater range of Australia Post retail products.
POAAL will keep Licensees informed of any developments as they come to hand.
Published on 5 December 2008
Licensee PO Box payments
Australia Post has advised POAAL that it will pay Licensees their outstanding backpay entitlements for PO Box payments.
When the basic postage rate increased from 50c to 55c, the LPO PO Box payment was increased following consultation between AP and POAAL. The LPO Arrangements Payment Scheme specifies that this is a lump sum in advance payment.
POAAL has been pressuring AP over the last two months to honour its obligations to Licensees, and it is pleasing that AP has now agreed to pay Licensees their full entitlements.
The payment will be made with December 2008 LiPOMS.
Published on 4 December 2008
Hobart Meet 'n Eat - 30 November
POAAL Tasmanian State Committee member Bev Dillon will host an end-of-year luncheon for Licensees in Hobart.
Date: Sunday 30 November 2008
Time: 12noon
Venue: Pier One Restaurant, Wrest Point, Sandy Bay, Hobart
The meal is at Licensees' own cost, and there will be an opportunity to share comments and questions with Bev and other Licensee colleagues. This is a wonderful venue, so take the time to get away from it all and join us for lunch.
RSVP is essential - please fax your RSVP to the POAAL National Office on 96544577.
Published on 24 November 2008
Mebourne meet 'n eat - 4 December
Join us for a Meet 'n Eat in Melbourne on Thursday 4 December.
We've booked a table at the Great Northern Hotel in Rathdowne St, Carlton North, for an end-of-year get-together.
Venue: Great Northern Hotel, 644 Rathdowne St, Carlton North
Date: Thursday 4 December 2008
Time: 7pm start
Branch Chairman David Rees will host a meeting for all POAAL members. We'll meet in the Bistro for a relaxed evening.
RSVP to the POAAL National Office by Wednesday 3 December. You must RSVP if you wish to attend, so that we can advise the venue of numbers.
We look forward to seeing you then!
Nb: Costs for attending this meeting, including travel and any meal, are a tax deduction. Keep all relevant receipts for taxation purposes.
Published on 21 November 2008
Adelaide meeting - 11 November
Licensees are invited to a POAAL State Branch meeting in Adelaide on 11 November.
The meeting will be hosted by POAAL State Chairman Chris Campbell, and State Committee members will also be present, so bring along your questions!
Date: Tuesday 11 November 2008
Time: 7:30pm
Venue: Freedom Adelaide Meridien Hotel, 21-37 Melbourne St, North Adelaide
AUSTRAC's David Mackey will update Licensees on the changes to AUSTRAC requirements that come into effect from December.
This is not a repeat of the earlier AUSTRAC presentation in August. Nevertheless, David will be happy to answer any questions you may have on registration or compliance.
So join us for a cuppa and some Christmas cake at our meeting on Tuesday 11 November.
This meeting is free to current financial members of POAAL. There will be a charge of $33 to Licensees who have not paid membership for 2008/09.
Note: Expenses for attending this meeting, including travel and any meal, are tax deductible. Keep all receipts and documentation for tax purposes.
RSVP to the POAAL National Office by fax on 03 96544577.
Published on 3 November 2008
Port Augusta Licensee meeting
Licensees are invited to a POAAL meeting in Port Augusta on 5 November 2008.
Date: Wednesday 5 November 2008
Time: 7:30pm
Venue: Comfort Inn, Highway One, Port Augusta
POAAL's Victorian State Chairman David Rees will host the meeting and will give a national update, as well as answering your LiPOMS questions.
Meals are available at the venue at Licensees' own cost.
This meeting is free for current financial POAAL members. There will be a charge of $33 for Licensees who have not paid membership for 2008/09.
Nb: Expenses for attending this meeting including costs traveling to and fro and any meal are a tax deduction. Keep all receipts and documentation for tax purporses.
Published on 28 October 2008
Mildura Licensee meeting
POAAL's Victorian Branch invites Licensees to a POAAL meeting at Mildura on 3 November 2008.
Date: Monday 3 November 2008
Time: 7:30pm
Venue: Rendezvous Restaurant, 34 Langtree Ave, Mildura
POAAL's Victorian Branch State Chairman, David Rees, will be hosting the meeting. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.
He will answer Licensees' LiPOMS questions and give an update on State and National matters.
Meals are available at the restaurant from 6:30pm at Licensees' own cost.
This meeting is free to current financial POAAL members. A charge of $33 will apply to unfinancial POAAL members.
Nb: Expenses for attending this meeting including costs traveling to and fro and any meal are a tax deduction. Keep all receipts and documentation for tax purporses.
Published on 27 October 2008
Lismore LiPOMS meeting 26 October
POAAL will hold a LiPOMS workshop in Lismore on Sunday 26 October.
Date: Sunday 26 October 2008
Time: 10:30am - 2:30pm (with a break for lunch)
Venue: Lismore Workers Club, 231 Keen St, Lismore
Concerned about your LPO payments?
Questions about your Agreement and LiPOMS statement?
Interested in improving your income?
Then ask an expert! POAAL's Bob Chizzoniti will be on hand to lead the discussion and to give an updateon national issues. Bring your LiPOMS printout and questions, as well as any questions about your LPO Agreement.
All Licensees are welcome. Licensees who are not current financial members of POAAL will incur a $33 charge.
Please RSVP to the POAAL National Office by fax on 03 96544577.
Meals are at members' own cost. Meals from the Club Bistro start at $6.60.
Expenses for attending this meeting, including costs travelling to and fro, and the meal, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 16 October 2008
New Award rates
The Australian Fair Pay Commission has increased the standard Federal Minimum Wage and all Australian Pay and Classification Scales by $21.66 per week.
This applies to workers in all LPOs respondent to the Postal Services Industry Award. In addition the wage increases apply to all LPOs in Victoria where the predominant business of the LPO is the provision of postal services.
The decision takes effect from the first pay period on or after 1 October 2008.
These increases flow on to junior employees, employees to whom training arrangements apply, employees with a disability, casual employees and employees receiving basic piece rates of pay.
A summary of the new Award rates is available to download as a PDF.
For more information on the wage decision, visit the Australian Fair Pay Commission. website
Published on 1 October 2008
Perth Licensee meeting - 27 October
A POAAL meeting for Licensees in Perth will be held at the Bayswater Hotel on 27 October.
The meeting will start at 7pm.
A representative from AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.
RSVP to the POAAL National Office.
Published on 29 September 2008
Have you completed your AUSTRAC documentation?
AUSTRAC has asked that Licensees complete their registration/compliance packages and return to AUSTRAC immediately. If Licensees have any queries then please contact the AUSTRAC Helpdesk for assistance on 1300 021 037.
AUSTRAC has advised POAAL that Licensees should complete their AUSTRAC documentation to the best of their ability. The key points to remember are:
1. Be honest in your answers - if you are following AP procedures then note that accordingly. If the answer to a question is "no" or "I don't know", then insert just that.
2. Ring the AUSTRAC helpdesk. If AUSTRAC is made aware of Licensees' major issues then that will be of assistance.
3. Don't delay!
AUSTRAC will be taking part in more POAAL meetings around the country, including the meeting in Brisbane in October. Make every effort to attend so that you can have your questions answered on the spot.
POAAL is continuing to work with AUSTRAC towards putting in place a simplified process that will be to the benefit of Licensees and AUSTRAC.
Published on 17 September 2008
Brisbane meeting - 10 October
Licensees in Brisbane are invited to a POAAL meeting on Friday 10 October.
Date: Friday 10 October (evening)
Time: 7:30pm start
Guest Speaker: a representative from AUSTRAC
Questions about AUSTRAC compliance?
Unsure what all that paperwork from AUSTRAC means?
AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.
These sessions in other States have been well-attended and well worthwhile. Put this date in your diary!
Published on 15 September 2008
Melbourne meeting - 8 October
POAAL's Victorian Branch will hold a meeting in Melbourne on the evening of Wednesday 8 October.
Date: Wednesday 8 October, 2008
Venue: South Oakleigh Club, 1 Victor Road, Bentleigh East
Details of the guest speaker will be announced soon.
Put this date in your diary - we look forward to seeing you there!
Visualizzazione ingrandita della mappa
Published on 12 September 2008
Free employee record keeping templates
Interactive templates are available from the Workplace Ombudsman to help small businesses better manage their time and wages record keeping and payslip obligations under Australia's workplace relations laws.
The free templates can be downloaded from the Workplace Ombudsman website and are recommended best practice models.
"If you employ workers under Commonwealth workplace relations laws you are legally required to keep accurate and complete time and wages records and to issue pay slips to every worker," said Workplace Ombudsman Nicholas Wilson.
"These obligations exist to ensure workers receive their correct wages and entitlements, and also protect both you and your employee if a compaint or dispute arises."
"As the independent watchdog, it's our job to ensure the rights and obligations of both workers and employers are understood and enforced fairly."
- The Workplace Ombudsman website has templates and information for managing the following:
- Time and wages records;
- Employee details;
- Leave records; and
- Pay slips.
Templates can be saved on your computer or printed for filing.
Visit the Workplace Ombudsman small business portal at: www.wo.gov.au/smallbusiness
Information is also available by calling the Workplace Ombudsman help line on 1300 724 200.
Published on 5 September 2008
Whistleblowing submission now online
POAAL's submission to the recent Parliamentary Inquiry into whistleblowing protections within the Australian Government public sector is now available online.
POAAL was also called to appear before the House Standing Committee on Legal and Constitutional Affairs to discuss issues raised in the POAAL submission.
The submission can be downloaded as a PDF from the Parliament House website.
Published on 4 September 2008
Sydney meeting
There will be two guest speakers at the next NSW Branch meeting in Sydney: AUSTRAC and the PIO.
Put this date in your diary now. The AUSTRAC sessions in Melbourne and Adelaide were well-attended and worthwhile.
Date: Tuesday 2 September 2008
Time: 7:30pm sharp
Venue: Ramsgate RSL, Ramsgate
AUSTRAC will make a presentation and will answer your questions on registration and compliance for the Anti-Money Laundering/Counter-Terrorism Financing Act as it applies to LPOs.
Meeting notices have been posted. RSVP to the POAAL National Office.
Published on 22 August 2008
POAAL meets with Minister for Communications
POAAL representatives today met with Senator Conroy, the Minister for Broadband, Communications and the Digital Economy, to discuss issues affecting POAAL's Licensee, Mail Contractor and Franchisee members.
Matters discussed included:
- Automated monthly fuel price variations for Mail & Parcel Contractors
- AUSTRAC reporting and compliance
- Increase in the base postage rate
- Bank@Post
- Floor plans
- Australia Post's corporate and social responsibility strategy
above: Senator Conroy (centre) with POAAL Victorian State Chairman David Rees and CEO Ian Kerr
Published on 18 August 2008
AUSTRAC attends Melbourne meeting
At the Victorian Branch meeting in Melbourne on 14 August 2008 we were pleased to welcome AUSTRAC representative David Mackey.
David's presentation covered the background to the AML/CTF Act and the day-to-day implications for the Act in LPOs.
Licensees took the opportunity to ask many questions of David - his presentation didn't finish until 10pm as a result of extensive questioning from Licensees.
David will be speaking at more POAAL meetings around Australia, including the Adelaide meeting on Sunday 24 August.
above AUSTRAC's David Mackey (centre) with Colin Henson and Michael Golding.
Published on 16 August 2008
POAAL submission to National OHS Review
POAAL made a submission to the National OHS Review.
The submission is now available to download from the National OHS Review website as a PDF.
Published on 14 August 2008
Completing AUSTRAC documentation
AUSTRAC has advised POAAL that Licensees should complete their AUSTRAC documentation to the best of their ability. The key points to remember are:
1. Be honest in your answers - if you are following AP procedures then note that accordingly. If the answer to a question is "no" or "I don't know", then insert just that.
2. Ring the AUSTRAC helpdesk. If AUSTRAC is made aware of Licensees' major issues then that will be of assistance.
3. Meet the Friday 15 August deadline.
AUSTRAC will be taking part in POAAL meetings around the country. Make every effort to attend so that you can have your questions answered on the spot.
Published on 13 August 2008
Adelaide meeting - 24 August
Licensees are invited to a POAAL Branch Meeting in Adelaide on Sunday 24 August.
An AUSTRAC representative will be present and will explain the Anti-Money Laundering/Counter Terrorism Financing Act and the AUSTRAC compliance paperwork sent to Licensees.
Date: Sunday 24 August 2008
Time: 1:30pm - 4pm
Venue: Freedom Adelaide Meridien Hotel, 21-37 Melbourne St, North Adelaide
- AUSTRAC - don't miss this opportunity to get the full picture on the AUSTRAC compliance documentation
- Life membership will be presented to Chris Campbell and Sue Flynn
- There will be a report on the recent State Consultative and Security meetings with Australia Post
- Aussie Imports will be displaying some of their range of retail giftware
- There will also be time for your questions on mail payments, LiPOMS and other LPO issues.
RSVP to the POAAL National Office by 21 August if you are attending.
Note: Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 11 August 2008
ACCC issues final decision on postage rises
The ACCC today issued its final decision not to object to Australia Post's application to increase the basic rate of postage.
Australia Post has proposed to increase the cost of basic domestic postage from 50c to 55c.
The next stage in the process is for Australia Post to apply to the Minister for Broadband, Communications and the Digital Economy for approval. POAAL has today written to the Minister, urging him to approve the increase.
The Chairman of the ACCC, Graeme Samuel, said that the ACCC has established "a framework for future price notifications that will encourage Australia Post to continue to reduce costs, improve productivity, and provide more certainty for Australia Post's customers."
Australia Post has proposed to bring the price rise into effect on 15 September 2008. Prices will also rise for large letters as well as small and large presort bulk mail.
A flow-on effect will be the welcome increase in some payments to Licensees.
Published on 31 July 2008
Inquiry into Trade Practices Legislation
POAAL made a submission to the inquiry into the Trade Practices Legislation Amendment Bill 2008 by the Senate Economics Committee.
POAAL's submission is now available to view or download as a PDF from the Parliament House website.
Published on 30 July 2008
Shadow Minister to address Melbourne meeting
Bruce Billson, the Shadow Minister for Broadband, Communications and the Digital Economy, has accepted our invitation to attend POAAL's Victorian Branch meeting in Melbourne on 14 August.
The Shadow Minister (pictured at left), whose shadow portfolio includes Australia Post, will make a presentation and will then take questions from members.
Licensees and Mail & Parcel Contractors are invited to attend.
Date: Thursday 14 August, 2008
Time: 7:15pm for 7:30pm sharp
Venue: Bentleigh Club, Yawla St, Bentleigh (Melway Ref 68 B11)
A Mail & Parcel Contractor meeting will precede Mr Billson's presentation. There will also be a discussion of local and national LPO issues following Mr Billson's presentation.
This meeting is free to 2008/09 financial POAAL members. A charge of $33 will apply to unfinancial POAAL members. Seating is limited and preference will be given to current financial POAAL members.
RSVP to the POAAL National Office by Monday 11 August.
Meals are available at the Club Bistro prior to the meeting.
Published on 25 July 2008
Licensee meeting in Dubbo
POAAL's NSW Branch will hold a meeting for Licensees in Dubbo on Sunday 3 August.
Date: Sunday 3 August 2008
Time: 1:30pm - 3:30pm
Venue: Dubbo RSL Club, cnr Brisbane and Wingewarra Streets, Dubbo
POAAL local contact Les Slack-Smith will be present to answer questions on LiPOMS and Licensee payments. Make sure you bring your LiPOMS statement, your LPO Agreement, LPO Manual and LPO Arrangements Payment Scheme.
There will also be an update on national issues.
This meeting is open to all Licensees in the Dubbo area. (There is a charge of $33 for Licensees who are not current financial members of POAAL.)
Please RSVP to the POAAL National Office by fax on 03 96544577 by 31 July if you are attending.
Note: There is a Contractor meeting in the morning, followed by a lunch. If you have a Mail Contract as well as an LPO, you are welcome to join us.
Meals are at members' own cost.
Expenses for attending this meeting including costs travelling to and fro, and any meal, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 22 July 2008
Application for Increase in Basic Domestic Postage Rate
In June, the ACCC released its preliminary view on Australia Post's application for an increase in the basic domestic postage rate.
POAAL has made another submission to the ACCC, this time in response to the ACCC's preliminary view.
POAAL's submission, along with Australia Post's submission, can be found at the ACCC website.
Published on 11 July 2008
AUSTRAC update
Despite offers by Australia Post and representations by POAAL, AUSTRAC has decided that Licensees will need to complete compliance reports. AUSTRAC has advised POAAL that Licensees will be circulated with information and forms, and that Australia Post will also be communicating with Licensees prior to the AUSTRAC material being sent out. Some Licensees may find all this paperwork a bit daunting, and if so please don't hesitate to get clarification from AUSTRAC.
It will mean extra work for some Licensees, which could be successfully and efficiently performed by AP's reporting processes. We will continue to monitor the situation and point out to the Government that the work can be performed by AP.
Published on 7 July 2008
Life Membership recipients
Long-serving POAAL SA/NT members Rod Row and Dennis Jenner were awarded Life Membership of POAAL at the POAAL meeting in Adelaide on Sunday 22 June.
Rod Row has served as a Committee member and as SA/NT State Chairman. He is possibly best known for his very popular column "Rod Row's Handy Hints" which appeared quarterly in Postal News. In addition to his Committee duties, Rod has run POAAL LiPOMS Workshops around Australia. Rod and Chris Row recently sold their post office.
Dennis Jenner also served as a Committee member and as State Chairman. Dennis has continued to serve on the POAAL Board and has also run a number of POAAL LiPOMS Workshops around Australia.
POAAL's current SA/NT State Chairman, Chris Campbell, was proud to present Rod and Dennis with their Life Memberships. Two worthy recipients.
Chris Campbell (centre) with Dennis Jenner and Rod Row
Published on 4 July 2008
German post offices to be privatised
Deutsche Post, the German national postal operator, will sell its remaining 750 "corporate" post offices in the next three years.
By 2011, Deutsche Post will have a retail network consisting of 13,500 post offices, all operated privately or PostBank.
Deutsche Post is obliged by law to have a minimum of 12,000 postal outlets. The conversion of its 750 corporate outlets is part of its continuing overhaul of the German postal network.
Published on 1 July 2008
Application for Increase in Basic Domestic Postage Rate
As previously advised, POAAL made a submission to the ACCC supporting Australia Post's application for an increase in the basic postage rate of 50c.
The ACCC has now released its preliminary view and we can report that the ACCC supports the application for an increase.
POAAL will be making a further submission to the ACCC following the release of the its preliminary view.
The ACCC website contains Australia Post's original application, the POAAL submission, Australia Post's response and the ACCC Preliminary View.
Published on 24 June 2008
Proposed variation to LPO Agreement - update
Our thanks to those Licensees across three States who were quick to alert us to Australia Post's advice to Licensees regarding a proposed variation to the LPO Agreement.
This prompt action by Licensees enabled POAAL to seek legal advice and contact Australia Post without delay, pointing out the error of their ways in circulating this advice to Licensees.
Australia Post has agreed to write to the Licensees in those three States, advising them to destroy the original advice.
POAAL will be holding consultations in the near future with Australia Post.
POAAL will keep Licensees informed of any further developments.
Published on 23 June 2008
Proposed changes to LPO Agreement
Some Licensees may have received a letter from Australia Post in the last few days, proposing changes to their LPO Agreement.
These changes have not been agreed to by POAAL and we have contacted Australia Post in this regard.
Licensees should not do anything at this stage. POAAL will advise when consultations with AP are completed.
Published on 20 June 2008
Report on NSW Branch meeting
Tuesday night's NSW Branch meeting in Sydney was excellent. Three AP senior Australia Post managers were present, including the State Manager Commercial. They spoke on the present and future of the LPO network, and listened intently to the input of Licensees present. They agreed that they went away from the meeting with some good ideas and a better understanding of Licensees' needs - especially related to prompt responses by AP, stock availability and distribution, and product margins.
The questions flowed from the assembled Licensees and after the close of the meeting at 11pm, the Australia Post representatives stayed on for at least another half an hour talking individually to Licensees.
There might have been some bleary eyes at work on Wednesday morning, however all Licensees present welcomed the opportunity to have input from AP at a senior level, and are looking forward to an update meeting in a few months' time.
above: Australia Post's Warren Jack with Licensees at the NSW meeting
Published on 12 June 2008
Tasmanian Licensee meeting - 15 June
Tasmanian Licensees are invited to a POAAL meeting in Launceston on Sunday 15 June.
Date: Sunday 15 June 2008
Time: 1:30pm start
Venue: Heather Hall, cnr Penquite Rd & Robin St, Newstead, Launceston
Join us for a Sunday afternoon of networking, learning and sharing. Meet fellow Licensees from all over Tasmania.
POAAL's Tasmanian Branch Chairman, Ricki Walker, will host the meeting to discuss current issues for Licensees.
Geoff Hyland from Australia Post will make a presentation on current postal matters. Geoff spoke at the recent POAAL National Conference, and we look forward to hearing the latest news from Geoff.
If possible, please RSVP to the POAAL National Office by Thursday 12 June if you are attending. Fax 96544577, phone 96544533.
Published on 30 May 2008
POAAL keeps it simple for you.
POAAL keeps it simple for you.
Public liability insurance at a great rate.
No filling in extra forms.
No paying for insurances you don't want.
It's easy - just include payment for Public & Products Liability insurance with your POAAL membership.
Want more? Insurance brokers GWS Genco Group offers POAAL members great rates on business pack and other insurance products.
And don't forget - pay your membership and insurance for 2008/09 before 16 June and you'll go into the draw to win $1000 fuel courtesy of GWS Genco Group.
For POAAL membership queries, including Public Liability insurance, contact:
POAAL National Office
Phone: (03) 96544533
For further insurance queries or for a quote contact:
GWS Genco Group
Phone: 1300 881 229
GWS Genco Group is proudly 100% Australian owned and operated.
Published on 29 May 2008
Adelaide meeting, Sunday 22 June
POAAL's SA/NT Branch will hold a meeting in Adelaide on Sunday 22 June.
Date: Sunday 22 June 2008
Time: 1:30pm
Venue: Najjar's Cafe, 21-23 O'Connell St (cnr Ward St), North Adelaide
POAAL's State Chairman, Chris Campbell, will report on recent State Consultative and Security meetings with Australia Post.
There will be an update on national issues from a POAAL National Office representative.
Rex Terp, Australia Post's new LPO Manager in SA will also make a presentation.
Meals are available at the Cafe prior to the meeting.
This meeting is free for current financial POAAL members. There will be a charge of $33 for unfinancial Licensees. Please show your POAAL membership card.
RSVP to the POAAL National Office by Monday 2 June by fax on 03 96544577.
Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 21 May 2008
Darwin LiPOMS Workshop - 15 June
POAAL's SA/NT Branch will hold a LiPOMS Workshop in Darwin in June.
When: Sunday 15 June 2008
Where: Darwin RSL Club, 27 Cavenagh St, Darwin
Time: 10:30am start
- Do you know how to check your LiPOMS Statement?
- Are you confident that you are receiving your correct entitlements each month on LiPOMS for mail-related work?
- Do you understand the LPO Payments Arrangement Scheme?
- Do you have a copy of your LiPOMS Data Collection Report?
POAAL's Dennis Jenner, who has experience in both Corporate and LPOs,
will lead a workshop and discussion on Annexure A of the LPO Agreement and LiPOMS payments.
This workshop is free to POAAL members - bring your POAAL membership card as proof of membership. Licensees who are not financial POAAL members will be charged a $33 fee, payable either in advance to the POAAL National Office or on the day.
RSVP to the POAAL National Office by fax on 03 96544577.
Australian Photographic Engineering will also be on hand, displaying their Digital Kiosk and Digital Passport System.
Meals are available at the RSL Club, ranging from $10 to $12.50.
Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 19 May 2008
WA Meeting - 4 June
POAAL's WA State Branch invites Licensees to a POAAL State Branch meeting in Perth.
Date: Wednesday 4 June 2008
Time: 7pm start
Venue: Kaos Room, Blue Room Theatre Artshouse, 53 James St, Northbridge
There will be a presentation by the Australian Tax Office entitled Tax updates for business. The presentation will include vital information on current taxation issues, cover common errors and give hints to assist Licensees meet their tax obligations.
POAAL's State Chairman John Fisher will report on recent State Consultative meetings with Australia Post.
There will also be an update on national matters for Licensees.
(There will be a meeting for Mail & Parcel Contractors preceding the Licensee meeting.)
This meeting is free to current financial POAAL members. The meeting will cost Licensees who are not current financial members of POAAL $33.
Tea and coffee will be available.
RSVP to the POAAL National Office by fax on 03 96544577 by Monday 2 June.
Published on 16 May 2008
SA inquiry into franchising
The South Australian State Government has released its report on franchising.
POAAL made a detailed submission to this inquiry.
Several recommendations were made, which will interest Licensees and Franchisees.
The report can be viewed at the SA Parliamentary website.
Published on 15 May 2008
World Postal Survey
This sixth World Postal Survey is now open. POAAL members are invited to take part and voice their opinions on the health and state of the postal world.
The survey has become a regular feature on the annual postal calendar as a barometer of confidence in the postal industry.
The World Postal Survey can be completed online.
Survey results will be announced in October.
Published on 13 May 2008
PO Boxes - large sizes
Following representations by POAAL, it is pleasing to report that Australia Post has agreed to permit Licensees to install two new box sizes: A4 and Jumbo.
The A4 size is approximately half the size of a large box, and the jumbo size is approximately the size of two large boxes.
Licensees who have a market for these boxes should apply to their Area Manager for approval to install them.
Published on 12 May 2008
Ballarat LiPOMS refresher - 22 May
After the success of last year's POAAL LiPOMS Workshop a follow-up LiPOMS session will be held in Ballarat.
Date: Thursday 22 May 2008
Time: 7pm - 9:30pm
Venue: Midlands Golf Club, Fairways Function Centre, Heinz Lane, Ballarat North
POAAL's Victorian Branch Chairman, David Rees, will host a LiPOMS refresher in Ballarat. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.
Nino Ruscitti, from business brokers Blount Marlow Walsh will make a presentation on Preparing Your LPO For Sale.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 6 May 2008
Geelong LiPOMS Workshop - 21 May
Due to popular demand, a POAAL LiPOMS Workshop will be held in Geelong.
Date: Wednesday 21 May 2008
Time: 7pm - 9:30pm
Venue: Geelong RSL Club, 50 Barwon Heads Rd, Belmont
POAAL's Victorian Branch Chairman, David Rees, will host the Geelong LiPOMS Workshop. David's experience through many years in the corporate and licensed sector gives him a helpful perspective on the intricacies of Licensee payments.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.
Nino Ruscitti, from business brokers Blount Marlow Walsh will make a presentation on Preparing Your LPO For Sale.
Published on 5 May 2008
Brisbane Licensee meeting - 14 May
POAAL's Queensland State Branch invites all Licensees in the South-East Queensland area to a POAAL State Branch Meeting.
Date: 14 May 2008
Time: 7pm start
Venue: Coorparoo RSL Club (Galaxy Room), 45 Holdsworth St, Coorparoo
There will be a presentation by the Australian Taxation Office - Tax updates for business. The presentation will include vital information on current taxation issues, cover common errors and give hints to assist Licensees meet their tax obligations.
State Chairman Jenny Patroni will report on the Queensland State Consultative and Security meetings with Australia Post.
Australian Photographic Engineering will also be on hand, displaying their Digital Kiosk and Digital Passport System. This is a good opportunity to see some of the goods that were displayed at POAAL's National Conference in Launceston at Easter.
This meeting is free for paid-up POAAL members.
Bistro meals are available at the Club at reasonable prices. Bookings recommended - phone 3397 9955.
View Larger Map
Expenses for attending this meeting, including travel and meal costs, are tax deductible. Keep all receipts and documentation for tax purposes.
Published on 1 May 2008
Mackay Meet 'n Eat, 11 May
POAAL's Queensland Branch Chairman, Jenny Patroni, invites Licensees and Mail & Parcel Contractors to join her at a Meet 'n Eat function in Mackay.
Date: Saturday 11 May 2008
Time: 1pm
Venue: Grand Mercure Suites, 9 Gregory St, Mackay
Treat yourself (and your partner) to a tax-deductible lunch. There will be good food and lots of shop talk.
RSVP by 9am Thursday 8 May to the POAAL National Office by fax on 03 96544577 or by phone on 03 96544533.
For more details, please ring Jenny on 4950 3753.
Published on 23 April 2008
Driver training - Melbourne, 30 April
Think you're a good driver?
POAAL, in conjunction with DECA Driver Training, is launching a new programme to help Mail & Parcel Contractors, and Licensees who transport mail, to improve their driving skills.
Learn how to improve your driving skills, reduce wear and tear on your vehicle, and save money!
This seminar is the first part of a two-part pilot training programme.
The first seminar is a "theory" session and is free to all POAAL members. Come along to this session on Wednesday 30 April to find out more. This first session will be treated as a pilot training course for POAAL members and there will be four complimentary places available to four of the POAAL members who complete the "theory" session.
Date: Wednesday 30 April 2008
Venue: South Oakleigh Club, Victor Rd, East Bentleigh. Melway ref 78 D4
Time: 5:30pm to 7:15pm
POAAL will provide pizza for all attendees, but you must RSVP if you are attending the training session.
Places are limited. RSVP by phoning the POAAL National Office by phone on 96544533 or by fax on 96544577.
The second part of the driver training will be a "hand-on" session at DECA's training track where you and your vehicle will be put through your paces by qualified driver trainers!
Published on 16 April 2008
Canberra Licensee meeting - 28 April
POAAL will hold a meeting in Canberra for Licensees in the ACT and surrounding parts of NSW on Monday 28 April.
Date: Monday 28 April 2008
Time: 7pm - 9pm
Venue: Canberra RSL Memorial & Citizens Club, 13 Moore St, Canberra
Meals are available at the Bistro at reasonable prices from 6pm.
POAAL's Bob Chizzoniti will be hosting the meeting and will update Licensees on State and national matters.
This meeting is free to POAAL members - bring your POAAL membership card as proof of membership.
RSVP to the POAAL National Office by fax on 03 96544577 by 25 April 2008.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 14 April 2008
AP application for increase in postage rates
POAAL has made a submission to the ACCC in support of Australia Post's application to the ACCC for changes to some postage rates, including an increase in the base domestic postage rate.
If the increase in the base domestic rate is approved, some LPO payments will increase. Refer to your LPO Payment Scheme for details of the affected payments.
To read our submission, visit the ACCC website.
Published on 10 April 2008
LiPOMS Data Collection Report
Licensees should regularly check the LiPOMS Data Collection Report for their LPO. Data from this report is used to determine some LPO payments.
Do you have a copy of the LiPOMS Data Collection Report for your LPO?
If not, have you written to AP requesting a copy of your LiPOMS Data Collection Report? Section 12.6.1 of the LPO Operational & Accounting Procedures makes provision for Licensees to request this report from AP.
Licensees can download, free of charge, a pro forma letter that can be used to request a copy of the LiPOMS Data Collection Report for their LPO.
Data Collection Report pro forma letter (19Kb) 
Published on 31 March 2008
Highlights of POAAL Conference Day 2
A visit to the State Parcel Centre and Australia Post's role in protecting Australia's borders were two of the highlights of Day 2 of the POAAL Conference.
Delegates visited two local LPOs prior to assembling at the State Parcel Centre in Kings Meadows for a guided tour. The tour covered not only operational aspects of the Centre but also some of the initiatives being undertaken locally to improve mail delivery performance. There was also an opportunity for delegates to put a pair of ULDs to good use!
A representative from AQIS gave a detailed presentation on the handling of inward international mail in Australia. Licensees and Contractors were given tips on how to identify suspicious mail items.
The Conference was a great success, and Delegates left with new business ideas, new business contacts, and new friends.
Published on 23 March 2008
Highlights of POAAL Conference Day 1
ACCC Small Business Commissioner John Martin and Postal Industry Ombudsman Prof John McMillan were two of the keynote speakers at day 1 of the POAAL Conference in Launceston.
Commissioner Martin spoke on a range of topics, including amendments to the disclosure provisions of the Franchising Code of Conduct, the ACCC's role in the regulation of AP's reserved services and its role in monitoring AP.
Professor McMillan outlined the role of the Postal Industry Ombudsman in helping resolve disputes. Some of the major causes for complaint were discussed. Prof McMillan noted that the most painful complaints are those that are badly handled and that good complaint handling is good business sense.
above: Geoff Hyland (middle) and Paul Letcher (right) with some Licensees from Queensland at the POAAL Conference
Paul Letcher from Australia Post spoke on some of AP's initiatives to source new and diverse income streams.
Sharon Johnston, from Corporate Property, spoke on some of the problems and solutions available to Licensees who may be negotiating leases.
In workshops for Contractors held today, two of the major issues raised were increasing fuel costs and the inconsistency of implementation of the rural numbering scheme.
The Conference closes tomorrow
Published on 22 March 2008
POAAL Conference kicks off in style
The 2008 POAAL Conference commenced this evening with an informal welcome reception at the Tasmanian Design Centre.
Delegates, exhibitors and guest speakers mingled amongst Tasmanian crafted works of art and design.
The Reception & Welcome function gave delegates an opportunity to meet and network in an informal setting. Many conference exhibitors were present, along with some of the conference's guest speakers.
above: The POAAL Conference Reception & Welcome Function
The Conference proper commences on Saturday 22 March, with a presentation from ACCC Small Business Commissioner John Martin.
Other speakers on day 1 of the Conference include Postal Industry Ombudsman Prof John McMillan, property consultant Sharon Johnston, superannuation and investment expert Ben Coxen and senior Australia Post representatives.
Published on 21 March 2008
Visit to State Parcel Centre confirmed
A feature of Day 2 of the POAAL Conference will be the site visits. POAAL is pleased to announce that Australia Post has agreed to open up the State Parcel Centre for Conference Delegates.
Delegates will also get to see close-up the operations of local LPOs.
There's still time to register for the POAAL Conference in Launceston - a great tax-deductible getaway at Easter!
Published on 11 March 2008
POAAL Conference - register today!
It's not too late to book for the POAAL mini Conference in Launceston, Tasmania on 22/23 March 2008.
Why come to a POAAL Conference?
POAAL Conferences showcase some fine speakers. This year we have brought together some big-hitters: The ACCC Commissioner for Small Business will speak on Australia Post's application for an increase in the basic domestic postage rate and TPA matters; and the Postal Industry Ombudsman will speak on complaints about postal services.
And our speakers will cover some hot topics: Sharon Johnston from Corporate Property will talk on commercial leases; and there will be a panel discussion on Selling Your LPO.
As always, we have speakers who can help you prepare for the future: this year we have speakers from Investor Financial Planning to talk on superannuation and investment matters.
And since we all work in the postal industry, there will be some industry-specific speakers, including senior representatives from Australia Post, a speaker from Australian Quarantine (AQIS), and site visits to local postal facilities.
This is a tax deductible conference, so why not take a real break at Easter and travel to Launceston and meet people who are in the same line of business and who understand why you work as hard as you do!
There will be giveaways, scrumptious food and plenty of opportunities to talk with other delegates, speakers and exhibitors.
Register online at www.poaal.com.au/conference, or ring/fax POAAL for details to be faxed or mailed to you.
See you in Launceston!
Published on 3 March 2008
LPO Premises
LPO premises is often a hot topic at POAAL meetings. How much space in your business does Australia Post want? How much floor space in your business should be allocated to Australia Post work? What is the balance between Australia Post-sourced work and other? How much space should you allocate for private boxes? How much signage can you use inside your premises? Where should you place the EPOS terminal and scales? Can non-AP billpay be transacted at LPOs? What do you do if AP wants to categorise your LPO as "stand alone"? (Stand alone LPOs may sell only AP-sourced products and services in the designated premises.) These and many other questions are posed by Licensees when considering how much of the floor space in their business should be dedicated to AP-sourced business.
Licensees should note that the floor space allocated for only AP-sourced business must be agreed between the Licensee and AP - it must not be imposed on the Licensee by AP. [Refer 1.2.1 and 1.2.2 of the LPO Manual.] When considering the allocation for defined AP floor space at their LPO, Licensees should consider many factors, including foot traffic, margins, staff and customer safety, security, mix of business and Protected Products (Annexure B of the LPO Agreement, 4.1.6 of the LPO Manual). Licensees wanting more information should contact their POAAL State Chairman, or come along to a POAAL meeting and ask the question.
Licensees should remember: it is your business and you know your customer mix, however Australia Post is a strong brand and can draw foot traffic for your entire business. Aim to achieve a good mix of business to give balance to your investment - this will help to reduce the impact of seasonal or other "ups and downs."
POAAL has prepared a sample letter for Licensees wanting to change their floorplan.
Download sample letter (153kb)
Prospective Licensees should look for the floor plan of the premises, which must be attached to the LPO Agreement provided by the Vendor and the Business Agent/Broker along with the Disclosure Document and other papers. A copy of the LPO Manual should also be provided.
New Licensees should be particularly careful to scrutinise any floor plan or changes to floor plans handed to them by AP. Do not simply sign any floor plan provided by AP before you have checked it carefully and considered the ramifications of any changes proposed by AP. Changes have the potential to limit your income. If you have any questions, ring a POAAL representative or check the implications with your solicitor before you agree to and sign the floor plan. Refer again to the LPO Manual 1.2.1.
Licensees selling their LPO should ensure that any changes to the floor plan demanded by AP as a condition prior to sale will not impact adversely on the business - this could have an impact on your sale price. If after discussion with AP there is no agreement on floor plan, then lodge an LPO11 to initiate the dispute resolution process.
Published on 29 February 2008
POAAL meets with Shadow Minister for Small Business
POAAL representatives today met with the Shadow Minister for Small Business, Steven Ciobo MP, at the POAAL National Office.
The Shadow Minister was given an overview of the role of Licensees and Mail & Parcel Contractors and their small business needs. He is sympathetic to the issues facing small business owners, such as staffing and regulatory requirements.
He indicated that he is prepared to attend a POAAL Branch meeting and meet small business owners face-to-face.
above: Shadow Minister for Small Business, Steven Ciobo (right) pictured with POAAL CEO Ian Kerr.
Published on 27 February 2008
More speakers confirmed for POAAL Conference
POAAL is pleased to announce more guest speakers at the POAAL Conference being held in Launceston, Tasmania, on 22 & 23 March.
New guest speakers include:
- A representative from Australian Quarantine
- An expert in superannuation and investment from Investor Financial Planning
- Australia Post has confirmed that two senior managers will also be present
Cheap flights to Tasmania are still available - book today for a tax-deductible break.
Improve your business, hear some great speakers, meet Licensees and Contractors from all over Australia and ask questions of the experts.
And don't forget the fabulous POAAL Conference Dinner - undoubtedly a Conference highlight! This year the theme is the Glamorous 1940s. Hit the internet for some costume ideas!
You can complete your delegate registration online today - or fill in the form which was enclosed with the current edition of Postal News.
See you in Launceston at Easter!
Published on 26 February 2008
NSW Branch meeting - 4 March
POAAL's NSW Branch will hold a meeting for Licensees in Sydney on Tuesday 4 March.
Date: Tuesday 4 March 2008
Time: 7pm start
Venue: Ramsgate RSL Memorial Club, Chuter Ave, Ramsgate
Meals are available at the Bistro at reasonable prices.
Guest Speaker: David Baumgarten of the Eastern Suburbs Business Enterprise Centre will speak on small business services available to Licensees.
There will be an update on the National Security and Retail Marketing Council meetings with Australia Post.
POAAL Branch Chairman John Dixon and NSW Committee member Frank de Masi will report on the recent State meetings with Australia Post.
POAAL's Victorian Branch Chairman, David Rees, will also attend the meeting. David will give an overview of LPO operations and relations with Australia Post in Victoria.
RSVP to the POAAL National Office by fax on 03 96544577 by 1 March.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, is a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 21 February 2008
Meetings in Victoria in February
Two POAAL meetings are scheduled for this week. Pick the one nearest you!
Sale LiPOMS Workshop
Date: Wednesday 20 February
Time: 7pm
Venue: Sale Community Sports Club, cnr Palmerston & Cunningham Sts, Sale
POAAL's David Rees will present this LiPOMS Workshop. David's experience through many years in the corporate and licensed sectors gives him a helpful perspective on the intricacies of Licensee payments.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2007 LiPOMS statement and your Data Collection Report - and a notebook! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.
Melbourne meeting
Date: Friday 22 February
Time: 7pm
Venue: Bentleigh Club, Yawla St, Bentleigh (Melways ref 68 B11)
Guest speaker: The ATO will present a seminar on Tax Tips for Small Business. David Rees will also report on his State Consultative Meeting with AP Victoria.
RSVP to the POAAL National Office.
Published on 19 February 2008
POAAL Conference - PIO confirmed
Postal Industry Ombudsman, Professor John McMillan, has been confirmed as one of the speakers at the POAAL Conference in Launceston, Tasmania, at Easter.
Professor McMillan joins other great speakers, including ACCC Small Business Commissioner John Martin and Sharon Johnson from Corporate Property.
The POAAL Conference will be held on 22 & 23 March in Launceston. Cheap flights to Tasmania are still available - book today for a tax-deductible break.
Improve your business, hear some great speakers, meet Licensees from all over Australia, see a range of retail products for your business and ask questions of the experts.
And don't forget the fabulous POAAL Conference Dinner - undoubtedly a Conference highlight!
You can complete your delegate registration online today - or fill in the form which was enclosed with the current edition of Postal News.
See you in Launceston at Easter!
Published on 18 February 2008
Meeting with new Minister for Communications
POAAL national representatives met today with the new Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy. Senator Conroy was re-briefed on the role of Licensees, Agents and Contractors and current matters of interest to them.
During his time as Shadow Minister for Communications, Senator Conroy was vocal in his commitment and interest in our members' business interests, and during our meeting with him today he reaffirmed his continuing interest in their circumstances now that he is Minister for Communications. POAAL welcomes this continuing commitment and will keep in regular contact with the Minister and his advisers, briefing them on matters pertinent to our members.
POAAL has invited the Minister to make a presentation at our national mini conference which is to be held over Easter in Tasmania, and he expressed his desire to attend, subject to other Ministerial commitments which may take priority. Licensees and Contractors who will be delegates at the conference would welcome the opportunity to meet and hear from the Minister, in particular his intentions regarding Australia Post and its LPO and contractor arms.
above: Minister for Communications Stephen Conroy, centre, pictured with POAAL CEO Ian Kerr (left) and POAAL Director Dennis Jenner.
Published on 8 February 2008
2008 Conference accommodation
POAAL's 2008 Conference will be held in Launceston, Tasmania, over Easter. (22 & 23 March.)
POAAL has negotiated a special accommodation rate at the Hotel Grand Chancellor, located in the heart of Launceston.
To take advantage of the great Conference rate, download the booking form, complete, and forward to the Hotel Grand Chancellor by fax or by email. All the details are on the booking form.
Hotel Grand Chancellor accommodation booking form (Word document) 
42kB
Published on 14 January 2008
2008 Conference announced!
Due to popular demand, POAAL will hold a Conference in Launceston at Easter this year - that's 22 & 23 March, 2008. Licensees and Mail Contractors are invited!
Book your travel and accommodation early to take advantage of the best rates available. Delegates from mainland States can travel to Tassie by sea or air. Four airlines fly to Launceston - Qantas, Jetstar, Virgin Blue and Tiger - and the ferry Spirit of Tasmania crosses Bass Strait every night.
Here's your chance to have a tax-deductible holiday in Tasmania. Why not take your family? Tasmania in early autumn is a delight.
The Conference will be held at the Hotel Grand Chancellor, in the centre of Launceston and close to the magnificent City Park, the Museum, the Design Centre and Boag's Brewery!
The venue for a special dinner on the Saturday night is the Country Club Casino.
The Conference will include interactive sessions, a business brokers panel, guest speakers and off-site visits. Legal, accounting, insurance and tax specialists as well as POAAL representatives will be on hand to answer your questions.
Conference registration forms will be available soon. Licensees will also be able to register online - check the POAAL website for updates.
We look forward to seeing you in Launceston!
Published on 11 January 2008
LiPOMS Workshop at Willunga, SA
POAAL will hold a LiPOMS Workshop in Willunga on Tuesday 8 January 2008.
When: Tuesday 8 January 2008
Where: Willunga Hotel, High St, Willunga
Time: 7pm start
Meals are available at the hotel from 6pm.
POAAL's Dennis Jenner will co-ordinate this workshop. Dennis has over 40 years' experience in both Corporate and Licensed Post Offices. He will lead a discussion on Annexure A of the LPO Agreement and LiPOMS payments.
This workshop is free to POAAL members. Bring your POAAL membership card as proof of membership. Licensees who are not current financial members of POAAL will be charged a $33 fee.
RSVP to the POAAL National Office by fax on 03 96544577 by Friday 4 January 2008.
Published on 20 December 2007
Canberra Christmas dinner - 7 December
Licensees and Mail Contractors in the ACT region are invited to a pre-Christmas dinner organised by POAAL for Friday 7 December 2007.
The function will be at the Embassy Motel Restaurant, Hopetoun Circuit, Deakin, 7.00pm for 7.30pm. Queries and replies, please, to local POAAL contact Ajit Banerjee at the Deakin LPO.
We have met at this Restaurant previously, and found the meals to be excellent, and there is plenty of free parking! If you come from outside the ACT and want to stay in Canberra for the night, the Embassy Motel can assist with accommodation.
Note: Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 26 November 2007
French postal service hit by strike
La Poste, the French postal service, has been affected by strikes by French public servants.
La Poste has estimated that up to 15% of its staff had walked off the job in support of the industrial action. Flights in and out of Paris Charles de Gaulle airport have also been affected by the strike, with delays of 30-45 minutes reported.
Published on 21 November 2007
Insurance for Christmas stock
All LPOs carry extra stock at Christmas. Have you ensured that your stock is adequately covered by your insurance? Check your limits of insurance.
Australian owned and operated insurance broker GWS Genco Group is available to help you with your insurance queries. Phone them on 1300 881 229 or visit them online at their new website.
Published on 20 November 2007
AaE to introduce new delivery portal
Australian Air Express has designed a new "online delivery portal" for its customers. The portal allows customers to enter pick-up and delivery details online and then print a label (including barcode) for the consignment which AaE drivers can scan upon collection.
AaE has been testing the scanning system since last year. It has a network of 1800 hand-held scanners across Australia.
The new online portal will also allow customers to track and trace their consignments.
Australian Air Express is a partnership of Australia Post and Qantas.
Published on 13 November 2007
Labor commits to retain AP in public hands
Following the Minister for Communication's recent announcement that AP will remain in public hands under a Coalition Federal Government, Senator Stephen Conroy (Labor's Shadow Minister for Communications) has stated that AP will remain in public ownership under a Labor federal government.
Licensees and Contractors heard the Shadow Minister address the POAAL Branch Meeting in Sydney last Thursday, 8 November. He commented on the extraordinary work that Licensees and Contractors perform, from delivery mail to remote parts of Australia to providing over-the-couter retail services to their local communities.
Senator Conroy announced that not only is the ALP committed to retaining Australia Post in public ownership, the ALP will not further deregulate Australia Post.
During the course of his presentation, Senator Conroy touched on many issues of interest, including the relationship between AP and its Licensees and Contractors. He spoke with authority on issues facing Licensees and Contractors, and vowed to take an active interest in Australia Post should the ALP win government.
above: Senator Conroy (centre) with Licensees and Mail Contractors at the POAAL Branch meeting.
Senator Conroy announced that the ALP will institute a Petrol Commissioner at the ACCC, with responsibility for pricing and competition issues relating to petrol.
The Minister for Communications, Senator Helen Coonan, made a presentation at the POAAL NSW Branch meeting on 26 September. She noted Licensees' and Contractors' value to Australia Post.
Published on 9 November 2007
OMPF on Christmas stamps
Licensees: Have you been paid the correct OMPF on your Christmas stamps? Some Licensees have discovered irregularities in their delivery invoices from AP.
Check the OMPF that AP will pay you on your Christmas stamps. If you have been underpaid (or not paid at all) then contact your Area Manager immediately.
Published on 5 November 2007
Political lobbying for this month's Federal Election
POAAL has prepared a pro forma letter that Licensees can use when lobbying their local member of federal parliament.
Make sure that politicians hear your voice during this federal election campaign. Write to your local candidates, the Minister for Communications, the Shadow Minister for Communications, and other politicians.
A pro forma letter can be downloaded from the POAAL website. If you wish, you can use the letter as a basis for your own correspondence to politicians, noting your own local issues as well as matters of national importance.
Don't delay - make your voice heard before election day.
Download: Pro forma letter (66kb)
Published on 2 November 2007
Shadow Minister to address Sydney meeting
The POAAL NSW Branch will be holding a Branch Meeting for Licensees and Mail & Parcel Contractors in Sydney on Thursday 8 November, 2007.
Guest speaker: Shadow Minister for Communications, Senator Stephen Conroy
Date: Thursday 8 November 2007
Time: 7:30pm sharp
Place: Canterbury Hurlstone Park RSL Club, Argyle Room. Entry through main Club entrance at 20-26 Canterbury Rd, Hurlstone Park.
Senator Conroy is very busy in the lead-up to the Federal Election and we are grateful that he has agreed to meet with us. Take this opportunity to find out what the Labor Party has in mind for Australia Post and the postal industry.
Ian from POAAL's National Office will be in attendance, and will chair a brief meeting exclusively for Mail & Parcel Contractors after Senator Conroy's presentation.
Seating is limited in the Argyle Room, so your prompt RSVP is appreciated.
Whitech Solutions, producers of the Photo.Teller kiosk will have a display at the meeting. The Photo.Teller kiosk allows customers to create customised gifts from their digital photos. Join us from 7pm and network with other Licensees and POAAL Committee members before Senator Conroy's presentation.
To view the Photo.Teller kiosk online visit the Whitech website.
This meeting is free to 2007/08 financial POAAL members - show your POAAL membership card. A charge of $33 will apply to unfinancial POAAL members (tax invoice will be mailed).
Expenses for attending this meeting including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 29 October 2007
Griffith meeting - 28 October
POAAL will be holding a meeting for Licensees in Griffith, NSW. Licensees from Griffith and surrounds are invited to attend.
When: Sunday 28th October 2007, commencing 1.30pm
Where: Griffith Ex-Servicemen's Club.
Dennis Jenner will be the speaker and will lead a session on Annexure A of the LPO Agreement. Licensees should bring a copy of their Annexure A and their LPO Manual. Questions welcome.
Meals are available at the club. There will be a Mail Contractor session in the morning, so if you are also a mail contractor, you are welcome to attend that session too.
RSVPs to the POAAL National Office would be appreciated.
This meeting is free to all POAAL members. Licensees who are not paid-up members of POAAL will be charged $33 to attend.
Expenses for attending this meeting including costs travelling to and from, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 16 October 2007
WA Meeting - 21 October
POAAL's WA Branch will be holding a meeting on Sunday 21 October in Perth.
Date: Sunday 21 October
Time: 1:15pm start
Place: Saville Park Suites, 201 Hay St, Perth (Blackburne Room)
Business broker Nino Ruscitti (from Blount Osborne Walsh) will make a presentation on preparing your business for sale.
POAAL Director Dennis Jenner will also make a presentation on Annexure A of the LPO Agreement.
There will be a Mail Contractor meeting at 10:30am. If you have a Mail Contract as well as your LPO, you are welcome to attend.
RSVP to the POAAL National Office by fax on 03 96544577 by Thursday 18 October.
Published on 9 October 2007
AP to remain in public hands
Senator Helen Coonan has emphatically confirmed that Australia Post will remain in public hands.
Senator Coonan, the Minister for Communications, IT & The Arts, addressed the POAAL Branch Meeting in Sydney last Wednesday, 26 September. The Minister's address covered topics such as the value of Licensees, Agents and Contractors to the operations of Australia Post, the Government's intention to ensure that all Australians have access to postal serevices, including small communities. She noted that LPOs and Community Agencies fill in the gaps in many rural areas as other businesses close.
Above: The Minister, Senator the Hon Helen Coonan, with some of the POAAL members at the Sydney meeting on 26 September.
Licensees and Mail Contractors warmly welcomed the Minister to their meeting and took the opportunity to ask pertinent questions after her presentation. The Minister and her Chief of Staff were given a clear picture of how Licensees and Contractors perceive the postal industry and their role in it.
The Minister agreed that it was worthwhile for her to take the time to talk directly with people who have invested in the Australian postal industry and noted her appreciation for their role in the community. She advised that the government is preparing to invest in the postal industry - Licensees and Contractors are keen for at least some of that investment to be in their sector.
Published on 2 October 2007
Melbourne meeting - 10 October
POAAL's Victorian Branch will hold a Branch Meeting in Melbourne on Wednesday 10 October.
When: Wednesday 10 October, starting at 7:15pm
Where: Darebin RSL Club, 402 Bell St, Preston
POAAL is pleased to welcome Paul Considine from the Postal Industry Ombudsman. Paul will address the meeting and discuss the Ombudsman's role. He has agreed to take questions from Licensees.
Meals are available at the Club from 6pm - bookings are recommended.
RSVP to the POAAL National Office by Monday 8 October.
This meeting is free to all financial POAAL members.
Published on 1 October 2007
New Award rates
The Australian Fair Pay Commission has announced that the standard federal minimum wage will increase from the first pay date on or after 1 October 2007.
A summary of the pay scales under the Postal Services Industry Award can be downloaded as a PDF. The summary details hourly rates for all classifications under the Award.
Pay Scale Summary (PDF 54KB)
Please note: this summary has been prepared by the Department of Employment and Workplace Relations
If you are unsure whether or not your LPO is covered by the Postal Services Industry Award you should contact the Workplace Infoline on 1300 363 264 or visit the Workchoices website at www.workchoices.gov.au.
The Australian Fair Pay Commission is an independent statutory body that has responsibility for setting federal minimum wage rates. It was established under the Workplace Relations Amendment (WorkChoices) Act 2005.
Published on 12 September 2007
Minister to address Sydney meeting 26 September
The NSW Branch is holding a special meeting for Licensees and Mail & Parcel Contractors on Wednesday 26 September, 2007.
Guest speaker: Federal Minister for Communications, Senator the Hon Helen Coonan
POAAL is pleased to announce that the Minister for Communications, IT & The Arts, Senator the Hon Helen Coonan, will speak at the next meeting of the POAAL NSW Branch to be held on Wednesday 26 September 2007.
The Minister has responsibility for Australia Post and postal matters. She will make a presentation on postal matters and will then be available to answer questions.
Here's a great opportunity to meet the Federal Government Minister responsible for Australia Post - make sure you RSVP today!
Meeting details:
Date: Wednesday 26 September 2007
Time: 7:30pm sharp
Place: Canterbury Hurlstone Park RSL Club
After the Minister's presentation, there will be a presentation on Annexure A.
Refreshments will be provided.
Entry is free to POAAL members - show your POAAL membership card at the door. A charge of $33 will apply to unfinancial members. Priority will be given to current financial POAAL members.
Numbers are strictly limited - you must RSVP for this meeting.
Published on 10 September 2007
Postal News - coming soon!
The Q3 edition of Postal News will be posted soon. Look for a brand new product that you might consider for your business.
Published on 4 September 2007
Minister to attend Sydney meeting
POAAL is pleased to announce that the Minister for Communications, IT & The Arts, Senator Helen Coonan, will address the next NSW Branch meeting being held in Sydney.
Date: Wednesday 26 September 2007
Time: 7:30pm sharp
The Minister's portfolio has responsibility for Australia Post. This is a fantastic opportunity to meet the Minister and hear first-hand what she has to say on postal matters.
An invitation will be mailed soon to all POAAL members in NSW. RSVP without delay for this event. Numbers are strictly limited.
Published on 3 September 2007
Street addressed mail to PO Boxes
This issue has generated a large amount of mail and faxes to POAAL from sorely-tried Licensees all over Australia. The matter has been taken up with Australia Post and now AP is to trial a system in NSW which they hope will lead to a long term solution.
NSW Licensees participating in the trial are requested to carefully monitor the trial and note any improvements. We would appreciate it if Licensees would forward comments progressively to POAAL to enable us to continue to consult with AP so that we get it right before it is extended to other States.
Published on 16 August 2007
Itella sales figures grow
Itella, the international mail and logistics arm of Finland Post, has recorded an increase in sales in second quarter results.
Itella has commenced operating new logistics centres in Moscow and in Kaunas, Lithuania. The company has also acquired a Swedish logistics company and a furniture business service operator in Finland.
Postal services are still provided under the company name "Posti" in Finland.
Published on 14 August 2007
Press coverage of retail tenancy review
POAAL's submission to the Productivity Commission regarding retail tenancy has attracted some press coverage in Fairfax publications.
To read the article online, visit The Age website.
POAAL's submission was compiled following input from Licensees from all over Australia.
Published on 7 August 2007
Trade Practices amendments
The Senate referred the provisions of the Trade Practices Legislation Amendment Bill (No. 1) 2007 and the Trade Practices Amendment (Predatory Pricing) Bill 2007 to the Standing Committee on Economics.
The Committee invited submissions on these two pieces of legislation.
POAAL provided the Committee with a detailed submission, which can be downloaded from the Parliament House website.
Published on 6 August 2007
Inquiry into retail leases
The Australian Government asked the Productivity Commission to undertake an inquiry into the market for retail tenancy leases in Australia.
POAAL made a submission to the Productivity Commission, including information provided by a number of Licensees.
POAAL's submission can be viewed online at the Productivity Commission website.
Published on 3 August 2007
Insurance coverage
GWS Genco Group has negotiated a 21-day grace period for POAAL members renewing their master policy insurances (such as public liability insurance, personal accident insurance, marine cargo insurance and PDT insurance). Renew before 21 July 2007 to ensure continuous insurance coverage.
If you are a Licensee, Contractor or Agent and you've mislaid your renewal form, call the POAAL National Office and we'll arrange a replacement form. Phone us on 03 96544533.
Published on 12 July 2007
Renew your POAAL membership today!
Have you renewed your POAAL membership for 2007/08?
Make sure you renew to continue access to POAAL's services, including:
- POAAL's member meetings and seminars
- POAAL's famous LiPOMS Workshops
- POAAL's nationwide network of contacts
- Competitively priced insurance for your business
- Subscription to POAAL's member magazine, Postal News
- Email newsletters keeping you up-to-date on postal industry matters
- And more!
POAAL is the national independent association for Licensees. Make sure you're a part of it!
Published on 10 July 2007
Workplace Relations Fact Sheet
Do you employ staff at your LPO? The Workplace Authority has published a Workplace Relations Fact Sheet. Employees are to receive a fact sheet to assist them in better understanding the workplace relations system, their entitlements, protections and where to go for information and advice. From 20 July 2007 it will be a legal requirement that all Australian employers provide the fact sheet to their employees.
Employers need to provide the Workplace Relations Fact Sheet to their existing employees before 20 October 2007. New employees must get one within seven days of starting work.
For more information visit www.workplace.gov.au or call the Workplace Infoline on 1300 363 264.
Published on 9 July 2007
World Postal Survey
The annual World Postal Survey is currently being conducted. The results of the survey are released at the UPU POST-EXPO. It will be interesting to see the outcome of the survey, which covers a number of issues relating to the global postal industry.
http://www.postexpo.com/postsurvey/
Published on 4 July 2007
Royal Mail workers on strike
Postal workers in the UK will go on strike today. The dispute relates to pay and network modernisation.
This will be the first national postal strike in the UK for 11 years.
The UK's postal workers union, the CWU, called the action after turning down Royal Mail's offer of a 2.5 per cent pay increase. The CWU also fears that restructuring plans could mean up to 40,000 job losses.
Royal Mail said it could not afford a higher pay settlement and that it needs to make itself more efficient in response to increased competition in the postal market.
Published on 29 June 2007
What can't be mailed to Australia?
Australian Quarantine has published an online guide to what can't be mailed to Australia.
AQIS checks goods arriving at international mail centres, airports and seaports. Quarantine officers, x-ray machines and detector dogs screen all of the 150 million items of international mail sent to Australia each year, intercepting around 80,000 high-risk items.
The website doesn't provide an exhaustive list of what can't be mailed to Australia, but it could help explain to your customers - especially those who order products from international websites - what goods can't be posted to Australia.
Visit the AQIS website for more.
Published on 27 June 2007
Express... by helicopter!
A new express courier service has been launched between New York City and major European destinations.
DHL Express has introduced a service for consignments being sent from the lower Manhattan district of New York City. The service includes transfer by courier to a helicopter pad, from where the consignments are flown by helicopter direct to JFK airport! From there consignments are loaded onto flights bound for nine cities in Europe.
The volume of consignments is such that a service like this is viable. The European destinations are Amsterdam, Brussels, Dublin, Frankfurt, Geneva, London, Madrid, Paris and Zurich.
Published on 26 June 2007
More LiPOMS Workshops
POAAL is currently planning more LiPOMS Workshops to be held around Australia.
If you would like a LiPOMS Workshop held in your region, fax the details to the POAAL National Office on 03 96544577.
POAAL's LiPOMS Workshops are free to all POAAL members. Another great reason to be a member of POAAL.
Published on 22 June 2007
Second chance draw - win $250!
Insurance brokers GWS Genco Group have announced that due to the success of the $1000 fuel promotion it will offer a second chance draw. All Licensees and Contractors who take out POAAL membership and at least one insurance product listed on the POAAL membership form by 29 June 2007 will go into the draw to win $250.
And rest assured - if you renewed by 18 June but don't win the $1000, you will be eligible to win the $250.
Entries close 5pm (EST) 29 June 2007. Draw will take place in Melbourne on 4 July 2007. Winners will be notified by mail and their names published in Postal News, Q3 2007.
Published on 20 June 2007
AaE "reversals"
Licensees may have encountered instances of AaE transactions being reversed. POAAL has raised this issue at recent State and National meetings with AP.
AP is aware of the issue and is working with AaE to fix it.
POAAL will advise Licensees of any further developments.
Published on 19 June 2007
Melbourne meeting - SOLD OUT
The Victorian Branch meeting to be held on Sunday 17 June is full. No more bookings will be accepted.
The meeting will be addressed by Federal Minister for Small Business, Fran Bailey MHR, and after the Minister's address Victorian Committee member David Rees will run a follow-up LiPOMS Workshop.
If you missed out this time, make sure you RSVP early for future POAAL workshops.
A report will appear in the next edition of Postal News.
Published on 15 June 2007
Queensland LiPOMS workshops
Queensland Licensees! Don't forget to RSVP for the POAAL LiPOMS Workshops being held 14-17 June.
Gold Coast - Thursday 14 June (evening)
Brisbane - Friday 15 June (evening)
Toowoomba - Saturday 16 June (afternoon)
Cairns - Sunday 17 June (afternoon)
These LiPOMS Workshops are free to current financial POAAL members. A $33 fee will apply to any Licensees who are not current financial members of POAAL.
And the presenter will be Rod Row of "Rod Row's Handy Hints" fame! Don't miss this chance to meet Rod and learn more about your business.
RSVP to the POAAL National Office by fax on 03 96544577 immediately to confirm your attendance.
Published on 14 June 2007
Gold Coast LiPOMS Workshop
The POAAL LiPOMS roadshow is coming to the Gold Coast!
Date: Thursday 14 June 2007
Time: 7pm start
Venue: Lakelands Golf Club, Gooding Drive, Merrimac
Rod Row of "Rod Row's Handy Hints" fame will present the Gold Coast LiPOMS workshop. Don't miss this opportunity to meet Rod and hear his presentation.
To get the most out of the workshop, Rod suggests that you bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions! You might be one of the many Licensees who are being underpaid or missing out on payments for some of their postal and retail work.
This workshop is free to financial POAAL members. Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.
Don't miss this opportunity to attend a LiPOMS Workshop on the Gold Coast! RSVP today to make sure of your place.
Please RSVP by fax to the POAAL National Office on 03 96544577 by 12noon Thursday 14 June.
If you can't make it to the Gold Coast workshop, then try to make it to the workshop being held in Brisbane on Friday 15 June.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 13 June 2007
Mildura LiPOMS Workshop
The POAAL LiPOMS Workshops roadshow is coming to Mildura on Sunday 17 June. All Licensees are invited - whether from Victoria, South Australia or New South Wales.
Date: Sunday 17 June 2007
Time: 1:30pm start
Venue: Quality Grand Hotel (Donata's Room), Seventh St, Mildura
POAAL's Dennis Jenner will present the workshop. To get the most out of the workshop, bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!
Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.
Don't miss this opportunity to attend a LiPOMS Workshop in the Mildura area! RSVP today to make sure of your place.
Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 12 June 2007
Bendigo LiPOMS Workshop
Licensees are invited to a POAAL LiPOMS Workshop being held in Bendigo on Saturday 16 June as part of the series of POAAL LiPOMS Workshops being held around Victoria during June.
POAAL's Dennis Jenner will present this workshop.
Date: Saturday 16 June 2007
Time: 1:30pm start
Venue: McIvor Motor Inn, Lotus Convention Centre, 45 McIvor Rd, Bendigo
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!
Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.
Don't miss this opportunity to attend a LiPOMS Workshop in the Bendigo area! RSVP today to make sure of your place.
Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 7 June 2007
Albury/Wodonga LiPOMS workshop
A POAAL LiPOMS Workshop will be held in Albury - and Licensees from both sides of the border are invited!
Date: Friday 15 June 2007
Time: 7pm
Venue: Commercial Club Albury, 618 Dean St, Albury
Dennis Jenner will present this workshop.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!
Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the night.
Don't miss this opportunity to attend a LiPOMS Workshop in the Albury/Wodonga area! RSVP today to make sure of your place.
Please RSVP by fax to the POAAL National Office on 03 96544577 by Thursday 14 June.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 6 June 2007
Bag & Carded Article count
A Licensee member of POAAL has provided a spreadsheet that you can use to count bags and carded articles at your LPO.
The spreadsheet can be downloaded from here as an Excel file. You can then enter the daily totals and keep track of bags despatched from and carded articles received at your LPO.
Published on 5 June 2007
Australia Post not for sale
The Federal Government has today noted that it has no plans to sell Australia Post. This statement follows speculation fuelled by CommSec's valuation of Australia Post at up to $7 billion.
A report from CommSec noted that a strong case could be made for the sale of Australia Post. Articles covering the report were published in some newspapers today, including The Age.
A spokesperson for the Minister for Communications, IT & The Arts, Senator Helen Coonan, today said that the Federal Government has no plans to sell Australia Post. (As reported in The Age online today.)
The Shadow Minister for Communications & IT, Senator Stephen Conroy, today released a statement noting that the ALP is committed to retaining Australia Post in full public ownership.
Published on 4 June 2007
Ballarat LiPOMS Workshop
A POAAL LiPOMS Workshop will be held in Ballarat on the evening of Thursday 14 June.
Date: Thursday 14 June 2007
Time: 7pm
Venue: Midlands Golf Club, Fairways Function Centre, Heinz Lane, Ballarat North
Dennis Jenner will present this workshop.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!
Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the night.
Don't miss this opportunity to attend a LiPOMS Workshop in the Ballarat area! RSVP today to make sure of your place.
Please RSVP by fax to the POAAL National Office on 03 96544577 by Wednesday 13 June.
Note: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 1 June 2007
May Senate Estimates Hearings
Australia Post appeared before the Senate Estimates Committee on 23 May. Representatives from Australia Post were quizzed by Senators on a number of matters, including fuel price rises, greenhouse gas emissions, PO Boxes and security equipment at LPOs.
For a transcript of the hearings, please visit the Parliament House website. The transcript can be downloaded as a PDF.
Published on 31 May 2007
Going to a LiPOMS workshop?
Will you be attending a POAAL LiPOMS workshop?
If so, don't forget to bring:
- Your June 2006 LiPOMS statement
- Your LiPOMS Data Collection Report
- the LPO Arrangements Payment Scheme
- a copy of Annexure A
If you don't have a copy of the LiPOMS Data Collection Report for your LPO or the LPO Arrangements Payment Scheme, then you should write to your local AP manager without delay to get a copy. You can use the pro forma letters found on the POAAL website.
- For more information and pro forma letters:
- LiPOMS Data Collection Report
- LPO Arrangements Payment Scheme
Published on 30 May 2007
LPO Arrangements Payment Scheme
The LPO Arrangements Payment Scheme is a document that shows payment rates for Licensees and includes explanatory notes for payments.
At the POAAL LiPOMS workshops held around Australia over recent months, Licensees have asked how to better understand the LPO payment system. A good place to start is with the LPO Arrangements Payment Scheme.
Do you have a copy of this docment? If you don't, write to Australia Post and ask for it. A pro forma letter was included with a recent POAAL Newsletter to assist Licensees in obtaining a copy.
The pro forma letter can now be downloaded here as a PDF which can be printed, completed and sent to Australia Post.
Published on 29 May 2007
Canberra LiPOMS Workshop - 3 June
A POAAL LiPMOMS Workshop will be held in Canberra on the afternoon of Sunday 3 June. Licensees from Canberra and surrounding areas are invited.
Date: Sunday 3 June 2007
Time: 1:30pm
Venue: Saville Park Suites, 84 Northbourne Ave, Canberra
Tea & coffee will be served.
Bob Chizzoniti will present this workshop.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement, your LPO Arrangements Payment Scheme and your Data Collection Report. And, of course, being your questions!
Financial members must bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the night.
Please RSVP by fax to the POAAL National Office on 03 96544577 as soon as possible.
Published on 25 May 2007
Sydney LiPOMS Workshop
Licensees in Sydney are invited to a POAAL LiPOMS Workshop
Date: Monday 4 June 2007
Time: 7pm - 10pm
Venue: St George Leagues Club, 124 Princes Hwy, Kogarah
Meals are available at the Club prior to the meeting.
The LiPOMS Workshop will be presented by POAAL Board member Bob Chizzoniti.
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement and your Data Collection Report.
Financial members must bring their POAAL membership card as proof of membership. Unfunancial Licensees will be charged a $33 fee, payable on the night.
Licensees must RSVP to be able to attend this workshop.
RSVP by fax to the POAAL National Office on 03 96544577.
Note: Expenses for attending this meeting, including costs travelling to and fro and any meal are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 24 May 2007
June is POAAL LiPOMS Workshop month!
POAAL is organising LiPOMS Workshops at eleven different venues during June.
Canberra - Sunday 3 June (afternoon)
Sydney - Monday 4 June (evening)
Albury/Wodonga - Friday 15 June (evening)
Mildura - Sunday 17 June (afternoon)
Ballarat - Thursday 14 June (evening)
Bendigo - Saturday 16 June (afternoon)
Melbourne - Sunday 17 June (afternoon)
Gold Coast - Thursday 14 June (evening)
Brisbane - Friday 15 June (evening)
Toowoomba - Saturday 16 June (afternoon)
Cairns - Sunday 17 June (afternoon)
If you haven't been to a POAAL LiPOMS workshop before, here's your chance!
If you have been to a POAAL LiPOMS workshop recently and want a follow-up, come to one of these meetings.
The presenters will be POAAL reps Rod Row, Bob Chizzoniti and Dennis Jenner.
For more details, please contact the POAAL National Office or consult the meeting notices which have been mailed.
Published on 23 May 2007
2007/08 Renewals
Membership renewals for 2007/08 have been sent to all POAAL members.
Included in the mailout was a bright orange flyer detailing how you can be in the running to win $1000 fuel courtesy of Insurance Brokers GWS Genco Group.
Make sure you're in the running to win this great prize - renew your POAAL membership by 18 June and take out at least one of the insurance products listed on the form to go into the draw.
Published on 22 May 2007
LiPOMS Data Collection Report
Licensees should regularly check the LiPOMS Data Collection Report for their LPO. Data from this report is used to determine some LPO payments.
Do you have a copy of the LiPOMS Data Collection Report for your LPO?
If not, have you written to AP requesting a copy of your LiPOMS Data Collection Report? Section 12.6.1 of the LPO Operational & Accounting Procedures makes provision for Licensees to request this report from AP.
POAAL sent a pro forma letter to all Licensees that can be used to request a copy of the LiPOMS Data Collection Report for their LPO.
The pro forma letter can be downloaded here as a PDF then printed.
Published on 21 May 2007
Victorian Branch meeting 17 June
The Victorian Branch is holding a special meeting for Licensees on 17 June 2007.
Guest speaker: Federal Minister for Small Business, Fran Bailey MHR
POAAL is pleased to announce that the Federal Minister for Small Business, Fran Bailey MHR, will speak at the next meeting of the POAAL Victorian Branch to be held on Sunday 17 June 2007.
The Minister will make a presentation on small business matters and will then be available to answer questions.
Here's a great opportunity to meet the Federal Government Minister responsible for small business - make sure you RSVP today!
Meeting details:
Date: Sunday 17 June 2007
Time: 1:30pm
Place: Darebin RSL Club, 402 Bell St, Preston
After the Minister's presentation, POAAL Victorian Committee member David Rees will present a follow-up "Know your LiPOMS" session. Bring your LiPOMS Statement and your LPO Arrangements Payments Scheme. Questions will be welcome.
Refreshments will be provided.
Entry is free to POAAL members - show your POAAL membership card at the door. A charge of $33 will apply to unfinancial members. Priority will be given to current financial POAAL members. Numbers are strictly limited - you must RSVP for this meeting.
RSVP to the POAAL National Office by fax on 96544577 before 14 June 2007.
Meals are available at the Club prior to the meeting. We recommend that you book by phoning Darebin RSL on 9484 4353.
NB: Expenses for attending this meeting, including costs travelling to and fro, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 18 May 2007
2007/08 POAAL Membership
Be in the draw to win $1000 fuel!
POAAL membership and insurance renewals are being mailed out right now. Included in the mailout is a bright orange flyer detailing how you can be in the running to win $1000 fuel courtesy of Insurance Brokers GWS Genco Group.
Make sure you're in the running to win this great prize - renew your POAAL membership by 18 June 2007 and take out at least one of the insurance products listed on the form to go into the draw.
Full details included with your 2007/08 POAAL membership form.
Published on 17 May 2007
More LiPOMS Workshops!
More POAAL LiPOMS Workshops are being organised for venues across Australia. Dates and locations of POAAL LiPOMS Workshops will soon be announced.
Demand from Licensees for more LiPOMS Workshops has been strong, and this next round of LiPOMS Workshops will also take in areas not covered in the previous round of workshops.
Published on 16 May 2007
Deutsche Post looks to the future
Deutsche Post World Net (DPWN) has published detailed financial results for 2006. DPWN is the parent group for Deutsche Post, DHL, and Post Bank.
Most of DPWN's profit comes from its mail operations. In 2006, €2b of the group's EBIT came from its mail operations. However, DPWN has forecast that this business will decline over time as demand for postal services declines.
DPWN is now looking to its logistics operations to increase profitability in order to meet growth and profitability targets in the future.
Published on 18 April 2007
ACCC report into AP cross-subsidy
The ACCC has released its report assessing cross-subsidy in Australia Post.
The report presents the results of the ACCC’s analysis of Australia Post for the 2005–06 financial year to determine whether or not it is cross-subsidising from its reserved services to its non-reserved services.
The full report may be downloaded as a PDF from the ACCC website at http://www.accc.gov.au/content/index.phtml?itemId=783722.
Published on 17 April 2007
LiPOMS Workshops in Tasmania
POAAL's Tasmanian Branch is excited to announce that three LiPOMS Workshops will be held in Tasmania on 5, 6 & 7 May 2007.
The presenter at the LiPOMS Workshops will be POAAL's Dennis Jenner. Dennis has immense experience as a Licensee and in AP's corporate sector, and he has co-ordinated a number of LiPOMS Workshops in recent years.
Burnie - Saturday 5 May, 7pm start
Voyager Motor Inn, North Terrace, Burnie.
Launceston - Sunday 6 May, 11am start
Abel Tasman Motor Inn, Hobart Rd, Launceston
Hobart - Monday 7 May, 7pm start
Salamanca Inn, Gladstone St, Hobart
Bring along your monthly LiPOMS statement, your Annexure A, your June 2006 LiPOMS statement and your Data Collection Report.
Pick the date and location which suits you best and join us for an interesting and informative session.
Note: Financial POAAL members should bring their POAAL membership card as proof of membership. Unfinancial Licensees will be charged a $33 fee, payable on the day.
Note: Expenses for attending this meeting, including costs travelling to and fro and the meal are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 13 April 2007
Contract eParcels at LPOs
Australia Post has recently sent instructions and a questionnaire to many Licensees regarding the delivery of eParcels from a particular contract customer.
Licensees are reminded that under the terms of their LPO Agreement, they are not required to leave the LPO to deliver any mail items at any time.
Queries may be directed to your POAAL State Chairman.
Published on 12 April 2007
What a weekend!
Fantastic speakers, valuable workshops and the sensational seventies! POAAL's 2007 Conference in Christchurch had them all.
Licensees and Mail Contractors from all over Australia gathered in Christchurch, New Zealand, for POAAL's 2007 Conference. Joining Australian delegates were a few locals who operate NZ Post Franchised PostShops.
Conference highlights included site visits to NZ Post's new mail centre in Christchurch and to a few local post offices, Graeme Halperin's presentation on capital gains tax and superannuation and a presentation from a representative of the Postal Industry Ombudsman.
A full report will appear in the next edition of Postal News, including photos from the sensational 70s dinner!
Published on 10 April 2007
National Office opening hours over Easter
The POAAL National Office will be closed on Good Friday and Easter Monday (6 April and 9 April).
Members can fax the National Office on (03) 96544577.
POAAL wishes all its members a Happy Easter.
Published on 5 April 2007
POAAL Conference only days away!
Licensees and Mail Contractors from across Australia are packing their bags for the POAAL Conference being held in Christchurch, New Zealand!
And delegates from New Zealand will be joining the Australians in Christchurch for this world-first international post office owners conference.
Guest speakers include leading solicitor Graeme Halperin, insurance broker Cameron Bott and a representative of the Postal Industry Ombudsman. The Secretary of the NZ Post Franchisees Association will also be making a presentation.
Exhibitors include Nation Wise will kits, Ambrosia retail products, and insurance brokers GWS Genco Group. There will also be a display of the latest mail sorting equipment technologies.
Another highlight for New Zealand and Australian conference delegates will be the site visit to NZ Post's new mail centre in Christchurch, where the brand new mail sorting machines will be demonstrated. There will also be visits to local franchised Postshops.
And, of course, there will be one of POAAL's popular LiPOMS Workshops!
POAAL members who couldn't make it to this POAAL Conference can look forward to a report and plenty of photos appearing in the next edition of Postal News.
Published on 3 April 2007
Deutsche Post focuses on innovation
Deutsche Post World Net has opened its new "Innovation Centre" in Germany. The Centre has been set up to develop innovative products for the postal and logistics industry.
Projects at the Centre will be conducted jointly with business partners such as IBM, Intel and SAP.
One of the Centre's current projects is a robot that can unload delivery vehicles, and that can recognize different sized packages, pick them up and place them on a conveyor belt.
Deutsche Post World Net is the parent company of Deutsche Post, DHL and Postbank.
Published on 29 March 2007
New "delivery intercept" service
UPS has launched an interesting new service called "Delivery Intercept" which is a new add-on service for track-and-trace shipments.
Delivery Intercept allows the sender to intercept and re-route packages before they have been delivered. The service is only available to UPS customers shipping products within the USA and Puerto Rico.
Packages can be intercepted even after a package has been loaded onto a UPS delivery vehicle!
It will be interesting to see if Australia Post or other national postal corporations offer a similar service for track-and-trace parcels. It could be a premium service, possibly the next level up from Express Post Platinum.
Published on 28 March 2007
3 LiPOMS Workshops in April!
Several hundred Licensees have already attended POAAL's recent series of Learning about LiPOMS workshops at various locations around the country. The overwhelming response from Licensees to these meetings has highlighted Licensees' desire to get a clearer understanding of LiPOMS and their own LiPOMS monthly Statements.
Many Licensees were stunned to learn that they have been missing out on payments such as Line 39 and FaxPost payments.
It is important that all Licensees possess a copy of the Licensed Post Office Arrangements Payments Scheme, and regularly obtain from AP a copy of the LiPOMS Data Collection Report for their LPO. It is important that Licensees check this Report regularly.
POAAL urges all Licensees to take the time to become familiar with the procedure for obtaining payment for the LPO work performed. The LPO is a big financial investment and Licensees should ensure that they are receiving maximum payments (fees, commissions and discounts) from AP.
Mt Gambier, SA - Sunday 1 April
POAAL's Rod Row, of "Rod Row's Handy Hints" fame, will present this LiPOMS workshop. Licensees from SA and Victoria are invited to attend. The workshop is being held at the Mt Gambier RSL and will start at 1:30pm.
Christchurch, NZ - Saturday 7 April
Join us at the POAAL Conference in Christchurch, New Zealand, for a special LiPOMS Workshop. Make sure you remember to pack the essentials: passport, toothbrush, and LiPOMS statement!
Port Augusta, SA - Sunday 15 April
POAAL SA/NT State Chairman Chris Campbell will host the LiPOMS Workshop being held in Port Augusta. The venue will be the Port Augusta Comfort Inn. The meeting will start at 11am, and a short working lunch will be served at Licensees' own cost.
What to bring:
Bring along your monthly LiPOMS statement, your copy of Annexure A and your June 2006 LiPOMS report. Also bring your copy of Annexure A and your copy of the LPO Arrangements Payments Scheme.
RSVP to the POAAL National Office by fax on 03 96544577.
Published on 23 March 2007
Pt Augusta LiPOMS Workshop
POAAL's SA/NT Branch will be holding a LiPOMS workshop in Port Augusta on Sunday 15 April.
POAAL's SA/NT State Chairman Chris Campbell will present this LiPOMS workshop. The workshop will start at 11am.
Where: Port Augusta Comfort Inn Highway One
When: Sunday 15 April, starting at 11am
There will be a short break for lunch at around 12:30pm at Licensees' own cost.
Bring along your monthly LiPOMS statement, your copy of Annexure A and your June 2006 LiPOMS report. Also bring your copy of Annexure A and your copy of the LPO Arrangements Payments Scheme.
Expenses for attending this meeting including costs travelling to and fro and the meal are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 21 March 2007
Mt Gambier LiPOMS workshop
POAAL's SA/NT Branch will be holding a LiPOMS workshop in Mt Gambier on Sunday 1 April.
No, this isn't an April Fool's joke! Licensees from SA and Victoria are invited to attend this workshop.
POAAL's Rod Row, of "Rod Row's Handy Hints" fame, will present this LiPOMS workshop. The workshop is being held at the Mt Gambier RSL and will start at 1:30pm.
Where: Mt Gambier RSL, 16 Sturt St
(Parking at rear of RSL Club off Ferris Street.)
When: Sunday 1 April, starting at 1:30pm
Join your colleagues for a bite to eat at the Bistro before we get our teeth into LiPOMS!
Bring along your monthly LiPOMS statement, your copy of Annexure A and your June 2006 LiPOMS report. Also bring your copy of Annexure A and your copy of the LPO Arrangements Payments Scheme.
Expenses for attending this meeting including costs travelling to and fro and the meal are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 19 March 2007
POAAL Conference - still time to book!
POAAL's 2007 Conference will be held in Christchurch, New Zealand, over Easter. That's 7 & 8 April, 2007.
Solicitor Graeme Halperin will make a presentation on capital gains tax and superannuation reforms. Graeme has made presentations at previous POAAL Conferences - he has in depth experience of the postal industry (in particular LPOs and Mail Contracts) and his presentations are always interesting and thought-provoking.
A representative of the Postal Industry Ombudsman (PIO) will make a presentation at the Conference. The PIO was launched last year and it will be interesting to hear of how the introduction of an industry-specific ombudsman will impact on the postal industry in Australia.
There are two social events as well - a Welcome Reception on the Friday night and the Conference Dinner on the Saturday night. POAAL's Conference Dinners are always affairs to be remembered!
Licensees and Mail Contractors can register online for the Conference.
We look forward to seeing you there!
Published on 16 March 2007
LiPOMS Workshops - 25 March
POAAL is pleased to announce that three LiPOMS Workshops will be held in NSW and Victoria on Sunday 25 March.
The recent LiPOMS Workshops held around Australia were hugely successful, with hundreds of Licensees discovering payments that they had not previously been claiming.
Now three more LiPOMS Workshops have been arranged for Sunday 25 March.
Echuca, Victoria
Workshop will be held at the Echuca Workers & Sports Club, commencing at 11am.
The workshop will be presented by Victorian Committee member David Rees, who co-ordinated the workshops recently held in Melbourne. Licensees from Victoria and NSW are welcome.
Orange, NSW
Workshop will be held at the Orange RSL, commencing at 1pm.
The workshop will be presented by POAAL Board member Bob Chizzoniti. Bob was part of the POAAL team that negotiated these payments.
Armidale, NSW
Workshop will be held at the Armidale Ex-Services Memorial Club, commencing at 11am.
Experienced NSW Committee member Les Slack-Smith will present the workshop.
What you should bring
Licensees should bring their monthly LiPOMS statement, a copy of Annexure A and the June 2006 LiPOMS report.
Meals
Meals will be available at all venues, at Licensees' own cost.
Free to POAAL members!
These meetings are free to POAAL members. Bring your POAAL membership card as proof of membership.
Note: Expenses for attending this meeting, including costs travelling to and fro and any meals are a tax deduction. Keep all receipts ad documentation for tax purposes.
Published on 14 March 2007
LiPOMS Workshops
Several hundred Licensees have already attended POAAL's recent series of Learning about LiPOMS workshops at various locations around the country. The overwhelming response from Licensees to these meetings has highlighted Licensees' desire to get a clearer understanding of LiPOMS and their own LiPOMS monthly Statements.
Many Licensees were stunned to learn that they have been missing out on payments such as Line 39 payments.
It is important that all Licensees possess a copy of the Licensed Post Office Arrangements Payments Scheme, and regularly obtain from AP a copy of the LiPOMS Data Collection Report for their LPO. It is important that Licensees check this Report regularly.
POAAL urges all Licensees to take the time to become familiar with the procedure for obtaining payment for the LPO work performed. The LPO is a big financial investment and Licensees should ensure that they are receiving maximum payments (fees, commissions and discounts) from AP.
More workshops are planned, included a special session at the POAAL Conference at Easter. Further details are available from POAAL.
Published on 9 March 2007
SA LiPOMS Workshops
Two LiPOMS Workshops will be held in South Australia in early March. POAAL's Dennis Jenner will lead a presentation entitled "Know your LiPOMS".
Choose which venue and time is most convenient to you:
Barossa Area - Sunday 4 March 2007
Time: 1:30pm
Venue: Tanunda Club, MacDonnell St, Tanunda
Meals available at the club.
Adelaide Workshop - Monday 5 March 2007
Time: 7pm
Venue: All Seasons Meridien Hotel, Melbourne St, North Adelaide
As with all our LiPOMS workshops, bring along your monthly LiPOMS statement and a copy of Annexure A from your LPO Agreement. You might be one of the many Licensees who are being underpaid or missing out on payments altogether for some of their postal and retail work.
Chris Campbell, SA Branch Chairman, will also be present and will update Licensees on State and National matters.
RSVP to the POAAL National Office by fax on 03 96544577 before 2 March 2007.
Published on 26 February 2007
New Vic LiPOMS Workshop
The LiPOMS Workshop being held at the Darebin Club, Preston, on 25 February is booked out!
To accommodate the massive interest from Victorian Licensees, an extra LiPOMS Workshop has been arranged for Saturday 24 February to be held in South Oakleigh.
Where: South Oakleigh Club, 1 Victor Rd, Bentleigh East
When: Saturday 24 February, 1pm start
POAAL's Bob Chizzoniti will be leading the workshop on Saturday 24 February and will be present at the workshop on Sunday 25 February. Bob was a member of the POAAL team that negotiated these payments, and his knowledge of LPO Payments is extensive.
If you have already booked for the Sunday workshop but would prefer to attend the Saturday workshop, please advise the POAAL National Office by phone or fax.
Please RSVP for the South Oakleigh Club meeting to the POAAL National Office by fax on 96544577.
Licensees are reminded that due to high demand, booking a place at these workshops is essential.
Published on 16 February 2007
WA LiPOMS workshop
POAAL's WA Branch is organising a LiPOMS workshop on 18 February to be held in Perth.
Rod Row (of Rod Row's Handy Hints fame!) will be making a presentation on LiPOMS. Bring along your monthly LiPOMS statement and Annexure A of your LPO Agreement - you might be one of the many Licensees who are being underpaid or missing out on payments altogether for some of their postal and retail work.
Date: Sunday 18 February 2007
Venue: Perth Saville Park Suites, Hay St, Perth
Time: Workshop starts at 1pm
Please RSVP to the POAAL National Office by 15 February. Our other LiPOMS workshops are filling up fast, so don't delay - reserve your place!
Meals will be available at the Saville at Licensees' cost prior to the meeting. Join your colleagues for a bite to eat before we get our teeth into LiPOMS!
NB: Expenses for attending this meeting, including costs travelling to and fro and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 7 February 2007
NSW LiPOMS workshop
POAAL's NSW Branch is organising a LiPOMS workshop on 14 February to be held in Sydney.
Murray Stone, former Tasmanian POAAL State Chairman, will be making a presentation on LiPOMS. Bring along your monthly LiPOMS statement and Annexure A of your LPO Agreement - you might be one of the many Licensees who are being underpaid or missing out on payments altogether for some of their postal and retail work.
Date: Wednesday 14 February 2007
Venue: Ramsgate RSL Memorial Club
Time: Workshop starts at 7pm
Please RSVP to the POAAL National Office by 12 February.
Meals will be available at the club at Licensees' cost prior to the meeting. Join your colleagues for a bite to eat before we get our teeth into LiPOMS!
NB: Expenses for attending this meeting, including costs travelling to and fro and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 30 January 2007
Queensland LiPOMS workshops
POAAL's Queensland Branch is organising a series of LiPOMS workshops from 10-13 February.
Murray Stone, former Tasmanian POAAL State Chairman, will be making a presentation on LiPOMS. Bring along your monthly LiPOMS statement and Annexure A of your LPO Agreement - you might be one of the many Licensees who are being underpaid or missing out on payments altogether for some of their postal and retail work.
Come along to the workshop nearest you:
Townsville - Saturday 10 February 2007
Venue: Townsville Plaza Hotel
Rockhampton - Sunday 11 February 2007
Venue: Rockhampton Plaza Hotel
Coorparoo - Monday 12 February 2007 (evening)
Venue: East Leagues Club
Redcliff - Tuesday 13 February 2007 (evening)
Venue: Redcliff City RSL
Meals will be available at all venues at Licensees' cost prior to the meeting. Join your colleagues for a bite to eat before we get our teeth into LiPOMS!
NB: Expenses for attending this meeting, including costs travelling to and fro and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 29 January 2007
Conference travel insurance
POAAL members travelling to Christchurch for the 2007 Conference can now get a quote for travel insurance online!
Visit insurance broker GWS Genco Group's website at www.gwsins.com and follow the link from their home page.
For all your insurance needs contact GWS Genco Group online or by phone on 1300 881 229.
Published on 12 January 2007
Rapidly rising rents
POAAL has been alerted to a number of instances in NSW and Queensland where Licensees have been subject to massive rent increases at their LPO.
Because of the serious adverse impact on net income at affected LPOs, POAAL has taken up this matter with Australia Post at a national level, urging Australia Post to implement a consistent national policy to assist these Licensees. POAAL has strongly suggested to AP that the eligibility for Rent Subsidy be reviewed. There may be some creative solutions available, such as AP providing assistance to Licensees who have to move premises from a high rent to a lower rental location.
Has the rent at your LPO skyrocketed recently? Have you approached AP? What support are you getting?
Do you have any suggestions as to how this problem might be overcome?
Fax POAAL with your comments and suggestions. Fax to the POAAL National Office on (03) 96544577.
Published on 8 January 2007
LPOs in mining areas
A number of Licensees at LPOs in mining areas are experiencing severe difficulties in finding and retaining staff to work in their LPO (or on their mail contract, in some cases). The higher wages offered by the local mines are tempting counter and delivery staff away from LPOs. It is impossible for Licensees to match the wages offered by the mines and still maintain the profitability of the LPO.
POAAL has met with Australia Post to raise this issue. Licensees in these areas are facing some tough business decisions.
Do you have any comments or suggestions? Are you a Licensee facing a similar problem? Contact POAAL with your input. Fax the POAAL National Office on (03) 96544577.
Published on 5 January 2007
2007 Conference early-bird discount
The "early bird" discount for delegate registrations for the 2007 POAAL Conference ends soon.
Register as a delegate and pay before 31 January 2007 and save $55 on your registration fee. And you can register online now!
Book your accommodation and flights soon to take advantage of the best rates available.
And don't forget your passport!
The 2007 POAAL Conference will be our first-ever international conference - see you there!
Published on 4 January 2007
National Office opening hours
The POAAL National Office has resumed normal opening hours. The office is staffed from 9am to 5pm (Melbourne time), Monday to Friday. (Excludes public holidays.)
The staff at the National Office can help with your membership enquiries. Remember: for any operational queries, contact your State Committee members first. Their contact details are listed inside the front cover of Postal News.
And if you have any insurance queries, contact insurance brokers GWS Genco Group on 1300 881 229.
Published on 3 January 2007
Happy New Year!
POAAL wishes all its members a Happy New Year.
The POAAL National Office will open for regular business hours from 9am(Melbourne time) on 2 January 2007.
Published on 1 January 2007
Season's Greetings
POAAL wishes all its Licensee members a Merry Christmas and a Happy New Year. We hope that you get a chance to put your feet up!
POAAL's National Office will be closed on all public holidays over the Christmas and New Year period. On the other working days (including the AP authorised holiday!) the National Office will have reduced staffing levels and will be open from 10am to 4pm (Melbourne time). Our fax machine will be stocked with plenty of paper for those who wish to send us a fax!
Insurance: if any Licensees or prospective Licensees need to arrange or amend insurance cover between Christmas and New Year, our Insurance Brokers, GWS Genco Group, will have someone on call. Contact the POAAL National Office for details, or ring GWS Genco Group on 1300 881 229 or email GWS Genco Group at admin@gwsins.com.
Published on 22 December 2006
NSW Christmas meeting
POAAL's NSW Branch is holding a meeting for Licensees in Sydney on Sunday 10 December 2006.
Date: Sunday 10 December 2006
Time: 1:30pm start
Place: Canterbury Hurlstone Park RSL Club
Free parking is available directly opposite the venue in Crinan Street.
Tea and coffee - and Christmas Cake! - will be provided.
Nodtronics - producers of the Eureka range of educational software - will make a short presentation and Licensees will be able to view some of their products. See the advertisements in the current edition of Postal News or visit www.nodtronics.com.au for more.
NSW Branch Chairman John Dixon will chair the meeting.
RSVP to the POAAL National Office by fax on 03 96544577 before 7 December if you are attending the meeting so that we can make sure we have sufficient tea, coffee, and Christmas Cake!
Lunch is available at the Bistro. If you wish to lunch with other POAAL members then meet us at the Segenhoe Room at 12:30pm and we'll all walk over to the Bistro together.
Note: There will be a Mail & Parcel Contractors meeting before lunch
Expenses for attending this meeting including costs travelling to and from, and any meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 22 November 2006
New Award rates
The Australian Fair Pay Commission has responsibility for setting and adjusting
minimum wage rates within the federal jurisdiction. It recently handed down its decision on Minimum Wage Rates. (More information on the decision can be found at www.fairpay.gov.au.)
This decision applies only to certain Licensees who pay staff under the Postal Services Industry Award. Refer to the WorkChoices website for further information.
The Commission approved an increase of $27.36 per week which translates to a 72c per hour increase in all Australian Pay and Classification Scales (Pay Scales) up to and including $700 per week.
For the Postal Services Industry Award, the new rates will be:
PSO Level 1
Weekly rate $570.86
Hourly rate $15.02
PSO Level 2
Weekly rate $605.56
Hourly rate $15.94
Casual loading remains at 20%.
The increases take effect from 1 December 2006 (commences midnight
30 November).
This does not apply to employees covered by Australian Workplace Agreements (AWAs) or certified agreements approved prior to the commencement of Work
Choices.
If you would like more information on wage rates, call the WorkChoices Infoline on 1300 363 264.
Published on 20 November 2006
International wine lodgements
Australia Post SA/NT recently sent a bulletin to all Licensees in SA/NT regarding Express Courier and Express Post International Wine Lodgements.
Under "Action to be taken", Licensees were instructed to photocopy each form twice. POAAL reminded AP that many Licensees do not have photocopiers, and those that do would probably charge AP for use of the photocopier!
AP has since responded to POAAL, noting that the situation has been rectified and that Licensees are not expected or required to photocopy on behalf of AP.
This matter was raised by the POAAL SA/NT State Committee.
Published on 17 November 2006
eParcels
Many Licensees have queried Australia Post's recent instructions regarding the delivery of certain contract eParcels.
Licensees are reminded that under the terms of their LPO Agreement, they are not required to leave the LPO to deliver any mail items.
Any queries about this should be directed to your POAAL State Chairman in the first instance.
Published on 14 November 2006
Inspect your file
Check out your file held by Australia Post
Licensees: Have you made an appointment with Australia Post to look at your file?
AP keeps files on all Licensed Post Offices and Licensees. When POAAL negotiated the LPO Agreement we insisted that it contain a clause to enable Licensees to check the accuracy of the content of the material held by AP in individual Licensees' files.
It's certainly worth checking. Find a date that suits you, give AP one day's notice and go in and have a look at it.
Don't be put off by AP - they are obliged to permit you this access. Check it carefully to make sure that it contains everything that you believe it should and that the material is accurate. What should you be looking for?
- AP's copy of your LPO Agreement
- Any updates and special conditions to your LPO Agreement
- Copies of correspondence and notices to you from AP
- Correspondence from you to AP
- The same applies for emails and faxes
- Internal memos/emails/reports etc regarding your LPO
- Anything relating to you and your LPO since you became the Licensee
The clause of your LPO Agreement that relates to this is Clause 15c. Check your LPO Agreement and know your rights.
Published on 13 November 2006
Fair Pay Commission decision
The Australian Fair Pay Commission recently handed down its decision on Minimum Wage Rates. More information on the decision can be found at www.fairpay.gov.au.
This decision will impact upon some Licensees who pay staff under the Postal Services Industry Award. The Commission approved an increase of $27.36 per week which translates to a 72c per hour increase over the previous Award rate. The new Rates do not take effect until 1 December 2006.
Remember that a 20% loading applies for Casual Staff.
For information about WorkChoices, visit the WorkChoices website.
Published on 10 November 2006
Australia Post annual report
Australia Post has recently released its Annual Report for the year 2005-06. Some parts of it make interesting reading. AP employees, Licensees and Contractors were issued with a "staff version" however if and when you have time, you can look at the whole document on Australia Post's website.
Published on 9 November 2006
Tasmanian meeting 19 November
POAAL's Tasmanian Branch is holding a meeting on Sunday 19th November 2006, at the Campbell Town Hotel.
There will be a Christmas lunch for all POAAL members who attend, including ham, turkey and Christmas cake!
Please RSVP to POAAL's National Office to confirm your attendance. We will need to know how many Christmas cakes to buy!
Published on 2 November 2006
Record keeping rules for Australia Post
In August the ACCC released its first report on whether or not Australia Post is subsidising its competitive activities from its monopoly activities.
Following the release of this first report on potential cross-subsidisation within Australia Post, the ACCC again asked POAAL for comments with regard to what information must be disclosed by AP. In the ACCC's report, some information was withheld because AP deemed it to be commercial-in-confidence. The ACCC sought comment on the appropriate level of disclosure with regard to information AP deems to be confidential.
POAAL's submission to the ACCC on this topic, along with Australia Post's submission, may be downloaded from the ACCC website.
The ACCC's report and other background information is available to download from the ACCC website at www.accc.gov.au.
Published on 1 November 2006
Disclosure documents
Licensees: Do you have an up-to-date copy of the disclosure document as it applies to your LPO?
Each year, Australia Post is obliged under the Franchising Code of Conduct to provide a disclosure document to Licensees. Under the terms of the Franchising Code of Conduct, AP is required to provide disclosure documents to existing franchisees (Licensees) within 14 days of request. The disclosure document must be updated annually, within three months of the end of the financial year.
This means that AP must have an up-to-date disclosure document prepared for your business by 30 September each year. Licensees should request an up-to-date disclosure document from AP each year. By requesting the disclosure document at the beginning of October you will guarantee that you will receive the most recent disclosure document relating to your business.
Some of the information included in the disclosure document includes:
- details of the franchisor (Australia Post), including the business experience of Australia Post management
- any plans AP may have to establish another outlet nearby
- details of any litigation involving Australia Post
Mark it on your calendar - request a disclosure document annually from Australia Post.
Published on 27 September 2006
Drug & Alcohol dependency programme
POAAL wrote to Australia Post requesting access for Licensees to AP's Drug & Alcohol Dependency Programme. The programme is currently in place for AP corporate employees.
AP has denied our request to allow Licensees access to the AP Drug & Alcohol Dependency Programme.
It is disappointing that AP has taken this stance. While we hope that there is never any cause for a Licensee to require assistance through such a programme, it could offer Licensees a helping hand if they ever found themselves in trouble.
POAAL will continue to press AP on the matter.
Published on 25 September 2006
Insurance for your business
Are all your business insurance needs up-to-date? Do you have business insurance for your LPO? Is your stock adequately insured? Do you have workers compensation insurance?
Are all your personal insurances in place, such as vehicle insurance and home & contents insurance?
Insurance broker GWS Genco Group can help with competitive quotes on all your insurance needs.
GWS Genco Group is 100% Australian owned and operated.
GWS Genco Group can be contacted on 1300 881 229 from anywhere in Australia for the cost of a local call, or visit their website at www.gwsins.com.
Published on 20 September 2006
2007 Conference - location NZ!
Flights: Now is the time to take advantage of cheap flights available to New Zealand. Book early to ensure that you get your choice of flight.
Accommodation: Book your accommodation at Rydges Christchurch - there are only a limited number of rooms available at the special Conference rate.
Early-bird discount: Save money by taking advantage of the early bird discount for delegate registration.
Have a holiday: The 2007 Conference is a tax deductible expense, so why not have a holiday while you're in beautiful New Zealand? Travel agency Travelscene Horsley Park has been briefed on the Conference, and will gladly help you arrange your holiday. Contact them by email at gsltravel@travelscene.net.au or by phone on (02) 9620 2999. (Travelscene Horsley Park is operated in conjunction with an LPO - support a fellow Licensee!)
Find your flares: The Conference Dinner on Saturday 7 April will be a retro 70s-style affair! Put on your boogie shoes as we turn back time!
It's international: Delegates from New Zealand and the UK have also been invited.
Dates: The 2007 POAAL Conference is being held on 7/8 April 2007, to coincide with Easter.
For more information, visit the Conference section of the POAAL website.
Published on 19 September 2006
Melbourne meeting - 3 October
POAAL's Victorian Branch is holding a meeting for Licensees on Tuesday 3 October 2006.
DATE: Tuesday 3 October 2006
TIME: 7:30pm start
VENUE: Metropole Hotel, cnr Brunswick & Gertrude Streets, Fitzroy
We need to advise numbers to the Metropole Hotel, so please RSVP to the POAAL National Office by fax or by phone by 29 September.
Bring your POAAL membership card with you - there will be a lucky door prize drawn from Licensees who have their card with them.
Published on 15 September 2006
Whistleblower policy
Following Australia Post's introduction of a whistleblower policy for corporate staff, POAAL has been pushing for Licensees to be covered by the Australia Post Whistleblower Policy. AP has confirmed to POAAL that it has extended the Whistleblower Policy to include Licensees and their staff.
The whistleblower policy will provide a process for Licensees to report suspected illegal or improper conduct within AP. AP has distributed information on the policy to all Licensees and CMAs.
It is pleasing to see AP including Licensees in this field.
Published on 13 September 2006
Coffs Harbour meeting 21 August
Licensees in the Coffs Harbour region are invited to a POAAL NSW Branch meeting on the evening of Monday 21 August.
DATE: Monday, 21 August 2006
TIME: 7:30pm
VENUE: Coffs Harbour Ex-Services Club, Vernon St, Coffs Harbour
Meals are available prior to the meeting at the Club.
NSW Committee member Bob Chizzoniti will be present and will update you on the latest developments, answer any questions and listen to your comments. Don't miss this opportunity to talk to Bob while he's in the district. Bring a copy of your LPO Agreement and floor plan with you.
Don't forget to bring your POAAL membership card - there will be a lucky door prize for one lucky member who brings their membership card with them.
RSVP by Friday 18 August to the POAAL National Office by fax on 03 96544577.
Expenses for attending this meeting including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 14 August 2006
ACCC report into AP cross-subsidissation
The ACCC has released its first report on whether or not Australia Post is subsidising its competitive activities from its monopoly activities. The report found no evidence of such cross-subsidisation.
One of the ACCC's responsibilities with regard to Australia Post is to monitor for the presence of cross-subsidies between Australia Post's reserved and non-reserved services.
To assist it in undertaking these roles, the ACCC can issue 'record keeping rules' to Australia Post, thereby requiring Australia Post to keep the records specified and provide them to the ACCC.
The record keeping rule provisions were introduced to the Australian Postal Corporation Act 1989 by the Postal Services Legislation Amendment Act 2004, and, while one of the primary intentions of introducing these powers was to address concerns about cross-subsidisation, the ACCC may require Australia Post to keep records that relate to any of its regulatory roles.
The ACCC may prepare and publish reports analysing the information provided to it under the record keeping rules and the Minister may direct the ACCC to prepare and publish reports analysing the information provided to it under the record keeping rules.
The record keeping rules were developed following consultation with POAAL, Australia Post, and other bodies. POAAL's submissions were quoted extensively in the ACCC's recently published Preliminary Views.
Following the release of its first report on potential cross-subsidisation within Australia Post, the ACCC again asked POAAL for our comments with regard to what information must be disclosed by AP. In the ACCC's report, some information was withheld because AP deemed it to be commercial-in-confidence. The ACCC is now seeking comment on the appropriate level of disclosure with regard to information AP deems to be confidential.
The ACCC's report and other background information is available to download from the ACCC website at www.accc.gov.au.
Published on 8 August 2006
Submission to Fair Pay Commission
POAAL recently made a submission to the new Australian Fair Pay Commission on behalf of its members. POAAL called for any decisions made by the Commission to take into account the needs of small business owners such as Licensees.
Licensees play an important role in their communities, not just supplying services but also providing employment.
The POAAL submission is available to view at the Australian Fair Pay Commission website.
Published on 7 August 2006
Workers Compensation
Is it time for you to renew your Workers Compensation policy?
GWS Genco Group, POAAL's appointed insurance broker, has arranged a Workers Compensation policy, designed to suit the needs of Licensees and Mail Contractors in all States and Territories.
- GWS Genco Group has negotiated with QBE Insurance, one of Australia's largest insurance companies, to provide:
- Competitive pricing;
- Easy to complete documentation; and
- A streamlined claims process
Who needs to take out a Workers Compensation policy?
- Is your business a registered company?
- Do you employ workers?
- Do you employ apprentices or trainees? (regardless of remuneration paid)
- Are you a working director or employ family members?
If you answer yes to any of these questions then you may require a workers compensation policy. In the case of working Directors, you may need to also identify those Directors on the policy to ensure coverage.
A Quotation Request Form can be downloaded as a PDF.
For more information please contact GWS Genco Group. Phone 1300 881 229 (Melbourne callers 9828 6700) or fax (03) 9828 6777.
Published on 12 July 2006
Official launch of PIO
The Postal Industry Ombudsman (PIO) was today launched in Sydney by Senator Helen Coonan, the Minister for Communications, IT and the Arts. (pictured left) POAAL was officially invited to the launch, and was represented by NSW State Chairman, John Dixon.
The Ombudsman, Prof. John McMillan, and Australia Post's Managing Director, Graeme John (pictured below), spoke at the launch.
"The Postal Industry Ombudsman will be a recognisable, dedicated, experienced and independent entity to help maintain high standards in our postal system and ensure it meets the future needs of consumers," Senator Coonan said.
Prof. McMillan commented that the number of representatives from the postal and courier industry attending the launch augurs well for the Postal Industry Ombudsman function and industry acknowledgement of the benefits of an association with the Ombudsman's office.
The PIO was established following extensive consultation, including submissions from POAAL. It was pleasing to see that many of POAAL's suggestions were incorporated into the PIO model. The PIO will start operations later in 2006.
It is POAAL's hope that the PIO will lead to an even more reliable and professional postal service in Australia.
For more information on the PIO, visit their website at www.pio.gov.au.
Published on 10 July 2006
2007 Conference online!
Delegates wishing to attend POAAL's 2007 Conference in Christchurch, NZ, can now register online!
Simply follow the link on the homepage of the POAAL website, or follow this link to POAAL's Conference pages.
There you will find information on the 2007 POAAL Conference, information on the social functions to be held at the Conference, information on where to stay while in Christchurch, and information on activities to do while you're in New Zealand.
The 2007 POAAL Conference promises to be our most exciting ever! Don't miss out - register online today.
Published on 7 July 2006
LPO Premises
LPO premises is often a hot topic at POAAL meetings. How much space in your business does Australia Post want? How much floor space in your business should be allocated to Australia Post work? What is the balance between Australia Post-sourced work and other? How much space should you allocate for private boxes? How much signage can you use inside your premises? Where should you place the EPOS terminal and scales? Can non-AP billpay be transacted at LPOs? What do you do if AP wants to categorise your LPO as "stand alone"? (POAAL doubts that there are any true "stand alone" LPOs in Australia as all would provide some non-AP sourced products/services, even if only a fax service.) These and many more questions are posed by Licensees when considering how much of their floor space should be dedicated to AP-sourced business.
Licensees should note that the floor space allocated for only AP-sourced business must be agreed between the Licensee and AP - it must not be imposed on the Licensee by AP. When considering the allocation for defined AP floor space at their LPO, Licensees should consider many factors, including foot traffic, margins, staff and customer safety, security, mix of business and Protected Products (Annexure B). Licensees wanting more information should contact their POAAL State Chairman, or come along to a POAAL meeting and ask the question.
Licensees should remember: it is your business and you know your customers, however Australia Post is a strong brand and often draws foot traffic for your entire business. Aim to achieve a good mix of business to give balance to your investment - this will help to reduce the impact of seasonal or other "ups and downs."
New Licensees should be particularly careful to scrutinise any floor plan handed to them by AP. Do not simply sign any floor plan provided by AP. If you have any questions, ring a POAAL representative or check the implications with your solicitor before you agree to and sign the floor plan.
Licensees selling their LPO should ensure that any changes to the floor plan demanded by AP as a condition prior to sale will not impact adversely on the business - this could have a negative effect on your sale price.
Published on 5 July 2006
Franchising Code online
The Australian Competition and Consumer Commission (ACCC) has responsibility of administering the Franchising Code of Conduct and investigating potential breaches of the Code. It has also had success in facilitating discussion between franchisees and franchisors to resolve problems, avoiding the potential for matters being escalated to a point where breaches of the Act arise.
The ACCC's website can be found at www.accc.gov.au.
Licensees and prospective Licensees can find information on the Franchising Code of Conduct available on the ACCC's website. The ACCC has an online guide to the Code available at the ACCC website. The online guide includes information for franchisees, the role of the ACCC, and various publications.
For more information on buying a Licensed Post Office, there is a short checklist available on the POAAL website.
Published on 3 July 2006
POAAL membership 2006/07
Have you renewed your POAAL membership for 2006/07? POAAL's annual membership year commences on 1 July, and membership renewal forms have been forwarded to all POAAL members Australia-wide.
- Some of the features of POAAL's 2006/07 public liability and personal accident Master insurance policies:
- POAAL members can access $20m public liability insurance for less than last year's premium for $10m cover.
- Increased capital benefits for the personal accident insurance policy.
- Public liability can be extended to cover your in-conjunction business.
- And there are added benefits for Mail & Parcel Contractors this year too:
- Reduced cost of personal accident insurance
- Reduced cost of public liability insurance
- Marine Cargo policy - $100,000 cover for less than last year's premium for $50,000 cover
- PDT insurance still at the same low rate
These policies offer great value for POAAL members. Don't be taken in by imitators - POAAL's master policy insurance plan has always set the standard that others try to equal. And POAAL's insurance brokers, GWS Genco Group are wholly Australian owned.
Insurance certificates will be provided for public liability insurance. Please ensure that you give AP a copy of your certificate and that you retain the original - your certificate forms part of your insurance policy.
A tax compliant invoice/receipt will also be issued, along with your POAAL membership card.
Licensees who also operate mail contracts can take advantage of some of the great insurance prices available to mail contractors. Contact the POAAL National Office for more information.
Not a member and want to know more? Then complete either the Licensee Expression of Interest form or the Mail & Parcel Contractor Expression of Interest form on this website and POAAL will contact you with more information. Or you can ring the POAAL National Office direct on 03 96544533.
The benefits of collective strength are yours when you renew your membership with POAAL.
Published on 22 June 2006
Sydney meeting - 28 June
POAAL's NSW Branch is holding a meeting for Licensees on Wednesday 28 June. This meeting is a real must-attend for Licensees!
Date: Wednesday 28 June 2006
Time: 7:30pm
Venue: Canterbury Hurlstone Park RSL Club (Segenhoe Room), 127 Crinan St, Hurlstone Park
Free parking directly opposite the venue in Crinan St. Tea & coffee will be provided.
A representative from the NSW Government Retail Tenancy Unit will give a presentation on recent legislative changes to the Retail Leases Act, which regulates the leasing relationship between landlords and tenants of small businesses. A real must for Licensees whose LPOs are in rented premises. Questions will be welcome.
Peter Matthews from Distinguished Diaries will make a short presentation and Licensees will be able to view some of Distinguished Diaries' products.
The meeting will be chaired by POAAL's NSW Branch Chairman, John Dixon.
RSVP to the POAAL National Office on (03) 96544577 if you are attending the meeting so that we can make sure we have sufficient Retail Tenancy information packs and enough tea and coffee!
Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purpposes.
Published on 21 June 2006
Tasmanian meeting - 25 June
POAAL's Tasmanian Branch is holding a Branch Meeting for Licensees in Campbell Town in the midlands on 25 June.
Date: Sunday 25 June 2006
Time: 11:30am to 3pm
Venue: Zepps Cafe, High St, Campbell Town
Murray Stone, POAAL's Tasmanian Branch Chairman, will be giving a LiPOMS and EPOS presentation so bring along your LiPOMS statement and have your questions ready.
A light lunch will be provided to POAAL members so for catering purposes please RSVP to the POAAL National Office by fax on 96544577.
Expenses for attending this meeting including costs travelling to and fro are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 20 June 2006
Morwell Meet 'n Eat 25 June
Licensees in the Gippsland area are invited to a Meet 'n Eat in Morwell on Sunday 25 June.
Venue: Italian Australian Club, Morwell
Time: 12:30pm
POAAL Victorian Committee member Peter Tyers will be the host for this function.
A smorgasbord luncheon is available at the club for $14.
Come and join us! We need to advise the Club of numbers, so we would appreciate it if you could RSVP to the POAAL National Office.
Expenses for attending this meeting including costs travelling to and fro, and the meal, are a tax-deduction. Keep all receipts and documentation for tax purposes.
Published on 19 June 2006
Mackay meeting - 24 June
POAAL's Queensland Branch is holding a Meet 'n Eat for Licensees and Contractors in the Mackay region on 24 June.
Date: Saturday 24 June 2006
Venue: The Yacht Club, Outer Harbour, Mackay
Time: 1pm
State Chairman Jenny Patroni invites all POAAL members in the Mackay region to join her and other Licensees and Contractors for good food and lots of shop talk. Treat yourself (and your partner) to a tax-deductible lunch.
Please RSVP by Thursday 22 June to the POAAL National Office.
Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 16 June 2006
Adelaide Licensee meeting - 25 June
A Meet 'n Eat for Licensees is being held in Adelaide on Sunday 25 June 2006.
Date: Sunday 25 June 2006
Time: 1pm
Cenue: Najjar's Cafe (Upstairs), 21-23 O'Connell Street (Cnr Ward St), North Adelaide
POAAL's Rod Row will be there, and will gladly answer your questions on LiPOMS and other topics.
As we need to advise numbers, please RSVP to the POAAL National Office by fax or phone.
Meals are available at Najjar's at Licensees' own cost.
Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 15 June 2006
Licensee meetings in June
POAAL is holding meetings for Licensees across Australia in the coming weeks. There are meetings planned in every State - check the listing below for details of a meeting near you:
Brisbane - Geebung Zillmere Club - 20 June - 7pm start
Mackay - Mackay Yacht Club - 24 June - 1pm start
Morwell - Italian Australian Club - 25 June - 12:30pm start
Melbourne - Preston Club - 25 June - 12:30pm start
Adelaide - Najjars Cafe - 25 June - 1pm start
Tasmania - Campbelltown, Zepp's Cafe - 25 June - 11:30am start (light lunch
provided)
WA - Perth, Saville - 25 June - 1.30pm start
Sydney - Canterbury Hurlstone Park RSL - 28 June - 7:30pm start
Full details for all meetings will soon be available on the POAAL website - www.poaal.com.au.
Published on 13 June 2006
WA Meeting - 25 June
POAAL's WA Branch is holding a meeting for Licensees in Perth on Sunday 25 June.
WHEN: Sunday, 25 June 2006
TIME: 1:30pm start
WHERE: Saville Park Suites, 201 Hay Street, Perth
WA State Chairman, John Fisher, will report on his recent Consultative and Security meetings with Australia Post. A representative from the POAAL National Office will report on recent national meetings with Australia Post. And there will be plenty of time for questions and networking!
Light refreshments will be served during the afternoon.
RSVP to the POAAL National Office by fax on 03 96544577 so that we can advise the hotel of numbers for catering purposes.
We look forward to seeing you there!
Published on 9 June 2006
Melbourne meeting - 25 June
POAAL's Victorian Branch is holding a Meet 'n Eat for Licensees on Sunday 25 June 2006. Join us for a meal and some shop talk.
Date: Sunday 25 June 2006
Time: 12:30pm
Venue: Preston Club Hotel, 402 Bell St, Preston
(Melway 30 F1)
The Club offers a $17 (3-course) carvery meal.
Your host will be Victorian State Chairman, Des Burns.
Please bring your POAAL membership card - there will be a lucky door prize frawn from Licensees who have their card with them.
POAAL members please RSVP to the POAAL National Office by 22 June so that we can advise final numbers.
Expenses for attending this meeting, including costs travelling to and fro, and the meal, are a tax deduction. Keep all receipts and documentation for tax purposes.
Published on 8 June 2006
Win $1000 fuel!
Membership and insurance renewal forms have been sent to POAAL members, including details of how you could win $1000 fuel!
Pay your 2006/07 POAAL membership and Public Liability Personal Accident, Marine Cargo or PDT insurance by 16 June 2006 and you will go into the draw to win $1000 fuel.
Insurance brokers GWS Genco Group have made available two $1000 fuel vouchers - one for Licensees and one for Mail & Parcel Contractors - for POAAL members paying their membership fee and insurance by 16 June 2006.
POAAL membership is great value - and you can reduce your business expenses by taking advantage of GWS Genco Group's great insurance rates.
Entries close 5pm (EST) 16 June 2006. Draw will take place in Melbourne on 19 June 2006. Winners will be notified by mail and their names published in Postal News, Q3 2006.
POAAL cannot give insurance advice. For advice on insurance products, contact Australian-owned insurance brokers GWS Genco Group on 1300 881 229.
Published on 29 May 2006
Membership renewals 2006/07
Membership and insurance renewal forms have been sent to Licensee members of POAAL, including details of how you could win $1000 fuel!
Pay your 2006/07 POAAL membership and Public Liability and/or Personal Accident insurance by 16 June 2006 and you will go into the draw to win $1000 fuel.*
Insurance broker GWS Genco Group has made available two $1000 fuel vouchers - one for Licensees and one for Mail & Parcel Contractors - for POAAL membership paying their membership fee and insurance by 16 June 2006.
This year POAAL members can access $20m public liability insurance for less than last year's premium. Great value for POAAL members. There are also increased capital benefits for the personal accident insurance policy.
Insurance certificates will be provided for public liability insurance. Please ensure that you give AP a copy of your certificate and that you retain the original.
A tax compliant invoice/receipt will also be issued, along with your POAAL membership card.
Licensees who also operate mail contracts can take advantage of some of the great insurance prices available to mail contractors. Contact the POAAL National Office for more information.
The benefits of collective strength are yours when you renew your membership with POAAL.
*Entries close 5pm (EST) 16 June 2006. Draw will take place in Melbourne on 19 June 2006. Winners will be notified by mail and their names published in Postal News, Q3 2006.
Published on 25 May 2006
2007 Conference announced
POAAL is holding its 2007 Conference in Christchurch, on New Zealand's South Island. The Conference will be held over Easter 2007 - on Saturday 7 & Sunday 8 April 2007.
This will be POAAL's first-ever overseas conference. Not only that, but the 2007 Conference is open to all private owner/operators of post offices in Australia, New Zealand and the United Kingdom. This will be the first time ever that an international conference is being held for Australian Licensees, NZ Franchisees and UK Subpostmasters.
The Conference will take place in Christchurch on Saturday 7 April and Sunday 8 April. A reception and welcome drinks will be held on the evening of Friday 6 April, and a dinner on the night of Saturday 7 April. Delegates can bring guests to the Reception function and the Dinner.
The Conference programme, including details of guest speakers, will be released later, and will include site visits to local post offices.
Why not take a longer break and do some pre-and post-conference touring in New Zealand?
Delegate registration forms will be sent to all POAAL members, including more details on the Conference Dinner and accommodation.
More details will be available soon in the special 2007 Conference section of the POAAL website.
Published on 4 May 2006
ATMs in manual LPOs
Banking services are a protected product under Annexure B of the LPO Agreement. However, for some years, POAAL has been lobbying AP to allow ATMs to be installed in small manual LPOs, especially where there are no other banking services available to customers in the area and no likelihood of EPOS facilities being installed at the LPO.
Many small country communities are disadvantaged because of the lack of local electronic banking services. In response to customer demand, many Licensees at manual LPOs in rural and remote areas in particular have been asking POAAL to represent their interests to Australia Post.
Although our discussions have obviously been confidential, it is pleasing to now be able to report that these discussions have finally borne fruit.
A response by Australia Post to a recent Senate Estimates question on this subject indicates that where a Licensee at a manual LPO applies to AP for approval to install an ATM, AP would in most cases approve the application.
Published on 3 May 2006
Canberra meeting - 6 May
POAAL's NSW/ACT Branch will be holding a meeting for Licensees in Canberra on Saturday 6 May.
This will be a vitally important meeting, which all Licensee members in Canberra and surrounds should attend.
POAAL's Bob Chizzoniti will report on the recent Consultative Meeting with Australia Post (NSW) held last week and will discuss security issues at LPOs.
There will also be a demonstration of a note counting machine at the meeting.
DATE: Saturday 6 May 2006 (7:30pm start)
VENUE: Saville Park Suites Conference Room, 84 Northbourne Ave, Canberra
A complimentary supper will be provided for financial POAAL members attending the meeting.
RSVP to the POAAL National Office by fax on 03 96544577.
Published on 2 May 2006
Postal Industry Ombudsman
Legislation establishing the Postal Industry Ombudsman (PIO) was passed by Federal Parliament on 29 March 2006. The PIO will provide a mechanism for customers to resolve disputes with Australia Post, and possibly customer complaints against other postal operators.
Representatives of the PIO recently addressed a meeting of the POAAL Board, which provided an excellent opportunity to discuss how the PIO will interact with Licensees and Contractors. A report will be published in Postal News.
The first discussion paper regarding a PIO in Australia was published in 2002, and POAAL has supported the concept from the beginning. POAAL made a detailed submission in response to the discussion paper. It was pleasing to see that many of POAAL's suggestions were incorporated into the PIO model.
It is POAAL's hope that the PIO will lead to an even more reliable and professional postal service in Australia.
For more information on the PIO, visit the website at www.pio.gov.au.
Published on 1 May 2006
Sydney meeting - 2 May
A Meeting for Licensees will be held in Sydney on Tuesday 2 May.
This will be a vitally important meeting, which all Licensee members in Sydney should attend.
POAAL's Bob Chizzoniti and John Dixon will report on their recent Consultative Meeting with Australia Post (NSW). They will discuss security issues at LPOs, particularly in relation to recent armed hold-ups in the Sydney area.
Chris Lenton (Operations Manager, Australia Post Corporate Security Group,
NSW/ACT) will be present.
There will also be a demonstration of the SprintQuip note counting machine.
DATE: Tuesday 2 May 2006 (7:30pm meeting start)
VENUE: Ramsgate RSL (Gallipoli Room), cnr Ramsgate Rd & Chuter Ave, Ramsgate
Please note the change in date and venue.
Put this date in your diary now. This is a "must-attend" meeting for Sydney Licensees.
The bistro at the club will be open from 5:30pm for meals if you want to eat at the club prior to the meeting.
Please direct any queries to NSW State Chairman John Dixon. (Contact details in Postal News.)
RSVP to the POAAL National Office by fax on 03 96544577.
Published on 24 April 2006
Mail2Day Commissions
Licensees have noted that Australia Post offered renewing PO Box customers 12 months of the Mail2Day service for the price of 9 months.
In response to a query from POAAL, AP has advised that the Licensee will still receive the full commission under this scheme.
Published on 21 April 2006
PO Box renewals
POAAL has received many complaints from Licensees regarding the performance of the new PO Box system during the hectic Box renewal season. Licensees will be pleased to know that AP has been carrying out a thorough review of the system over recent weeks. POAAL provided input last month on a number of aspects of the system that were causing significant concerns to Licensees.
AP has advised POAAL that extra computer power has been installed to better cope with demand during peak times. AP has also extended the period for closing off boxes because of the lateness in distributing PO Box renewal notices.
POAAL is of the opinion that a major technology and operational change such as this should be thoroughly tested prior to implementation. It is a sound industry practice that should be replicated in these instances.
Published on 19 April 2006
Variation to Postal Services Award
A hearing was held in the Australian Industrial Relations Commission today regarding the CEPU's application to vary the Postal Services Industry Award to reflect the Family Provisions Test Case Decision. POAAL was at the hearing representing Licensees' interests.
The Family Provisions Test Case Decision was made by the full bench of the AIRC in 2005. It affects the way that employees can take various forms of leave, such as personal leave and annual leave.
POAAL met with the CEPU prior to the hearing to discuss the CEPU's application. At that meeting it was ensured that the variation to the Award kept the spirit of the existing Award. Following that meeting, the CEPU agreed to make some amendments to their application to vary.
At today's hearing, held in Melbourne, POAAL again emphasised the issues surrounding staffing in LPOs, especially the difficulty many Licensees have in finding reliable relief staff.
The Commissioner ruled that the variation complies with the Test Case ruling and that the Award will be varied according to the CEPU's application.
The variation to the Award will have no effect on casual employees. There should be negligible impact on part- and full-time employees.
The amended Award will be available on Wagenet (www.wagenet.gov.au) in due course. Don't forget that Licensees can sign up for free updates on the federal Postal Services Industry Award at the Wagenet website.
Visit the subscription page at Wagenet and enter your email address and the code for the Postal Services Industry Award - AW830245. You will then be notified of any changes to the Award, such as safety net wage adjustments. If you change your email address you will need to re-subscribe.
It's a free service, so don't delay in signing up so that you can be kept up-to-date of any changes to the federal Postal Services Industry Award.
Published on 3 March 2006
Sands of Gallipoli
Sands of Gallipoli tops expectations for fundraising
Australia's Sands of Gallipoli collectibles have officially generated $400,000 in revenue for the country’s Returned & Services League of Australia (RSL), and is well on its way to exceeding expectations for fund raising for 2006.
The RSL national president Major General Bill Crews said "The RSL is pleased to support the Sands of Gallipoli initiative and will receive a 10% donation from Market Link Solutions on all sales of the products. These funds will support the RSL's ongoing welfare work in the veteran community." General Crews accepted the latest funds in November 2005 - just over $132,000 - at a ceremony held in Canberra.
The special Sands of Gallipoli collectibles are the brainchild of a Canberra company, Market Link Solutions. They include lapel pins, key rings, medallions, teaspoons, and plaques which contain authentic sand from ANZAC Cove.
Managing Director of Market Link Solutions, Stephen Davie, says, "We expect to surpass our target for 2006 fundraising thanks to the many thousands of Australians commemorating the ANZAC Spirit by raising money for the RSL. Our goal for this year is to raise $150,000. We're well on our way with over a $40,000 donation earmarked from early orders placed by clients, with this years donation we will exceed the $500,000 mark."
Australians have purchased over 130,000 Sands of Gallipoli items since they were introduced in 2003. Last year the most popular item has been the Limited Edition set of six commemorative medallions that depict key stages in the Gallipoli campaign. Initial stocks had sold out quickly and production was accelerated to make more sets available immediately after ANZAC Day.
The new 2006 collection has a strong ANZAC theme, depicting the service men and women of Australian and New Zealand. The limited edition medallions are housed in beautiful rotating timber display stands and are sure to appeal to collectors and those looking for a unique gift.
Orders are currently been taken for the 2006 collection, which will be delivered to retailers in late March to coincide with a national public relations campaign in mid April in the lead into ANZAC Day.
For an order form, see the 1st quarter 2006 edition of Postal News, or contact Market Link Solutions now on:
Phone: (02) 6123 2999
Fax: (02) 6262 3072
Email: sales@marketlinksolutions.com.au
Or visit their website at www.militaryshop.com.au
Published on 27 February 2006
Carded articles payment
At meetings held during the recent POAAL Licensee Get-Together Weekend, many Licensees asked about the Carded Articles Payment.
Some Licensees may deliver a large number of carded articles over the counter every week of the year. A payment for excess carded articles (in excess of 25 per week) may be negotiated with Australia Post.
There will be an item in the 1st Quarter edition of Postal News explaining the procedure.
Published on 20 February 2006
CEPU applies to vary Award
The CEPU has applied to the Australian Industrial Relations Commission
(AIRC) to vary the Postal Services Industry Award.
The CEPU's application follows a recent AIRC ruling regarding family provisions.
The variation hearing is scheduled to be held in Melbourne on 3 March 2006. POAAL will be present, as always, representing Licensees at the AIRC hearing in March.
Licensees affected by the CEPU's application do not need to take any action in relation to the hearing at this stage. POAAL will keep Licensees informed of proceedings, including the outcome of the hearing.
Published on 14 February 2006
Commitment by Australia Post
The current issue of Business Review Weekly (BRW, Jan 19 - Feb 22, 2006) features franchising. One of the featured retail networks was Australia Post's proposed franchised postshop concept. It makes for interesting reading.
Australia Post, POAAL and the CEPU were all interviewed for the article. A quote from a senior Australia Post manager will be of major interest to Licensees. Mr Bill Mitchell, General Manager Commercial, is quoted as saying, "For example, we will not locate a franchised outlet in an area that would adversely affect a corporate or licensed outlet."
This commitment by Mr Mitchell will be welcomed by Licensees.
Published on 1 February 2006
ACCC submission now online
POAAL has made submissions to the ACCC in response to the ACCC's request for submissions regarding the public disclosure of record keeping information received from Australia Post. The ACCC invited POAAL to make submissions on this matter.
POAAL's initial and secondary submissions can be viewed at the ACCC website.
Submissions from Australia Post and other organisations can also be viewed.
Published on 17 January 2006
Big Pond buy one get one free
Another good result for Licensees thanks to POAAL.
A number of Licensees contacted POAAL in regard to the "Great Brands at
Great Prices" catalogue, which was due to commence today. Included in the
catalogue is a "buy-one-get-one-free" promotion for Big Pond dial-up. Some
Licensees had been advised by Australia Post that they could take part in
this promotion, however the cost of supplying the free product was to be
borne by the Licensee!
POAAL raised this matter with Australia Post at a national level. Following
our representations, Australia Post has advised us that Licensees can
participate in this promotion, and that Licensees will be recompensed for
the buy-one-get-one-free offer. Australia Post headquarters has advised
their State counterparts of this decision.
Published on 16 January 2006
Licensee Get-Together Weekend
11/12 February is Licensee Get-together Weekend! POAAL will be holding meetings for Licensees in all States on the weekend of 11/12 February 2006.
There will be meetings in capital cities and regional areas, including:
Wagga Wagga - 6:30pm, Saturday 11 February
Sydney - 1:30pm, Sunday 12 February
Rockhampton - 6pm, Saturday 11 February
Brisbane - 7pm, Saturday 11 February
Cairns - 12noon, Sunday 12 February
Adelaide - 12:30pm, Sunday 12 February
Launceston - 6:30pm, Saturday 11 February
Bairnsdale - 12:30pm, Sunday 12 February
Melbourne - 12:30pm, Sunday 12 February
Perth - 1:30pm, Sunday 12 February
This will be a great opportunity for Licensees to share a meal and network with fellow Licensees. Many of these meetings will be "Meet 'n Eat" get-togethers, where Licensees can share a meal together and talk shop.
Meeting notices will be sent to POAAL members very soon.
Published on 13 January 2006
Happy New Year!
POAAL wishes all its Licensee members (and their tired feet!) a restful break and a prosperous New Year.
Please note that the POAAL National Office will be closed only on public holidays over the Christmas/New Year break.
11/12 February is Licensee Get-together Weekend! POAAL will be holding meetings for Licensees in all States on the weekend of 11/12 February 2006. Look out for meeting notices in January!
Published on 26 December 2005
Legal aspects of buying and selling a franchise
LEGAL ASPECTS OF BUYING, RENEWING, EXTENDING AND SELLING ANY FRANCHISE
Article supplied by MCP Commercial Lawyers.
Introduction - Buying, extending, renewing, or selling any Franchise will affect your life for future years. Parties must be aware of legal issues involved in such a transaction and recognise that both Franchisees and Franchisors have justifiable business interests to protect. Franchisors must know what they are selling and a potential Franchisee must know what they are buying. A Franchisor must also determine the most advantageous structure of ownership to operate the business. This article aims to address some prevalent issues and common problems relating to Franchising.
Disclosure - A minimum level of disclosure is required by the Trade Practices (Industry Codes – Franchising Regulations 1988) (the “Code”), aimed to provide information to the Franchisee in order to allow them to make an informed decision based on accurate information on whether to become involved in a Franchise. A Disclosure Statement must be provided by the Franchisor to the prospective Franchisee at least fourteen (14) days before entering into the agreement. It must contain details and experience of the Franchisor, litigation that the Franchisor is a party to, fees and costs, intellectual property, and goods and services you must acquire or provide.
A Franchisor must not make misleading or deceptive statements. The law provides remedies against such behaviour including a claim for damages and other remedies including some under the Federal Trade Practices Act or the relevant State or Territory's Fair Trading Act. Further, any breach of the Code is enforced under section 51AD of the Trade Practices Act 1974.
Documentation - Any sale, renewal, extension and/or purchase should be detailed in writing in a Franchise Agreement identifying what is expected from each party, including what they must do, how much and when they must pay and what is being transferred. It may be necessary to have completion of the Contract subject to various conditions such as cooling off, finance, liquor licensing, and transfer of lease, minimum trading levels over a period of time and/or the satisfaction of the Franchisee’s accountant with the financials of the Franchise.
Training and/or Operations Manual – Franchisors generally provide manuals to assist with the operation, management and training. These documents must be consistent with the Franchise Agreement. And should be a useful resource for all parties.
What is being transferred? - Components of a Franchise usually include names, goodwill, premises (lease or ownership), equipment, machinery and fixed assets, stock, current orders, supply agreements, intellectual property, and licenses. The Franchisor must be able to guarantee the transfer of the ownership of all components to the Franchisee. When negotiating a price for a Franchise, consideration of the plant and equipment, location of premises, goodwill and stock are vital. It may be necessary to seek an independent valuation of the business.
Fees - A Franchise may consist of various fees. These fees may include a royalty, sign on/establishment, marketing, advertising, training, management and software licence fee.
Industry Requirements - It is important to ensure a Franchisee is aware of industry and general requirements affecting the Franchise. Appropriate industry bodies, existing Franchisors or the local council may be helpful in obtaining additional information.
Franchise Territory - It must be determined prior to commencement of the Franchise whether the Franchisee is granted an exclusive or non-exclusive territory, be limited to a particular site, or may operate a business which is substantially the same in a certain defined area.
Term and Termination of a Franchise Agreement – The term of a Franchise Agreement will vary from one Franchise to another. There may also be an option to renew the arrangement for a further term. This will generally be addressed in the Franchise Agreement. Termination may be by either agreement or assignment (subject to Franchisor consent). The arrangement may also be terminated if the Franchisee no longer holds relevant licences or permits on expiration of the term of the Agreement.
Remedies - The Code provides a mediation process between the parties if there is a dispute. Due to the time and cost involved, litigation should be seen as a last resort. Apart from contractual remedies available to both the Franchisor and Franchisee, various provisions of the Code and Trade Practices Act prescribe various remedies such as injunction or making orders varying or refusing to enforce the agreement and list several offences.
Conclusion – Buying, extending, renewing or selling a Franchise is exciting yet inherently involves risk. What may appear simple can often end in financial and legal hardship. Whether as a buyer or seller, it is strongly recommended that advisers including accountants and lawyers are involved in the process, to ensure rights and obligations are respectively protected and honoured.
DISCLAIMER: This information is provided as a broad overview and should not be relied upon as a substitute for legal advice. If you require further advice in relation to the above or Property, Franchising, Leasing, Trademarks or Commercial or Corporate Law, please contact Mike Poynter or Shane Frost @ MCP Commercial Lawyers on (03) 9620 2001. www.mcpgroup.com.au
Published on 5 December 2005
Workers Compensation
As announced in the 4Q edition of Postal News, GWS Genco Group, POAAL's appointed insurance broker, has arranged a Workers Compensation policy, designed to suit the needs of Licensees and Mail Contractors in all States and Territories.
- GWS Genco Group has negotiated with QBE Insurance, one of Australia's largest insurance companies, to provide:
- Competitive pricing;
- Easy to complete documentation; and
- A streamlined claims process
Who needs to take out a Workers Compensation policy?
- Is your business a registered company?
- Do you employ workers?
- Do you employ apprentices or trainees? (regardless of remuneration paid)
- Are you a working director or employ family members?
If you answer yes to any of these questions then you may require a workers compensation policy. In the case of working Directors, you may need to also identify those Directors on the policy to ensure coverage.
A Quotation Request Form can be downloaded as a PDF.
For more information please contact GWS Genco Group. Phone 1300 881 229 (Melbourne callers 9828 6700) or fax (03) 9828 6777.
Published on 29 November 2005
NSW Branch meeting - 29 November
POAAL's NSW Branch is holding a Branch meeting for Licensees on Tuesday 29 November.
DATE: Tuesday 29 November 2005
TIME: 7:30pm
VENUE: Canterbury Hurlstone Park RSL Club, Segenhoe Room, 127 Crinan Street, Hurlstone Park.
Please note that the Segenhoe Room has its own entrance.
Free parking available directly opposite the venue in Crinan Street.
Tea and coffee will be provided.
- Guest presenters:
- Garry Metcalf from Tarshay Business Brokers will discuss "Preparing your LPO for sale", and other matters relating to preparing your business for sale
- Stanley Ng from iDream Australia will make a short presentation and Licensees will be able to view some of iDream's products
(There will be a Mail Contractor meeting immediately before the Licensee meeting.)
Please RSVP to the POAAL National Office by fax on 03 96544577.
Published on 25 November 2005
Ararat Meet 'n Eat - 27 November
POAAL's Victorian Branch is holding a Meet 'n Eat in Ararat on 27 November.
DATE: Sunday 27 November 2005
TIME: 12noon
VENUE: Ararat RSL Club, 74-76 High St, Ararat. (Opposite YMCA)
Ararat RSL Club has a special Sunday lunch menu for $11. Come along and enjoy a meal while meeting with other Licensees and POAAL's Victorian State Chairman, Des Burns.
So that we can book the tables, please RSVP by Monday 21 November 2005 to the POAAL National Office by fax or by phone.
We look forward to seeing you there!
Published on 17 November 2005
Senate Estimates hearings
Senate Estimates hearings in relation to AP matters were held on 31 October. Representatives from Australia Post were quizzed by Senators on a number of matters, including fuel price rises and AP's "Franchised postshop" proposal.
For a transcript of the hearings, please visit the Parliament House website. The transcript can be downloaded as a PDF.
Published on 16 November 2005
Tasmanian Meeting - 20 November
POAAL's Tasmanian Branch is holding a Branch meeting for Licensees on Sunday 20 November in Campbell Town.
DATE: Sunday 20 November 2005
TIME: Smorgasbord lunch at 1pm, followed by meeting at 1:30pm
VENUE: Campbell Town Hotel
If you are coming to lunch, please let us know so that we can order enough food!
The meeting will be preceded by a State AP/POAAL Consultative meeting where POAAL will be represented by the State Committee. POAAL State Chairman, Murray Stone, will give members a briefing on the Consultative meeting.
Please RSVP to the POAAL National Office by Thursday 17 November.
Published on 14 November 2005
Victorian Branch Meeting - 17 November
The POAAL Victorian Branch will hold a Branch Meeting for Licensees on Thursday 17 November.
Please note the new venue - East Bentleigh Scout Hall
DATE: Thursday 17 November
TIME: 7:30pm start (A Mail Contractor meeting will precede the Licensee meeting)
VENUE: East Bentleigh Scout Hall, Mackie Road, East Bentleigh (Melway ref 69 C12)
Victorian State Chairman, Des Burns will brief Licensees on the latest information from the recent State Consultative Meeting with Australia Post.
Bret Harris from Today's Systems & Technology Group (TSTG) will demonstrate some of the security equipment, including Head Counting and Video Surveillance equipment.
There will be a lucky door prize for financial members, so bring your membership card with you!
Published on 3 November 2005
Geeveston meeting (Tas) - 8 November
POAAL's Tasmanian Branch is holding a Meet 'n Eat at Geeveston in Tasmania's beautiful Huon Valley on Tuesday 8 November.
DATE: Tuesday 8 November
TIME: 7pm
VENUE: Ma Pippins Restaurant, Church St, Geeveston
Meals are available at reasonable prices, or you can just pay $10 each for nibbles.
RSVP: Please reply by noon on Monday 7 November to the Geeveston LPO.
Published on 2 November 2005
Adelaide Meet 'n Eat - 27 November
POAAL is holding a Meet 'n Eat in North Adelaide on Sunday 27 November 2005.
This meeting is for Licensees and Mail/Parcel Contractors.
DATE: Sunday 27 November 2005
TIME: 12 noon
VENUE: Najjars Cafe, 21-23 O'Connell St (cnr Ward St), North Adelaide
Meals are available at your own cost.
There will be a lucky door prize for each meeting, so please bring your POAAL membership card with you to be in the draw.
Please RSVP by Friday 25 November to the Balhannah LPO or to the POAAL National Office.
Published on 31 October 2005
AP's "franchised postshop" proposal
Australia Post has circulated a Licensee Information Bulletin extolling its "franchised postshop" proposal. AP has also advertised in many major newspapers, calling for expressions of interest in their new proposal.
- Does AP have any "franchised postshops" to sell?
- Will AP convert its corporate post offices to "franchised postshops"? Unlikely.
- Will many Licensees be shortsighted enough to convert to franchised postshop operations? Unlikely.
- Will many Licensees sell their LPO to AP so that it can be converted and re-sold? Unlikely.
- Will "franchised postshops" be as profitable as LPOs? Unlikely.
- Will AP try to sell its four franchised postshop "pilot" sites? Probably.
Licensees who are invited to an AP "Information session for Licensees" do not have to attend. This invitation appears to be targeting tier 1 LPOs in metro and regional areas. AP claims that Licensees "will be under no obligation" and that "there will be no pressure from Australia Post for a Licensee to be involved in this program", however we understand from the calls we've received that some Licensees may feel under an obligation and under pressure.
- Our advice to Licensees in regard to franchised postshops is:
- THINK ONCE
- THINK TWICE
- THINK AGAIN
- Ring your POAAL State Chairman to discuss it
If someone from AP visits or calls you and tries to convince you that the "franchised postshop concept" is right for you, listen carefully but make no commitment. You could probably benefit from some legal advice.
Licensees will note in the AP bulletin the word "voluntary" in relation to LPO buybacks. That means that you cannot be forced into it. It is difficult to see any benefits of changing from an indefinite term, protected Licensed Post Office Agreement to a limited term franchising agreement where AP has all the control.
Protect your investment in your LPO. Don't let yourself be pressured by AP - call your POAAL State Chairman if you have any queries.
Published on 24 October 2005
AP 2005 Annual Report
Australia Post has released its Annual Report.
It can be viewed online at the Australia Post website.
Published on 18 October 2005
Tasmanian Meet 'n Eat - 23 October
The POAAL Tasmanian Branch is holding a Meet 'n Eat on Sunday 23 October 2005.
We'll meet at 12 noon for lunch and lots of shop talk!
VENUE: The Grand Chancellor Scamander Beach Resort
We have arranged a special overnight rate at the Resort on the Saturday night for members and partners who want to get away from it all for the weekend on the beautiful East Coast of Tasmania.
For more details and to RSVP contact POAAL's National Office.
Published on 10 October 2005
Meet 'n Eat in Cairns - 7 October
POAAL is holding a Meet 'n Eat in Cairns on Friday 7 October 2005.
Join with your fellow Licensees and Mail Contractors in Cairns for good food and lots of shop talk.
WHEN: Friday 7 October, 7pm
VENUE: Cazaly's, Mulgrave Rd, Cairns.
Host for the evening will be Dennis Jenner, POAAL Associate Director. Dennis has many years of experience both in the post office and as a Mail Contractor and will update both Licensees and Mail Contractors on National issues.
Please RSVP by 6 October by phone or fax to John Zappala at the Bungalow LPO.
Published on 27 September 2005
Business insurance for your LPO
Is your business insurance ready for renewal? A number of Licensees who have recently taken out business insurance for their LPO have advised POAAL that they have unwittingly renewed for less than a year, and thus their premium has looked more attractive than it really is.
Licensees should carefully check the paperwork received from any insurer, ensuring the sums insured and levels of cover meet your requirements. Pay special attention to the period of insurance, whether the policy runs for a full 12 months or for a shorter term. You may think you have purchased a cheap product whereas, in fact, it is the policy period that reduces the premium. The insurance broker must point out the policy period.
Consider the business insurance offered by GWS Genco Group, POAAL's appointed insurance broker. GWS Genco Group is an Australian owned company, and they have secured excellent premiums for LPO business insurance.
Contact any of the team at GWS Genco Group on 1300 881 229 (Melbourne callers 9828 6700) for all your insurance needs.
Published on 19 September 2005
New EPOS screens and PIN pads
Following a recent POAAL Newsletter announcing the new EPOS PIN pads, POAAL was asked by a number of Licensees if the new EPOS PIN pads would be affected by interference from mobile phones. AP has advised that the new PIN pads meet the relevant Australian/NZ standards for radio disturbance levels.
AP has also provided POAAL with further details on the disposal strategy for the EPOS monitors and PIN pads that are to be replaced. The strategy is for zero landfill. To achieve this, AP will first maximise re-use of the old equipment and then to recycle. Working models will be sold and non-working models will be sent to an accredited disposal operator who will break them down into the main categories of glass, metal, plastic and electronic components for recycling.
It is pleasing to see that AP has adopted an environmentally-friendly disposal strategy.
Published on 16 September 2005
Mail volumes for US Postal Service
The US Postal Service recently announced that its total mail volume for July 2005 was 227 million articles. This is 1.4% lower than July 2004. Overall this year, mail volumes in the USA have increased by 2.6%.
This corresponds with a study by US firm Pitney Bowes ("Electronic Substitution for Mail: Models and Results; Myth and Reality") that found that while volumes for different categories of mail are fluctuating, mail volumes in the USA are generally flat.
Published on 14 September 2005
Longreach Meet 'n Eat - 17 September
The POAAL Queensland Branch is holding a Meet 'n Eat for Licensees and Mail Contractors in Longreach this Saturday, 17 September.
Local Licensees and Mail Contractors are invited for an evening of good food and lots of shop talk. If you live within driving distance of Longreach, then why not treat yourself (and your partner) to a tax deductible meal in Longreach this Saturday night.
VENUE: Albert Park Motor Inn, Cnr Sir Hudson Fysh Drive & Stork St, Longreach.
TIME: Let's meet for drinks in the bar at 6:00pm then have dinner at the Oasis Restaurant
Host for the evening will be Dennis Jenner, POAAL Associate Director. Dennis has many years of experience both in the post office and as a Mail Contractor.
RSVP: We have to advise the Restaurant of numbers, so if you are able to attend RSVP to the POAAL National Office by midday Friday 16 September by phone 03 96544533 or by fax 03 96544577.
If you require accommodation at the Albert Park Motor Inn, their phone number is 07 4658 2411.
Published on 12 September 2005
Western Union Gold Card
Western Union has recently announced the introduction of the new Western Union Gold Card, which is aimed at frequent users of the Western Union money transfer service. POAAL wrote to AP asking for details of the new Gold Card, and an update on when the service will be available at post offices.
The Western Union Gold Card will enable customer details to be stored with Western Union. This should reduce the time required to complete transactions because of the details recorded on the card. AP estimates that transaction times for customers using the Western Union Gold Card should be reduced by 35%.
AP advises that its systems are currently being upgraded to accept Western Union Gold Cards from October 2005.
Western Union money transfers are a growing source of business for Licensees, and it is hoped that the Gold Card will make Western Union transactions simpler and swifter, and that there will be an increase in repeat business at LPOs.
Published on 9 September 2005
Adelaide meeting for Licensees - 27 September
A meeting for Licensees will be held in Adelaide on Tuesday 27 September 2005.
DATE: Tuesday 27 September
VENUE: All Seasons Adelaide Meridien Hotel, North Adelaide
TIME: 7:30pm start.
Refreshments will be provided during the meeting and meals are available prior to the meeting at your own cost. Parking is free.
- Speakers:
- SA/NT State Chairman, Rod Row, will brief Licensees on National issues and the recent SA/NT AP/POAAL Consultative Meeting
- A representative from insurance brokers GWS Genco Group will be present and will take questions
- Aussie Imports will make a short presentation and Licensees will be able to view some of their line of impulse buy giftware
- Nino Ruscitti from Blount Osborne Walsh, LPO Business Brokers, will discuss "Preparing your LPO for sale" and other general information
Prior to the Licensee meeting there will be a Mail Contractor meeting, starting at 5:30pm.
Bring your POAAL membership card - there will be a lucky door prize drawn from Licensee members who have their card with them.
RSVP to the POAAL National Office by fax on 03 96544577 by 23 September 2005.
Published on 7 September 2005
New EPOS screens and PIN pads
AP gave POAAL representatives a preview of the new EPOS screens and PIN pads that will soon be delivered to LPOs and corporate post offices.
The new screens are a significant improvement on the existing EPOS screens. The new screens are 15" LCD flat screens. They have a larger viewable area, the screens can be tilted to different angles and there will be reduced glare, which should improve working conditions at the counter. The reduced footprint should also be well-received by Licensees.
The new PIN pads will also be a welcome step forward in technology. AP advised that the new models will be more reliable than the existing PIN pads. We hope that there will be a significant improvement in first-time scans for cards! AP is confident that the new technology, combined with recent communications upgrades, will lead to faster card processing times.
The PIN pads are very similar to the familiar models used in major supermarket chains, and this should improve the useability of the PIN pads for customers.
AP advised that the new screens and PIN pads will be delivered to LPOs over the coming months. Licensees are asked to store the equipment pending installation by AP technicians. Installations should take place in January 2006.
AP also noted that the old PIN pads will be disposed of with zero landfill, which is good news for the environment.
Published on 30 August 2005
LPO Premises
Each individual LPO Agreement should contain a diagram of the floor plan of the LPO, showing quite clearly the agreed area which has been set aside for Australia Post products/services.
Licensees should note the word "agreed". That means that the designated area for AP must not be imposed upon the Licensee by AP - it is agreed between the parties, ie the Licensee and AP.
The agreed AP portion of the premises is to be marked clearly and unambiguously on the diagram and signed by both parties. It forms part of the LPO Agreement and must be bound in with the Agreement, not a loose-leaf addition.
In the agreed AP part of the LPO, Licensees must only stock, display, advertise and promote Australia Post sourced products and services. Bear this in mind when you are considering the layout for your LPO, as the obvious restrictions of this could have a major impact on the profitability of your business as a whole.
AP's brand and image is a valuable and recognisable one and should not be diluted by the introduction of non-AP sourced products and services in the AP designated area. As most Licensees will testify, the postal business increases when customers can easily recognise a post office - from inside or outside.
However, if you are asked by AP to designate your entire area for AP-sourced products and services, your income could be severely limited as you would not be able to obtain products from other suppliers. Be very wary if AP asks or expects you to agree to the words "stand alone" on your diagram. This means that you would not be able to stock or sell any products or services which were not sourced from AP. Is that what you want?
Published on 26 August 2005
Business insurance for your LPO
In March this year, insurance broker GWS Genco Group was appointed to act for POAAL and its members.
GWS Genco Group has recently sent renewal notices to all Licensees who took out business insurance with POAAL's previous insurance broker.
If your insurance falls due on 1 September and you have not yet received your renewal notice, please contact insurance broker GWS Genco Group immediately on 1300 881 229 to arrange your insurance renewal.
GWS Genco Group can provide competitive premiums for various insurances such as:
- Workers Compensation
- Business Insurance (including in-conjunction)
- Motor Vehicle & Motor Bike (Business use for mail runs only)
- Personal Illness
- Courier Personal Accident
Published on 24 August 2005
Senate Estimates - AP responds to questions on notice
Legal Costs
Senator Marshall had posed some questions to Australia Post representatives regarding the level of expenditure by Australia Post on external legal advice, ie funds spent on lawyers outside the AP internal corporate legal area. Australia Post responded recently, noting an extensive list of lawyers which it had used. It noted that for the 2004/05 year it spent $9,767,000 on "external" lawyers.
Bank@Post
Australia Post was asked some questions about Bank@Post by Senator Conroy. Australia Post advised that the Bank@Post rollout to manual LPOs will be completed by December 2006. The first phase, in which 20 manual LPOs were upgraded to electronic outlets, was completed by 30 June 2005.
At the end of the rollout, there will be about 540 LPOs still operating under manual conditions.
Paperwork on taking over an LPO
In response to a question on notice by Senator Conroy, Australia Post advised that a site-specific LPO Agreement is provided to the incoming Licensee approximately 30 days prior to signing.
Other questions on notice
Australia Post provided responses to several questions on notice, on matters such as Private Box installations, provision of post office services in new residential or industrial areas, Community Postal Agent disputes, and a number of Mail Contractor issues.
Published on 19 August 2005
Variation of Award
A hearing was recently held at the AIRC to consider the pay rates in the Postal Services Industry Award. POAAL appeared at the hearing on behalf of Licensees.
The CEPU applied to the AIRC to vary the Award with respect to the Safety Net Adjustment approved by the AIRC in May 2005.
The new pay rates are available on WageNet or by ringing Wageline in your State. The new pay rates take effect from the first pay period on or after 11 August 2005 and remain in force for twelve months.
The wage increases apply to all LPOs bound to the Award. This includes LPOs that were part of the first action by the CEPU in 2002, the LPOs that were subject to the recent second log of claims by the CEPU, and all LPOs in Victoria that are subject to the Award courtesy of the CEPU's Common Rule application.
It should be noted that the Award applies to the LPO, not the Licensee, so when a logged LPO changes hands the Award still applies.
POAAL's work for Licensees in relation to the Award incurs no extra cost to individual Licensees.
Published on 15 August 2005
Background music at your LPO
As advised by POAAL in Postal News Q2 2005 (page 9), if a radio is playing background music of the LPO, the Licensee might have to pay a license fee to APRA.
A fee also applies for playing of pre-recorded music, television, and music played as hold music.
In all these examples the Licensee requires either permission from the copyright owner or a license from the relevant authority.
The Licensee may need a licence from the PPCA in the case of playing pre-recorded music, ie CDs, tapes, etc. This is because there are at least two copyrights in any recording.
The first copyright is the copyright in the song. This copyright is covered by the APRA licence. The second copyright is in the recorded version of the musical work. The PPCA grants licences for the broadcast and public performance of recordings.
Both APRA and PPCA licence fees may be a tax deductible expense and the GST component an input tax credit. Consult your accountant to see whether or not you can claim the fees as a tax deduction.
APRA has advised POAAL that it has written to all Licensees regarding the need for an APRA licence. Please read their letter carefully and take the matter seriously.
For more information on licensing, contact:
APRA - 1300 852 388 - www.apra.com.au
PPCA - (02) 8569 1111 - www.ppca.com.au
Published on 15 July 2005
NSW meetings
A POAAL meeting for Licensees was held at the Ramsgate RSL on Sunday 10 July. The meeting was well-attended, and featured guest speakers from the CEPU and insurance brokers GWS Genco Group.
Many lively discussions were held, covering matters such as security, margins, balancing, and LiPOMS.
POAAL would welcome input from Licensees in the Sydney area as to venues for future meetings. Your input is also welcomed on what would be the most convenient time for POAAL to hold meetings for Licensees.
A report on the meeting will appear in the next edition of POAAL's quarterly journal, Postal News.
Published on 11 July 2005
Second log of claims - reminder
Licensees whose LPOs were recently roped in to the federal Postal Services Industry Award are reminded that they are required to commence paying at the Award rate (or better) from the first pay period in July 2005. The full Award and a summary of the Award are available to download at WageNet.
Published on 30 June 2005
2005/06 POAAL membership & insurance
Don't forget to renew your POAAL membership this month! POAAL membership and any insurances taken with POAAL membership fall due on 30 June 2005.
To ensure that your membership (and any selected insurances) stay current, send your renewal form and payment to the POAAL National Office as soon as possible. Renew now to receive your membership card, tax invoice, and any appropriate insurance certificates.
You can pay by credit card over the telephone and maybe pick up frequent flyer points! Ring the POAAL National Office now!
Published on 29 June 2005
Sydney meetings - 10 July
POAAL's NSW Branch is holding meetings for Mail Contractors and Licensees on Sunday 10 July 2005.
DATE: Sunday 10 July
VENUE: Kokoda Room, Ramsgate RSL Club
TIME: 10:30 for Mail Contractors, 1:30pm for Licensees
Bistro meals are available at the club so please join us for lunch.
- Speakers:
- A representative from insurance brokers GWS Genco Group will be present at both meetings and will take questions
- A representative from the CEPU will attend the Licensee meeting and will answer any questions Licensees may have on the Postal Services Industry Award for LPO staff
- POAAL NSW Committee members will be present
There will be a lucky door prize for each meeting so please bring your membership card with you.
Please RSVP by fax to the POAAL National Office on 03 96544577.
Published on 27 June 2005
Tasmanian Branch Meeting - 17 July
POAAL's Tasmanian Branch is holding a Branch Meeting in Campbell Town on 17 July 2005.
VENUE: Campbell Town Hotel
DATE: Sunday 17 July
TIME: 1:30pm start
A complimentary lunch will be provided from 1pm to 1:30pm. If you are joining us for the lunch you must let us know so that we can order enough food! Please RSVP to the POAAL National Office.
Tasmanian Branch Chairman, Murray Stone, and the Committee will give a briefing on the AP/POAAL State Consultative Meeting which is set down for that morning.
A session on LiPOMS payments will be part of the Licensees meeting. Licensees at EPOS LPOs are invited to bring along a monthly LiPOMS statement and your "Schedule B". When we have run these sessions before we have found that Licensees who have been in the industry for years have still been missing out on payments.
Bring your POAAL membership card - there will be a lucky door prize at the meeting, drawn from Licensee members who have their card with them.
Note: this meeting is for financial POAAL members only. If you have yet to renew your membership, join before 17 July or bring your membership form and pay on the day.
Published on 23 June 2005
Pricing errors in EPOS - update
At POAAL's request, AP has been investigating the problem of discrepancies between EPOS terminals in the same office in the pricing of AP-sourced products. POAAL raised this matter with AP at a national level following input from a number of Licensees across Australia.
POAAL was concerned that these discrepancies in pricing could mean that Licensees' margins are reduced by virtue of the items scanning as an incorrect (lower) price. It could also lead to conflict with customers over comparative prices.
AP has advised POAAL that where Licensees encounter this problem, they should contact the National EPOS Helpdesk to report it. AP advised that the Helpdesk has a remote process that it can run to synchronise the LPO server and terminals.
AP advised POAAL that it is developing software changes that they hope will eliminate the occurrence of pricing errors between EPOS terminals at the same outlet.
Published on 22 June 2005
Demand Chain Management
As reported in The Australian (31 May 2005), AP is trialling a demand chain management system called Teradata. Demand chain management (or DCM) was discussed at the recent National Retail Marketing Committee meeting, in which POAAL participated.
The system being trialled collates historical retail sales data and uses that data for sales forecasting. DCM will determine purchase quantities and monitor ongoing sales performance. At present the system is being trialled in a number of corporate post offices.
AP's use of DCM was the reason for the discounting of AP retail products in the lead-up to Christmas 2004, which caused much anger and disappointment among Licensees who stock AP retail products. POAAL has reminded AP that Licensees purchase stock from AP, and that when AP discounts retail stock those discounts have an impact on Licensees.
AP has plans to further extend the use of DCM systems. An article will be published in the next edition of Postal News to give Licensees more information on how DCM will impact on Licensed Post Offices.
Other companies that use Teradata products include National Australia Bank and Vodafone.
Published on 20 June 2005
Optus billpay - 55c charge
POAAL is disappointment that Optus has chosen to impose a 55c fee on customers who pay their Optus bill at a post office. The advice initially issued by Optus to its customers inferred that the new fee was introduced by AP. This is not the case. Future advice to customers by Optus will be re-worded.
Published on 17 June 2005
AIRC hearing 31 May - report
POAAL represented Licensees at the recent Australian Industrial Relations Commission (AIRC) hearing in Melbourne held on 31 May 2005. The CEPU's application to "rope in" a further 318 LPOs to the Postal Services Industry Award was considered by Commissioner Foggo.
Prior to the hearing, POAAL spent considerable time negotiating with the CEPU to delete from the original list of 450 LPOs those offices which either have no staff or where postal business is not the predominant business.
At the hearing, the CEPU requested an immediate operative date for the Award at those 318 LPOs, however the Commissioner agreed to POAAL's request for a delay in commencement to the first pay period on or after 1st July 2005. This gives Licensees and their staff some time to consider the Award, including its pay rates and conditions.
This minimum rates award now applies to several hundred LPOs across Australia, including all LPOs in Victoria where postal business is the predominant business. It should be noted that the Award applies to the LPO, not the Licensee, so when a logged LPO changes hands, the Award still applies.
POAAL's work for Licensees re the Award incurs no extra cost to
individual Licensees. Another service provided by POAAL for Licensees.
The Award may be downloaded from WageNet or by calling Wageline in your State.
For more information on the Award, visit the Industrial Relations section of the POAAL website.
Published on 15 June 2005
Cairns Meeting - 20 June
POAAL's Queensland Branch is holding a meeting for Licensees in Cairns on 20 June.
VENUE: Cairns RSL Club, 115 Esplanade, Cairns
DATE: Monday 20 June
TIME: 7pm
Free admission!
Counter meals are available at Cairns RSL Club.
Nic Winkelmuller from LPO and Business Sales Business Brokers will be giving a short presentation and will be available to answer your questions.
Garry Pennington from Customs will also speak at the Cairns meeting.
Bring your POAAL membership card - there will be a lucky door prize at the meeting, drawn from Licensee members who have their card with them.
There will also be a Mail Contractors' meeting prior to the Licensee meeting.
Published on 14 June 2005
National Wage Case
The AIRC handed down its National Wage Case Decision on 7 June, granting a $17 per week increase in all federal award rates. It is anticipated that the CEPU will apply to the AIRC to vary the Postal Services Industry Award in line with this increase later this year. POAAL will keep Licensees informed on this matter.
Coffs Harbour Meeting - POSTPONED
The POAAL meeting scheduled to be held in Coffs Harbour on 19 June has been postponed.
Licensees and Mail Contractors will be alerted to the rescheduled date for the meeting.
POAAL apologises for any inconvenience caused.
Published on 10 June 2005
Licensee Commissions 2005/06
POAAL has completed consultations with AP regarding LPO commissions for 2005/06 as per clause 9(b) of the LPO Agreement. POAAL is pleased to announce that there will be an increase in LPO National and State Billpay Commissions and Banking Commissions for 2005/06.
Licensees should soon receive official advice from AP noting the change in commissions and the process by which these commissions are determined. Carefully inspect the advice. Licensees should also receive two copies of Annexure A, initialled by an AP representative. One copy is for you to initial and attach to your LPO Agreement. Initial the other and return to AP for their records.
AP also acceded to POAAL's request for an extension of the Interest Free Loan for security upgrades at LPOs for a further year. The hourly rate for MSP will also increase.
Published on 9 June 2005
Townsville meeting - 19 June
POAAL's Queensland Branch is holding a meeting for Licensees in Townsville on 19 June.
VENUE: Southbank Hotel, Townsville
DATE: Sunday 19 June
TIME: 1:30pm
Free admission!
Nic Winkelmuller from LPO and Business Sales Business Brokers will be giving a short presentation and will be available to answer your questions.
Bring your POAAL membership card - there will be a lucky door prize at the meeting, drawn from Licensee members who have their card with them.
There will also be a Mail Contractors meeting at 10am that morning.
Published on 8 June 2005
Bank@Post
POAAL can confirm that all LPOs that will receive AP technology under Bank@Post will have the ability to perform not only banking services but also billpay.
This is excellent news for the Licensees at these LPOs. It will provide a broad base for Licensees to continue to grow their business and improve services to their community.
The first phase of the rollout commences this month, with twenty LPOs receiving EPOS technology. The remainder will be installed in the following 18 months to the end of 2006.
Published on 7 June 2005
Pricing errors in EPOS
A number of Licensees have noticed discrepancies in the pricing of AP-sourced products between EPOS terminals in the same office. POAAL has raised this matter with AP at a national level, and provided a number of examples of this problem.
These discrepancies in pricing could mean that Licensees' margins are reduced by virtue of the items scanning as an incorrect (lower) price.
AP has undertaken to investigate the problem.
Published on 6 June 2005
EPOS terminals
Licensees are reminded to leave EPOS terminals switched on at all times. EPOS terminals should only be switched off when specifically instructed to do so by EPOS Help Desk staff.
Software downloads are often performed out of hours, money order hotlists are also downloaded out of hours, SABS, and many other back office information and functionality. If the terminal is turned off, these downloads cannot take place.
Published on 2 June 2005
AIRC hearing - 31 May 2005
POAAL will be appearing on behalf of Licensees at the Australian Industrial Relations Commission on Tuesday 31 May 2005 in Melbourne.
The CEPU has applied to have a number of Licensed Post Offices "roped in" to the Postal Services Industry Award.
POAAL has been in discussions with the CEPU over the past few months on this matter.
Once again, POAAL is representing the vast majority of Licensees affected by this action at no additional cost to individual Licensees.
For more information on the Award and the roping in process, visit the Industrial Relations section of the POAAL website.
Published on 30 May 2005
Superannuation choice
From July, new Federal Government legislation will come into effect which gives many employees the right to choose which superannuation fund will receive their employer superannuation guarantee contributions. This is known as choice of superannuation fund.
If you make superannuation contributions for any of your employees (even if they are casual or part-time) you should become familiar with your obligations as an employer under choice of superannuation fund.
For more information visit the Super Choice website or ring 13 28 64.
Published on 22 May 2005
Postpoints and LSVs
Following an enquiry from a Licensee, POAAL approached AP for clarification on the sale of Express Post items by Licensed Stamp Vendors and Postpoints. The Licensee was concerned that another business in his town was selling Express Post items.
AP has advised that LSVs are only licensed to sell postage stamps. Postpoints, on the other hand, are allowed to sell Express Post products in some circumstances. Licensees can apply to AP to sell stock to Postpoints. Contact your POAAL State Chairman for more information.
Published on 20 May 2005
2005/06 Membership & Insurance
Membership and insurance renewal forms have been sent to Licensee members of POAAL.
This year POAAL offers Licensees two choices of public liability insurance coverage - $10m or $20m. The LPO Agreement requires Licensees to have $10m public liability for the LPO, however some leases (for example, LPOs situated in shopping centres) require $20m public liability insurance.
Insurance certificates will be provided for public liability insurance. Please ensure that you give AP a copy of your certificate and that you retain the original.
A tax compliant invoice/receipt will also be issued.
Published on 17 May 2005
Victorian Branch Meeting - 7 June
The Victorian Branch will be holding a Branch meeting on the evening of Tuesday 7 June.
DATE: Tuesday 7 June
TIME: 6pm for Mail Contractors, 7:30pm for Licensees
VENUE: South Oakleigh Club, Victor Road, South Oakleigh
State Chairman, Des Burns, will brief Licensees on National and State issues.
A representative from insurance brokers GWS Genco Group will be present at both meetings and will take questions.
ABC cards will make a short presentation and Licensees will be able to view some of their new line of "Let's Party Age" Cards.
There will be a luncky door prize for each meeting so please bring your membership card with you to be eligible to win!
If you would like to have a meal at the Club, you must ring the club first on 9579 4855 and book for the meal.
RSVP to the POAAL National Office by fax on 96544577 if you are attending the meeting.
Online banking continues to grow
Analysis by the Market Intelligence Strategy Centre (MISC) has shown growth of 7.3% for online banking for the December 2004 quarter.
Research suggests that many new users of online banking have been attracted by new online high interest savings accounts. MISC reports that there are not more than 7 million registered users of internet banking in Australia. Data was collected from a pool of banks, including the Commonwealth, that account for about 89% of all internet bank transactions.
MISC also reported that another factor drawing customers to internet banking was growing confidence, increased security measures and ongoing consumer education.
For more information on this report, visit the MISC website.
Published on 4 May 2005
Bank@Post
The Federal Government has announced details of the Bank@Post programme. POAAL has been lobbying federal politicians and AP to extend electronic banking services to manual LPOs - especially those in rural areas - for some time. It is satisfying to see that the Bank@Post programme targets these LPOs, and the programme should offer Licensees the opportunity to grow their business and increase the services they can offer to their local community.
The programme has been given $9.7m over four years to make Bank@Post available at over 200 manual LPOs that each perform more than 2,500 transactions pa.
AP has agreed to accept responsibility for a further 7 years for any technology shortfall fees incurred at LPOs where the number of annual transactions fails to reach the 10,000 transaction threshold.
POAAL has lobbied strongly on behalf of Licensees at manual LPOs for banking services to be extended to their businesses. POAAL successfully lobbied for many manual LPOs to received EPOS under the Rural Transaction Centre programme. We continued to lobby federal politicians after the RTC Programme funding had ceased, and Bank@Post follows on from the RTC Programme.
Twenty LPOs have been earmarked to receive Bank@Post by June 2005. The remainder will receive the service in the following 18 months.
Published on 2 May 2005
Mail2Day - update
Australia Post has responded to POAAL's extensive comments to them regarding the potential impact of Mail2Day on LPO operations. Licensee members will recall that POAAL collated responses from Committee members and Licensees from all over Australia.
- Some of the significant points from AP's response:
- the Licensee commission will be reviewed for the coming financial year
- AP is confident that the netPOS system will be able to cope with the volume of users who would access the Mail2Day application during an intense period prior to 9am opening
- Mail2Day activity will not count towards an EPOS terminal's transaction count
- Mail2Day notifications will be sent to customers once per day
- additional mail received during the day is not to be advised to customers
- the costs of a scanner would be borne by AP if the LPO qualifies for a PDET scanner
- there are no outgoing phone calls associated with Mail2Day
Published on 28 April 2005
International Cheques
Many Licensees have noticed the impact of buying and selling via EBay is having on the postal business. Vendors are posting goods to buyers, and buyers are often paying via money order. Licensees should be alert to international cheques being presented for deposit by vendors, especially when drawn on an ANZ account or other banks with an Australian and international presence.
Check that all cheques presented for deposit are drawn in Australian dollars against an Australian bank. One Licensee reported that a customer presented an ANZ cheque drawn against a New Zealand branch. The cheque was remarkably similar to a cheque drawn against an Australian ANZ branch.
Published on 26 April 2005
EPOS network upgrade
Licensees at EPOS LPOs may already be aware that Telstra representatives will be carrying out work at LPOs on the EPOS communications network.
POAAL has sought clarification from AP as to what work will be involved, what potential business disruption there might be, and what security exposure there might be. POAAL emphasised that the timing of the work must be sensitive to the business needs at the LPO, for example, any network outages at 10am on a Thursday would have a much greater impact than a network outage out of hours.
The purpose of the work is to improve speed and reliability of the EPOS communications network.
AP has advised that the work will be carried out over the next six months by Telstra staff or Telstra contractors. The Licensee will be alerted in advance of the proposed timing of the visit. The Telstra representative will need to be on site for less than an hour. It is hoped that there will only be a minimal "outage", and that any interruptions to the EPOS network will be for less than five minutes. The Telstra representative will perform work inside and outside the LPO.
Licensees should ensure that Telstra staff or contractors do not inadvertently (or otherwise) contribute to a security breach. For example, ensure that the Telstra representative doesn't accidentally leave the back door of the LPO open.
Published on 18 April 2005
Meet 'n Eat in Kendenup - 15 May
The POAAL WA Branch invites Licensees and Mail Contractors to a Meet 'n Eat in Kendenup on Sunday 15 May.
DATE: Sunday 15 May
TIME: 10am for Mail Contractors, shared barbecue or picnic lunch at noon, followed by a Licensee meeting at 1pm.
VENUE: Kendenup Hall, Hassell Avenue, Kendenup
Dennis Jenner will be present at the meeting to update members on national Licensee and Mail Contractor issues and to listen to your views.
Join us for a barbecue lunch (BYO snags, bread, etc), or if you prefer bring your own picnic lunch, and chat with your fellow Licensees and Mail Contractors.
There will be a lucky door prize at the meting, so remember to bring along your POAAL membership card.
RSVP by 13 May to the POAAL National Office by fax on 03 96544577.
Published on 16 April 2005
Meet 'n Eat in Bayswater - 2 May
The POAAL WA Branch invites Licensees and Mail Contractors to a Meet 'n
Eat in Bayswater on Monday 2 May.
DATE: Monday 2 May
TIME: Dinner followed by a meeting at 7pm
VENUE: Bayswater Hotel, 78/80 Railway Parade, Bayswater
Dennis Jenner will be present at the meeting to update members on
national issues and to listen to your views.
The hotel offers a smorgasbord for $16.95. Please RSVP to the POAAL
National Office by fax on 03 96544577 so that we may advise the hotel of
numbers.
Published on 13 April 2005
Meet 'n Eat at Capella - 16 April
The POAAL Queensland Branch invites Licensees and Mail Contractors to a Meet 'n Eat in Capella on Saturday 16 April.
DATE: Saturday 16 April
TIME: 7pm for dinner followed by an informal meeting
VENUE: Tait Gallery, Peak Downs Highway, Capella
Dinner approximately $20 per person. BYO drinks.
Please RSVP to the POAAL National Office by fax on 03 96544577.
Published on 5 April 2005
Record-keeping rules for AP
The ACCC yesterday released the Record Keeping Rules specifying information to be provided by AP under recent amendments to the Australian Postal Corporations Act 1989.
The Record Keeping Rules were developed following consultation with AP, POAAL and other industry bodies. The Record Keeping Rules may be downloaded from the ACCC website.
Published on 4 April 2005
Gippsland area Meet 'n Eat - 10 April
The POAAL Victorian Branch is holding a Meet 'n Eat in Morwell on Sunday 10 April.
DATE: Sunday 10 April 2005
TIME: 12noon for lunch, with a meeting to follow.
VENUE: Italian/Australian Club, Princes Highway, Morwell.
The Italian/Australian Club has an all-you-can-eat carvery meal available at $13.50 per person.
Paul Martin from business brokers ILW Wollermann will make a presentation. Other guest speakers and exhibitors will be confirmed next week.
Please RSVP to the POAAL National Office by fax on 96544577.
Published on 2 April 2005
POAAL submissions to Senate Inquiries
POAAL recently made submissions to two Senate Inquiries regarding the Workplace Relations Amendment Bill. The first submission related to unions' right of entry to the workplace. The Committee has released its report, and it is available as a PDF from the Parliament House website.
The second submission related to the redundancy provisions of the Bill. POAAL pointed out some of the issues surrounding redundancy payments to staff at LPOs, including capacity to pay and transmission of business. The Committee has released its report, and it is available as a PDF from the Parliament House website.
Published on 31 March 2005
Adelaide meeting - 22 April
POAAL's SA/NT Branch will be holding a Branch Meeting for Licensees on Friday 22 April 2005.
DATE: Friday 22 April
TIME: 7:30pm
VENUE: Police Club, 27 Carrington St, Adelaide
- Guest speakers:
- Gary Stone - SA/NT Manager AP Corporate Security Group
- Greg Power - from EPOS Help Desk
- Noel Paul - CEPU representative, will present on Postal Services Industry Award
SA/NT State Chairman, Rod Row, and Deputy Chairman, Des Gaspari, will update the meeting with the latest information from POAAL and answer your questions.
Meals will be available at the Police Club from 6pm at reasonable prices. If you intend coming for the meal please advise the club on 8212 2924 and mention the POAAL meeting.
Please RSVP for the meeting to Rod Row at Keith LPO.
Published on 30 March 2005
New Insurance Broker
POAAL is pleased to announce that GWS Genco Group has been appointed insurance broker for POAAL and its master policies. There has been continuous coverage for those of you who have taken out public liability or personal accident insurance with POAAL membership.
Don't forget, if you have an AP advertising A-frame at your LPO and you have public liability insurance through POAAL, then you should advise POAAL in writing so that public liability insurance coverage can be extended to cover the AP A-frame.
GWS Genco Group can provide a wide range of insurances to POAAL members, including business insurance, home insurance, personal insurance, etc. Their experienced staff can be contacted on 1300 881 229 (Melbourne callers 9459 3388).
POAAL National Office
The telephone system at the POAAL National Office is being upgraded, commencing Friday afternoon 11 March. The POAAL National Office will be unable to take telephone or fax queries from members during this time. Monday 14 March is a public holiday in Melbourne, and the telephone upgrade should be completed by the afternoon of Tuesday 15 March.
We apologise for any inconvenience. If members have any urgent queries, these should be forwarded to your State Committee. Contact details for your State Committee members can be found in Postal News.
Published on 10 March 2005
Postal Industry Ombudsman Bill
POAAL has been advised that the Postal Industry Ombudsman Bill passed the Senate with one amendment on Monday 7 March.
The ALP proposed that the Bill be amended to include private postal operators with more than 20 employees and greater than $1m annual turnover. This amendment would mean that operators such as FedEx and DHL would be covered by the PIO.
Some might say that there are very few complaints regarding private postal operators, but that could simply be a result of there being no appropriate body existing to hear complaints.
The legislation must now go before the House of Representatives.
Published on 9 March 2005
Second log of claims - update
Commissioner Grainger today handed down his decision relating to the CEPU's ambit log of claims sent to a number of Licensed Post Offices in 2004.
The Commissioner has found a dispute exists between the CEPU and a number of Licensees who were subject to the CEPU's log of claims. He has directed the parties to confer on the issues in dispute.
POAAL will again be looking after Licensees' interests in this matter. Discussions with the CEPU will commence in due course.
POAAL offered to represent all Licensees affected by the CEPU's action at no extra cost to individual Licensees. POAAL appeared in the Australian Industrial Relations Commission (AIRC) on behalf of the majority of those Licensees at hearings held in late 2004 and early 2005.
It is expected that the Licensees against whom a dispute was found will be "roped in" to the Postal Services Industry Award.
POAAL will keep Licensees up-to-date with significant developments in this matter.
Published on 8 March 2005
National Retail Marketing meeting highlights
Express Courier International
POAAL and CEPU representatives welcomed this new initiative of Australia Post's International Group. POAAL believes that this is a product and service which will be attractive to customers because of its ease of use and speed, and Licensees will promote it for the same reasons.
Express Courier International is scheduled for introduction in late March and Licensees have been advised some details by AP. AP advises that this product will replace EMS International Courier.
Mail2Day *
POAAL has been inundated with questions and concerns from Licensees in all States and Territories since AP started promoting its Mail2Day service which is due to start officially soon after a limited trial in a few corporate outlets.
As soon as AP advised POAAL of this proposed new service for private box holders, we circulated all State committee members asking for comment. These comments were collated by two senior POAAL Directors into a detailed response to AP. The matter was discussed at the recent National Retail Marketing Council meeting and again the POAAL representatives made strong comment. The matter will no doubt also be discussed at the next National Consultative meeting and this will be expanded to include LPO payments for Mail2Day as well as the practical considerations inherent in a service like this.
Philatelic
AP previewed some of the forthcoming philatelic issues for 2005. AP has planned some exciting and colourful issues and it is anticipated that they will sell well. Some issues are planned to have merchandise tie-ins. This is a great add-on for sales in LPOs. POAAL representatives gave AP feedback on customer response and sales results of previous issues, including the Legends series. Licensees appreciate the margins they are able to achieve on Philatelic and appreciate AP’s help in promoting stamp issues and associated merchandising items.
Discounting
POAAL representatives raised the issue of AP discounting of their retail products, especially the pre-Christmas discounting that occurred in December 2004. Senior AP management will make a presentation on AP's discounting strategy at the next Marketing Council meeting.
Published on 7 March 2005
Postal Industry Ombudsman Update
The Postal Industry Ombudsman Bill is expected to be introduced in the Senate on Monday 7 March.
Prior to last October's federal election, both the Liberal Party and the Labor Party committed to setting up a Postal Industry Ombudsman (PIO).
The first discussion paper regarding a PIO in Australia was published in 2002, and POAAL has supported the concept from the beginning. POAAL made a detailed submission in response to the discussion paper. It was pleasing to see that many of our suggestions were incorporated into the PIO model.
This week POAAL has been in contact with the Minister's office and also the Shadow Minister's office, reminding them of POAAL's support for the PIO.
The PIO will provide a mechanism for customers to resolve disputes with Australia Post, and possibly customer complaints against other postal operators. It will also provide another avenue for Licensees, Mail Contractors and Community Mail/Postal Agents to air issues relating to postal matters.
On the whole, if correctly implemented, the PIO should lead to an even more reliable and professional postal service in Australia.
Published on 4 March 2005
Meet 'n Eat in Millicent - 3 April
POAAL's SA/NT Branch is holding a meeting for Licensees and Mail Contractors in Millicent on Sunday 3 April.
DATE: Sunday 3 April
TIME: 11am for Licensees, 1pm for Mail Contractors
VENUE: Somerset Hotel, 2-4 George St, Millicent
A brief POAAL meeting for Licensees will be held prior to an area meeting in Millicent. Come and join us from 11am until 12 noon. There is then time for a lunch break before the Australia Post meeting for Licensees at the Millicent Post Office at 1pm.
SA/NT Chairman Rod Row and Committee member Andrew Jacobs will be present and will update Licensees on the latest developments in the postal industry, answer any questions and listen to your input.
Please RSVP by Friday 31 March to Rod Row at the Keith LPO to enable us to advise the hotel of the number of people attending.
Published on 3 March 2005
Award updates via Wagenet
POAAL wrote to the Minister for Workplace Relations pointing out that the Wagenet website was not user friendly for Licensees seeking the most up-to-date information on the Postal Services Industry Award.
The Minister asked the Department to contact POAAL and we pointed out ways in which Licensees could more easily access information on wages.
One of the things that Licensees can do in this regard is to sign up for free updates on the federal Postal Services Industry Award at the Wagenet website.
Visit the subscription page of Wagenet and enter your email address and the code for the Postal Services Industry Award - AW830245. You will then be notified of any changes to the Award, such as safety net wage adjustments. If you change your email address you will need to re-subscribe.
It's a free service, so don't delay in signing up so that you can be kept up-to-date of any changes to the federal Postal Services Industry Award.
This is just another way in which POAAL helps its members.
Published on 2 March 2005
Tasmanian Branch Meeting - 20 March
The Tasmanian Branch is holding a meeting for Licensees on Sunday 20 March in Campbell Town.
DATE: Sunday 20 March
TIME: 1:30pm start
VENUE: Campbell Town Hotel (118 High St, Campbell Town)
Do you want to know how to prepare your business for sale? Do you want to know how to value your business? Come to this meeting and find out! Nino Ruscitti, from Blount Osborne Walsh (business brokers) will be giving a short presentation and will then answer your questions.
State Chairman Murray Stone and the Tasmanian Committee will share many EPOS hints with you, and answer questions on LiPOMS.
A complimentary smorgasbord lunch will be provided for members from 1pm to 1:30pm. If you are joining us you must let us know so that we can order enough food! Complete and return the RSVP form that was posted to Tasmanian Licensees.
For more information contact Murray Stone at the Latrobe LPO on 6426 1211.
Published on 1 March 2005
Cheques - going the way of the dodo?
A recent report shows that in 2004 internet banking transactions numbered more than personal cheque transactions in Australia. Is this the way of the future? If it is, over-the-counter post office transactions involving cheques may gradually decrease in volume, and Licensees may have to look for other products and services to fill the gap which will appear as internet and over-the-phone banking and billpay gain in popularity.
Published on 24 February 2005
Bank@Post
The Federal Government has announced further details of the Bank@Post programme.
Bank@Post was first announced as part of the Coalition's postal policy document. Bank@Post was designed to be a programme to extend banking services to rural and remote communities. This followed community need and much lobbying by POAAL to obtain wider services for manual Licensed Post Offices.
266 LPOs have been earmarked for the new service, the majority of which are in rural and remote areas.
It is hoped that this service will increase business, increase foot traffic and improve the bottom line of these selected Licensed Post Offices.
The programme will be administered by the Department of Transport and Regional Services (DoTARS). DoTARS also administered the rollout of the Rural Transaction Centre Programme, a large number of which were installed in manual rural LPOs.
Published on 23 February 2005
Senate Estimates
The Shadow Minister for Communications, Senator Stephen Conroy, pressured AP managers to respond to many questions and points of interest to POAAL members during recent Senate Estimates hearings.
In particular, AP was questioned on the subject of LPO premises, and other products and services in LPOs.
A copy of the transcript can be downloaded from http://www.aph.gov.au/hansard/senate/commttee/s-ecita.htm
Published on 22 February 2005
Mail2Day
Thanks to all those Licensees from all States and Territories who responded to POAAL's request to comment on Mail2Day to assist us with our response to AP on this contentious topic.
These contributions were included in our comments to AP and will be on the agenda of the next meeting with AP, so if you didn't get your comments in to us earlier, or you want to add to your initial comment, you are welcome to forward them to POAAL. Send to the POAAL National Office by fax on (03) 96544577 by 25 February.
Published on 21 February 2005
Orange Area Meet 'n Eat
The NSW Branch is holding a Meet 'n Eat for Licensees and Mail Contractors in the Orange Area on Thursday 3 March.
DATE: Thursday 3 March
TIME: 6:30pm for 7:00pm
VENUE: RSL Club, Anson Street, ORANGE
Members and their partners are invited to come and share in a dinner (at your own cost) and lots of shoptalk!
NSW Committee members, Conrad Silvester and David Jones, will be present and will update you on the latest developments and answer any questions and participate in a general discussion.
RSVP: by 1 March to the POAAL National Office (Ph: 03 96544533 Fax: 03 96544577)
If you have any queries please ring Conrad Silvester at East Orange LPO.
Published on 4 February 2005
Victorian Branch Meeting
A Victorian Branch Meeting will be held on Tuesday 15 February. We are trying a new venue this time - the South Oakleigh Club in Victor Rd, South Oakleigh.
WHEN: 7:30pm, Tuesday 15 February
WHERE: Phoenix Room, South Oakleigh Club
TLC Importing will be displaying some of their range of inspirational giftware at the meeting.
If you would like to eat dinner at the Club prior to the meeting you must ring the Club on 9579 4855 and make a reservation.
RSVP: Please advise the POAAL National Office by fax on 96544577 if you are attending.
Published on 3 February 2005
Queensland Meet 'n Eat
Queensland Licensees and Mail Contractors are invited to a local Meet 'n Eat in Walkerston on Saturday 29 January.
Join us at the Wests Football Club in Walkerston at 7pm for great food and lots of shop talk. Meals are available at the club, and cost about $20.
Licensees, Mail Contractors and their partners are all welcome.
Please RSVP to Jenny Patroni by Thursday 27 January so that we can advise numbers. Her contact details are listed in Postal News.
Published on 21 January 2005
WA Branch Meeting - 30 January
A meeting for WA Licensees is being held in Perth on Sunday 30 January at the Ascot Inn.
The meeting will commence at 10am. Tea and coffee will be supplied, and there will be a complimentary light lunch after the meeting.
A meeting for Mail Contractors is being held after lunch, so if you have a mail contract or would like to learn more about mail contracts then please stay for the afternoon meeting.
Rod Row from POAAL's SA/NT Branch will be available to answer questions on your LPO Agreement as well as your LiPOMS.
Please RSVP by 25 January to the POAAL National Office by phone on 03 96544533 or by fax on 03 96544577.
If you are coming from out of town and want to stay overnight, ring the Ascot Inn on 9277 8999 and ask about their special accommodation rates.
Here's a great opportunity to meet your fellow Licensees, learn more about the industry and most important of all NETWORK!
Published on 16 January 2005
AIRC Hearing - 7 January
Postal Services Industry Award update
The second hearing regarding the most recent log of claims from the CEPU was held at the Australian Industrial Relations Commission (AIRC) in Melbourne on 7 January. POAAL attended the hearing in Melbourne, representing the vast majority of Licensees affected by this action.
The purpose of the hearing was to finalise the list of Licensees against whom the CEPU sought a dispute finding. Following the previous AIRC hearing in November 2004 the CEPU was instructed to send further information to the small number of Licensees against whom they sought a dispute finding but who had not authorised POAAL to act for them or had not responded directly to the CEPU or AIRC.
The Commission directed the CEPU to finalise the list of Licensees against whom they are seeking a dispute finding.
The next step in this process will most likely be that the CEPU will seek to "rope in" those Licensees who have had a dispute found against their business. This means that those Licensees will be made respondent to the Postal Services Industry Award, and will be bound to pay their staff under the terms and conditions of the Award. Of course, Licensees always have the option of setting up AWAs for their employees.
It should be noted that it is the Licensed Post Office that will be "bound" to the Award. If an LPO bound to the Award changes hands, staff at the LPO are still to be employed under the conditions of the Award.
Any questions on this matter should be directed to the POAAL National Office or to Ian Bryant at the CEPU in Melbourne.
Published on 7 January 2005
Common Rule Application by the CEPU
POAAL appeared in the Australian Industrial Relations Commission on 16 December on behalf of all Victorian Licensees. The CEPU has applied to the AIRC to make the Postal Services Industry Award common rule for all eligible LPOs in Victoria. In short, this means that all Victorian LPOs where postal business is the dominant business will be obliged to pay under the Award. The exceptions will be LPOs where AWAs are in place, or where the postal business is not the dominant business. The CEPU wanted coverage to commence from 1 January 2005, however the Commissioner agreed with POAAL's argument and the common rule coverage will commence from 1 February 2005.
Published on 16 December 2004
AIRC hearing - second log of claims
The AIRC hearing regarding the CEPU's second log of claims against Licensed Post Offices was held on 16 November. Commissioner Grainger found that there was a dispute between the CEPU and a number of LPOs. Licensees affected by the claim who had not responded to the log, either by authorising POAAL or by responding directly to the CEPU, have until 21 December to respond to the claims. A further hearing is scheduled for7 January 2005 to decide whether or not a dispute will be found against those remaining LPOs.
Licensees who have received the current log of claims who have not responded either directly to the CEPU or by authorising POAAL are urged to take immediate action.
Published on 16 November 2004
Post-election Update
The 2004 federal election is over, the Coalition has been returned to Government and all that remains now is for a few tight contests and Senate seats to be decided. Many thanks to all those Licensees and Mail Contractors who lobbied candidates during the election campaign, reminding them of the valuable work done by people who are contracted to Australia Post.
POAAL also lobbied strongly during the campaign and it was good to see that the major parties acknowledged the work put in by Licensees and Mail Contractors.
We note that the Coalition, which has been returned to parliament, pledged to keep Australia Post in public ownership. The Coalition says it remains committed to the current regulatory arrangements and has no intention of introducing any further postal deregulation.
POAAL also notes the Coalition’s commitment to securing passage of the Postal Industry Ombudsman Bill 2004. POAAL fully supports the introduction of the PIO.
We will be following the Coalition’s small business paper Promoting an Enterprise Culture with a great deal of interest.
The Coalition has advised us that they "...look forward to continuing [their] positive and constructive working relationship with POAAL in the future."
We appreciate the work done by various MPs supporting the role of Licensees and Mail Contractors over the past parliamentary term. POAAL will be doing its best to ensure that all re-elected and new members of parliament are made aware of the role of the people that the current Minister for Communications, Senator Helen Coonan, called "the backbone of the postal industry" and "a key part of the postal sector and [who] have an important role to play not only in delivering postal services but also within the communities in which they operate."
We will introduce ourselves to the relevant portfolio holders now that the Cabinet has been announced by the Prime Minister. POAAL will continue to lobby and work for Licensees, Mail Contractors and Postal Agents.
Published on 31 October 2004
Coalition Postal Policy
The Coalition's policy can be downloaded from the Liberal Party website. You will need Acrobat reader to display the file.
POAAL representatives met with Joe Hockey MP, Minister for Small Business and Tourism, late in September. The meeting was positive and constructive. Mr Hockey pointed out that the Coalition was keen to look after the interests of small business, and referred to their policy document Promoting an Enterprise Culture.
Published on 30 September 2004
Protected Products and Premises
Post office Licensees should be aware of the provisions of their agreement with AP which lists six products and services which are "protected" by AP.
It is not necessary for Licensees to advise AP when stocking non-AP sourced products and services, provided that they comply with both the Annexure B restrictions and the restrictions of the floor plan attached to each individual LPO Agreement (Item 2b of the Schedule). Licensees should check the floor plan attached to their LPO Agreement to ensure that it clearly designates the AP portion of the post office business. Both the Licensee and AP must agree on this area - it must not be imposed on the Licensee by AP. The floor plan defines the area which the Licensee has allocated for post office work, and must include a counter area, the scales, EPOS and safe. It usually includes an area of designated public space in front of the counter. It need not include the whole counter area. Licensees should take care to ensure that the defined "post office" part of the floorplan is kept free of non-AP products, eg confectionery, magazines, gifts and so on.
This designated area should be reviewed from time to time, in light of changes to products, services, equipment, office layout, and so on.
Licensees should refresh their understanding of their Agreement by reading it from time to time. Licensees should be fully aware of the provisions of their own LPO Agreement and feel confident that they know their own rights and responsibilities and those of their principal.
If an LPO is operated with no obvious in-conjunction business such as a newsagency or general store and only AP-sourced products and services are sold, the Licensee could be eligible to receive rental subsidy from Australia Post. Check the LPO Manual, section 1.2.5
The use of Australia Post's name and logo are covered under clauses 12n) and 16 of the LPO Agreement. The words "Australia Post" or their logo must not be used in any type of advertising without first obtaining written permission from AP.
Published on 22 September 2004